I’ve been taking the tirzepatide medication with Claya for 2 months now; going into my third. After having a great discussion with the provider we together decided to change my prescription to help ac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
Contact info
Openloop Tower 317 6th Ave. , 50309, Ste 400 Des Moines, United States
- 910-661-3651
- openloophealthreview@openloophealthpartners.zohodesk.com
- openloophealth.com
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful service from start to finish
Wonderful service from start to finish, detailed reports with excellent action plans. It’s worth the investment in yourself. The knowledge is the power to help yourself!!
Ms Moore was professional
Ms Moore was professional, friendly, efficient. She answered my questions and gave me follow up homework. Thank you
All the employees were great
All the employees were great. Their attitude, were positive and welcoming. They were very well informed.
Excellent experience
The whole Prenuvo experience has been seamless with clear, organized expectations. I am impressed with the process from beginning to end!
The 1st should have been very…
The 1st should have been very satisfied. I noticed at the end n couldn't go back n change it.
Felt like a spa
I feel being proactive about health is important. I have know a number people that, by the time they had symptoms and went to the doctor, it was too late. I really enjoyed this they made it feel more like a spa treatment than a medical procedure.
The NP was very knowledgeable and…
The NP was very knowledgeable and answered all my questions. I was pleased with our conversation.
FRADS! FRADS! FRADS!! BEWARE!!!!
If I could rate this business a negative 10 I would. I must have signed up for something, maybe a weight loss drug, I’m really not sure with a monthly subscription. I recently found out I have been charged by the month for almost a year for 39.00 and I never have received one thing in the mail from them but have been billing me monthly. I saw this reoccurring charge recently and have tracked it which it started sept 2024, I researched them because I had no idea WTH I was being charged for? Well they took my money, I never received a damn thing from them and I’m out 500.00. Sucks I didn’t catch it sooner but what a bunch of crooks! I will be contacting my bank tomorrow to claim fraudulent charges to get my money back! I’m so irritated!! Bunch of crooks!!! Them should be ashamed and shut down immediately. I believe all of their 5 star reviews are fake!
I was very pleased with the details dissappointed for not receiving report in advance as requested
I was very pleased with the details, explanation and bedside manner of the physician. I was dissappointed the Prenuvo did not share any of my reports before the call so I could have been prepared with more areas to probe further. I called earlier today and requested and was told I would receive. I DID NOT!!
I’m so pleased I did this
I’m so pleased I did this. If you can afford it, it’s worth doing the the most thorough scan. I only did torso n now have a great idea of my health. Very happy.
The clinician was so patient and…
The clinician was so patient and friendly - explained everything I had a concern about - was very calming and gave good direction for next steps!
Appreciated her help very much!
Being proactive on my health
I had some fears about things going on in my body and thought I could have cancer. This gave me the peace of mind to have the whole body checked, and thankfully it came back no masses or cancer. The good thing is it checks for a lot of different things, and they did find some things for me to keep an eye on. Some things I knew about and gave even more info about those areas, and some things I did not know about. The facility to get scan was clean, and very comfortable. The process went smooth. The results came back for me to see in a portal and was easy to read, with visuals from the scan, and explanations of what they found. The follow up call was very thorough and gave action plans for what to do to either monitor or to fix or work on each problem. Highly recommend this if you can afford it and want to be proactive on your health.
Eefrin was great! NEED MORE SCAN RESULT REVIEW TIME
Eefrin was professional, friendly, personable, attentive and engaging with her detail of my scan queries.
I appreciated her explanations in layman’s terminology that I can understand and ask pertinent questions based on past family and self history.
She listened, heard me and provided synopsis of next steps and priorities because of my healthcare insurance cost, OOP responsibilities and queries based on my financial status and struggles which was helpful!
My only feedback is to extend the time from 30 min to 45 min to an hour.
Prenuvo is providing a proactive MRI experience your users require to take their health in their own hands.
To feel rushed in a 30 min interval to review these findings seems as if we are back in a doctors office (which is why we came to Prenuvo for your services and professional guidance based on results)
Please don’t expedite this important aspect of our scan findings and what it means to your clients if we elect to review with your healthcare professional staff.
I welcome any follow up to my feedback.
Joanne
The best
Prenuvo provides exceptional communication, patience and empathy. Details are covered professionally. I shall continue to work with Prenuvo's staff for years to come.
I thought every part of the review was…
I thought every part of the review was great and all my questions were answered. Great experience at all stages of the process.
Positive experience at Prenuvo!
The entire experience was very positive! From the scan with my tech Mike, to the follow up with my nurse Taylor. They both explained everything to me and made me feel very comfortable. My results came back quickly and the app is great to have as well.
Thoughtful and science based…
Thoughtful and science based recommendations based on MRI findings. Calm and competent follow-up expert to go over all findings.
Very informative summary of findings…
Very informative summary of findings motivating me to even better health goals
Going to reach my goal
I’ve been taking the tirzepatide medication with Claya for 2 months now; going into my third. After having a great discussion with the provider we together decided to change my prescription to help achieve my weight loss goal. I definitely felt heard and felt that she gave great advice. This has been a great experience so far. Highly recommend!!!
Helpful and cheerful provider who was…
Helpful and cheerful provider who was able to help me prioritize my action steps and reassure me that the finding wasn't anything major.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








