Opencare Reviews 13,237

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and caring approach, highlighting how these qualities contribute to a comfortable and positive visit. Many people appreciate the excellent service, noting the efficiency and ease of their overall experience, especially regarding the booking process. The user experience is frequently described as straightforward and smooth, making it easy to find and schedule appointments with highly-rated dentists. However, some customers also noted issues with rewards and gift card programs. A few other people also felt that the company sometimes had issues with appointment scheduling.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be convenient and... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward, simple, and stress-free... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found it easy to... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the ability to find dental offices... See more

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience at this dental practice, and Gigi truly made all the difference. From the moment I arrived, she was incredibly sweet, caring, and attentive. She took the time to make sure... See more

Rated 5 out of 5 stars

Experience was straightforward and succinct! The website was fully understandable and you knew what was going on with every step of the dentist locator! The dental office I chose, of the several th... See more

Rated 5 out of 5 stars

Dr. Bryan Shireman is by far the best dentist I've seen in 20 years. Since Dr. Holm passed away I've had good to ok dentists. Good Tooth Dental gave me superior care on a tooth needing a crown. W... See more

Rated 5 out of 5 stars

I had an appointment today with Dr. Farah at DentalVille Family Dentistry, and it was a great experience! They was friendly and welcoming, making me feel comfortable right away. Dr. Farah took the tim... See more


Company details

  1. Dentist
  2. Dental Clinic

Written by the company

Find a new dentist that perfectly matches your needs, is nearby, and ready to deliver a great experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very friendly & personable staff

Dental practice: Smile Obsession
Very friendly & personable staff, office was clean, but a little small & was kind of cold temperature wise. Also, I had a routine cleaning and exam done and they didn’t have the typical goodie bag to take home with a new toothbrush, floss & sample toothpaste and/or mouthwash, which is standard at most dental offices, they said they don’t give those out; this is probably the most negative thing I could say about the practice.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

You can trust them 100%

Very helpful for finding out revieww on important things that you turly need advise on and this company is awsome on letting people know the real truth.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Match Through OpenCare

I had my appointment at Dynamic Dental through OpenCare today, and it was honestly the best dental experience I’ve ever had! The whole process from booking to check-in was simple and smooth.The team at Dynamic Dental was welcoming, professional, and truly caring.They took time to explain everything clearly and made sure I was comfortable the entire visit. The clinic felt clean, calm, and organized, which helped me feel at ease right away.
This was easily the most positive dental visit I’ve ever experienced.
…Thank you to OpenCare for connecting me with such a great dental team.I highly recommend Dynamic Dental to anyone looking for excellent care!

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers!

I booked and completed a dental appointment through Opencare and properly claimed the advertised $150 gift card. It has been three months, and I have received nothing, even though my account shows the card as “sent.”

Customer service has been extremely unhelpful. Every time I call to ask about the missing gift card, they hang up the call, and further attempts to reach support go unanswered.

Based on my experience, the promised incentive was not delivered, and there was no effort to resolve the issue. I would not rely on their promotional offers.

February 6, 2026
Unprompted review
Opencare logo

Reply from Opencare

We’re sorry to hear about your experience and understand how frustrating this must be. We want to clarify one important point: Opencare does not offer phone-based customer support, so we’re concerned to hear that you were calling a number that appeared to hang up. That is not how our support operates.

If your Opencare Reward shows as “sent” but hasn’t arrived, our Support team can investigate and resolve this quickly. The fastest way to get help is through live chat on opencare.com or by emailing support@opencare.com
, where our team can immediately look into the status of your reward and make it right.

We stand behind our promotional offers and are happy to help ensure you receive what you earned. We encourage you to reach out through the official support channels above so we can assist you directly.

Rated 1 out of 5 stars

An absolute scam

An absolute scam - they only have the worst dentists, good ones don't need this, and don't fulfill the promise of a gift card anymore. What kind of garbage company has to pay someone 150 dollars just to work. They should also be investigated for investor fraud.

The response below is terrible, as this company has no real value without giving away gift cards they will trick you. Please note all the paid reviews on this site that 3-5 words long and treat it like a dental office not a website. Shows all the trust you need to know.

February 4, 2026
Unprompted review
Opencare logo

Reply from Opencare

We’re sorry to hear about this experience.


As mentioned by our support team, this Opencare Reward was not fulfilled because our records show an Opencare Reward had already been successfully claimed by this member within the eligibility period. As stated in our terms, our program allows one reward per member within a two-year window which is communicated, along with all other eligibility requirements, during booking and again at claim submission.

We understand how disappointing this can be and appreciate the feedback you provided our Support team.

Rated 5 out of 5 stars

Made the dentist less work

Super easy lots of communication and was legit, no problems with the dentist accepting my appointment and this was way easier than calling. Also the 50 dollar gift card made it easier to get through the dentist appointment, having a reward to look forward to

February 3, 2026
Unprompted review

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