Quo Reviews 869

Easy to use and prompt customer support.

Extremely disappointing experience. There is no phone support, so when you have a problem, you are completely dependent on email. I have emailed support three separate times regarding a contact syncing issue with the Quo app. My contacts still will not sync.

I followed every troubleshooting step that support requested, spent significant time trying to resolve the issue on my end, and yet the problem remains unresolved. The responses have not led to a solution, and without the ability to speak to someone directly, the process has been frustrating and time-consuming.

A business phone service should provide reliable support when customers encounter technical issues. Based on my experience, Quo has fallen far short of that expectation. I cannot recommend a service where a basic problem remains unresolved after multiple support requests and extensive troubleshooting. Don’t waste your money on this service .

I was having trouble logging into the Quo App. Mel helped me figure out why I couldn’t log in via my email. The service was very professional and addressed my issue quickly.

Great service from Wendell, very clear and professional service.

The experience of porting over a number from another provider to Quo was seamless and customer service was very helpful and communicative during the entire process. The softphone app is simple to use and works very well so far.

The product is pretty easy to use and it’s really intuitive. Great product!

Made juggling multiple business lines much easier. Staff don’t have to have a separate phone. Their support was great when we had a technical issue on our end, quick response and resolved the problem right away.

Communication is easy and connecting to Claude AI is seamless.
Getting set up takes some time but then it is smooth sailing.

As a new customer to Quo I required customer support to resolve a concern. I was very impressed with the quick response time. It bodes well for the future!

Looked at the entire option landscape for IVR and AI assisted call routing. Quo was the best set of features verses cost. Easy to use and adopt.

I rarely give five stars, but so far Quo has been terrific. The application is solid. I have had problems with settings I messed up, and the chatbot has been very quick and very handy, and everything gets fixed thoroughly. While I haven't had a whole lot of use of actual calls, triaging, and using the automated system, I'm looking forward to it. I think this was a good investment.

Quo has been a helpful addition to my small business. Customer service is quick and friendly, billing is easy and the call recording is helpful for training! Looking forward to additional features, to help support.

After almost 2 years of being a customer they flag my account because of "too many suspicious calls".

We have been doing the same calls these last weeks.

We don't do cold caling. Or cold SMSing.

They had me waste hours as a business owner talking to an AI chatbot. Using AI to detect spam or whatever they dont even try to help you they just instantly block you and when you send them requested documents they deny you even if you show proof you are calling people that apply on your website

Responsive customer service and good communication when trying to port in an existing number

Quo staff understood my problem and found a way to solve it very quickly, even though it seemed complicated. Thank you so much. I highly recommend their services.

Absolutely, the people make all the difference with Quo. I forgot to update my credit card and got an automatic notice. I was out of town at the time, and easily updated the information, following the instructions in the email. I then manually made the payment, Through the whole process I was in communication with Sam, who stayed with me every step of the way and confirmed payment.

Quo has been a great experience so far. The platform is clean, easy to use, and makes communication workflows much smoother. The team is responsive, professional, and clearly focused on improving the product continuously. Looking forward to seeing how Quo grows. Highly recommended for businesses looking for a modern communication solution.

This service is a great way to hire an administrative assistant for a cost weary start-up.