I bought MS Office Pro 2021 which was delivered very promptly but when I inputted the product key ready to activate, a message appeared to say that this related to the 2016 version. I sent an email re... See more
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Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Contact info
35 Constance Street, London, E16 2DQ , LONDON, United Kingdom
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
Replied to 4% of negative reviews
Typically replies within 24 hours
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Outstanding
Abit complicated to do, but the support i recieved via whatsapp was outstanding. Couldnt of done it without their help
The customer service was Impeccable
The customer service was Impeccable! I had been having issues due to not activating my MS office immediately i purchased. Each time i reached out, they were so helpful!
Very helpful and understanding thank you
I have no words to express how much…
I have no words to express how much support I received to install windows 11 pro on my windows 11 home. Something very easy became almost impossible. The guys were absolutely fab on give me instructions instantly on whatapp. Thank you all so much!! Very much appreciated and sorry for the inconvenience
Installed an app for my computer
Installed an app for my computer. I couldn’t work out why it wasn’t installing. So I used the WhatsApp number and the guy helped me all out with it not only helped me with what to do but because I was struggling with that. He shared my screen and installed it for me.
Ordered a download
Ordered a download, accidentally got sent the wrong key. However this was resolved super quickly and had help to complete the download. Really helpful service. Thank you
Very fast support.
Zach was so helpful with the set up of…
Zach was so helpful with the set up of windows highly recommend!
The help in installing the software was…
The help in installing the software was very good. The
Very patient
Very patient. helped me uninstall old MS software that were causing the problem. Then helped to download the new software and made sure it was working.
Great Software Company
Needed help installing, no problem. Highly recommended company. Absolutely spot on! Software works great.
Quick and efficient service
Quick and efficient service. Very helpful when asked a question with satisfactory help.
Awful service
Awful service. They have not answered the phone and not returned my call. No idea when I might receive the product.
It took me ages to pay for my purchase…
It took me ages to pay for my purchase via World Pay and I think there may have been something wrong with the payment system. All sorted in the end and very good service.

Reply from Opensmarttech
No problems encountered!
I'm not tech savvy so not entirely sure…
I'm not tech savvy so not entirely sure if I've done it properly and not had chance to use it yet as a programme so it will all be revealed one day!
Quick response and problem solved
Quick response . good comms and problem sorted
was good and swift
Great
Great! You are proactively responsive. Thank you for making this easy for us.
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