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Open Attire Reviews 1,751

•
TrustScore 5 out of 5

4.9

Men's Clothing Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authenticity and high quality of the products, often highlighting the excellent condition of items received. Many people also commend the speedy and efficient delivery service, with orders frequently arriving ahead of expectations. The company's customer service is also widely appreciated for its helpfulness and responsiveness, particularly in assisting with sizing and exchanges. However, some customers expressed dissatisfaction with sizing issues, finding items did not fit as expected. A few people also raised concerns about the company's return policy, specifically regarding the offer of store credit instead of full refunds for certain issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and authenticity. Many reviewers praise... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of items,... See more

Service

Users describe positive interactions with service, highlighting its reliability, efficiency, and quick... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the smooth ordering... See more

Based on these reviews

Rated 5 out of 5 stars

I purchased a winter jacket. After ordering I was contacted personally by Elliot from open attire. They gave me courtesy next day shipping for free. My item arrived and was not a Turkish or Chinese f... See more

Rated 5 out of 5 stars

I ordered the CP jacket via the Love The Sales app which directed me to your company to make the purchase. The item was delivered really quickly but unfortunately just too neat for my 6'4" frame and... See more

Rated 5 out of 5 stars

Hands down the best customer service I have ever received , I bought 2 overshirt's in the black Friday sales and I needed to return 1 , but made a query first with Open Attire. Charlie went above and... See more

Rated 5 out of 5 stars

Elliot is a kind and caring gentleman and is the most patient and helpful man going I really recommend to buy your clothing from him the hospitality is better than any other clothing company I have co... See more

Company details

  1. Men's Clothing Store
  2. Shoe Store

Written by the company

Open Attire UK are a retailer of authentic brand new mens clothing, accessories and shoes. Elliot and Charlie set up Open Attire in 2016 with an aim of allowing everybody to experience genuine designer products at an affordable price. We stock over 2000 different products from new season Stone Island, to past season Moncler, and the best part is, all of it is under retail!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10 customer service!

Never had customer service like i have had from charlie. Went above and beyond to make sure i got the jacket i wanted on time. Really sound lad, wont go anywhere else for my stuff now. These lads deserve as much bussiness as possible, delivery always on time and bang on with the pricing of all there stuff!

November 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product and easy purchase process

Great product and easy purchase. Charlie was a diamond when helping to exchange a product. Gave up a good amount of his time to help me through the process and to make sure I was satisfied. Will definitely use again! Cheers lads.

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

5 star service

5 star service. Never had an issue. All items 100% genuine. Fast delivery very friendly team and always happy to help with sizing and any problems I may have. Never hesitate to exchange any items. Exactly what you look for from a customers point on f view

October 20, 2025
Unprompted review
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Rated 5 out of 5 stars

I purchased a winter jacket

I purchased a winter jacket. After ordering I was contacted personally by Elliot from open attire. They gave me courtesy next day shipping for free. My item arrived and was not a Turkish or Chinese fake but the actual real deal.
Open Attire have an excellent range of quality clothing and their customer service was exceptional. A rare thing nowadays. Thank you guys :)

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with this company has…

My experience with this company has been second to none.The delivery process was spot on and very fast and I mean very fast more or less next day delivery without the extra charges.The communication from Charlie was awesome and so helpful I would highly recommend this company for the quality of clothing and also the customer care.

October 1, 2025
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Rated 5 out of 5 stars

Fantastic Customer Experience

Really helpful and knowledgeable team. Fantastic choice of quality garments. I phoned the team ahead of my purchase to discuss sizes and fit. After I received the goods I spoke with them again to talk alternatives. They photographed other items and emailed me options. That’s real customer service. I ordered on a Friday afternoon and items arrived on Saturday.

September 12, 2025
Unprompted review

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