You didn´t allow me to book my flight unless I sign up for Prime, it wasn´t an offer but you are forcing people. Then on the top of of ur call agent was trying to persuade me three times to keep Pri... See more
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Review summary
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Reviews shaping this summary
My request to cancel my subscription was easy apart from the slight pressure I felt from the agent to continue with it, which I did listen to carefully. Opodo appears to be a very good way of saving... See more
Customer support was helpful in rebooking the EasyJet flights. Everything was taken care of in 2–3 hours. The support staff were very nice.
The call agent named Rusika is very professional, polite, lovely. She answered all my queries, made me feel at ease, helping me find a way to resolve my issues with the subscription with Opodo. Many t... See more
Company details
About Opodo
Written by the company
Opodo is one of the world’s leading online travel brands, offering customers tailored travel deals across a broad range of products including flights, rail, hotels, dynamic packages, car rental and more.
With Opodo Prime, the first and largest travel subscription programme, all Opodo customers benefit from easy and convenient booking processes, excellent value for money and access to a wide international network of travel partners.
Opodo is part of eDreams ODIGEO, the world’s leading travel subscription platform, serving millions of customers globally.
Resolve issues quickly, and receive top-notch support effortlessly!
| Customer Service |
Find out our exclusive savings on flights, hotels and cars. Over 7 million people travel with Prime.
| Opodo Prime |
Search, find, and book cheap flights with ease—your journey starts here!
| Opodo Flights |
Find now better deals looking for flights + hotels.
| Opodo Flight + Hotel |
Find the best hotels for your next vacation:
Best price guaranteed or we refund 2x the difference.
| Opodo Hotels |
Compare train tickets in Opodo and find a different way to travel the world! (Available for the Spanish and Italian markets)
| Opodo Trains |
The smartest way to unblock more destinations in one go!
| Multi-city Flights |
Do you need a car at your destination? We’ve got you covered!
| Opodo Cars |
Meet the whole company and all our brands.
| Our brands |
Opodo Prime
Written by the company
- The world's largest travel membership
- Join millions of Prime subscribers and save every time you book. With Prime, you can unlock savings of up to €100 per flight, €270 off accommodation, and car rentals from just €12/day. Enjoy price freeze, VIP customer support, and the flexibility of a refund within 48 hours for extra peace of mind. Plus, we guarantee the best price on flights and hotels, or we’ll pay 2× the difference. Want even more? Upgrade to Prime Plus to access our highest discounts, enhanced benefits, and priority support for a truly premium travel experience
Contact info
Calle de Manzanares 4, 28005, Madrid, Spain
- www.opodo.com
Opodo Prime
4.2
Great
317K reviews
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Cancelled my yearly subsciption of…
Cancelled my yearly subsciption of Opodo because of problems with my health. Without any problems….! Thanks for the service!
September 5, 2026
Waited 1 hour on hold !!!
September 3, 2026
thanks Abhishek for you help today
September 5, 2026
The guy from customer service name ahmed he is soo good
The guy from customer service name ahmed he is soo good He helped me alot thank him soo much
September 5, 2026
Solomon was very good and helpful a…
Solomon was very good and helpful a credit to your business
September 5, 2026
Prime Membership
Abdul was very kind and helpful, and the problem was resolved very quickly. I am very satisfied with the service and would definitely recommend it to everyone.
September 5, 2026
Very friendly customer service, nice offers
The handling of the situation was very clear, when talking about their prime-membership. You get good offers and a very friendly service!
September 5, 2026
Very helpful and communication held…
Very helpful and communication held very well with good explanation. Well done
September 5, 2026
Thanx for the cool discount :)
The person on the phone gave me a very good discount. He was pleaseant and interesting.
September 5, 2026
Mustafa was Nice and Friendly
September 5, 2026
Perfect and quick solution provided by…
Perfect and quick solution provided by the customer service contact to a problem with my Opodo Prime Membership extension.
September 5, 2026
Assurance provided
They sent me a bespoke email assuring me I didn't have an account with eDreams.
September 5, 2026
Absolutely wonderful
Absolutely wonderful! The employee solved the issue at lightning speed and was incredibly smart. If l ever need to call again, I would love for her to be the one answering every single time.
September 5, 2026
I'm very satisfied!
September 3, 2026
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