I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will Make sure i g... See more
Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12. This wasn’t mentioned on the product page or dur... See more
Company replied
Super fast delivery! :) Ordered on Saturday, processed on Sunday, sent on Monday from Poland and delivered to the Netherlands on Wednesday! Received tires produced end of March (1123), so onl... See more
Company details
Written by the company
Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.
Contact info
Netherlands
- 020 790 2079
- info@oponeo.nl
- oponeo.nl
4.2
Great
8K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
alluweels
Good . !00 percent profesional, very fast delivery. Perfect 100 percent recomend
January 21, 2022
Unprompted review
Advertisement
Fast delivery
Fast delivery, affordable prices and good communication
January 14, 2022
Unprompted review
Customer support is very poor
Customer support is very poor. I had a problem with the invoice. Despite my repeated requests, they were not helpful.
January 5, 2022
Unprompted review
Reply from Oponeo
Dear Customer,
Than you for this opinion.
Unfortunately, we cannot explain this situation and the behavior of the consultant without your order number. So if you can let us know what the order is and what the problem was, we'll do our best to work on it.
Best regards,
OPONEO.NL
Advertisement
Product not delivered, customer service a disaster .
Oponeo only delivered half of my order, before placing the order I verified with customer service whether the products are on stock, which was confirmed by them with delivery up to 5 days which have now been waiting for my tires for three weeks already without any information on when the product can be delivered, no tracking number is available and customer service is not able to tell me anything reliable, so I am left with no tires having to leave soon and no information on when I will get them and 600€ blocked as I have paid already.
This review is based on a request link from Trustpilot , which was sent by oponeo asking for feedback.
December 30, 2021
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for your opinion.
We would be very happy to answer that, but unfortunately you did not notice your order number or other details so that we could find out which order you are talking about.
Best regards,
OPONEO.NL
Quick delivery but the tyres were 2,5…
Quick delivery but the tyres were 2,5 years old. So not new, but unused I'd rather say. You can send them back, surely... For 15€ per tyre... Thus..retour cost 60€. There is somewhere on the site info that they can sell old tyres like this but obviously not easy to find. Surely they will write here an pretty excuse, but anyway in not satisfied with their service. I will never buy there again.
"90% not older than year"? Why I'm so unlucky then?
"If the tires were stocked the right way"? Were they? How could you know?
December 12, 2021
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for sharing your opinion.
We do our best to offer the most recent DOT codes, we work with many stocks all over Europe and so unfortunately we are not able to check all DOT codes precisely. Over 90% of our tyres are not older than one year.
The tyres you have received are still new, and if they have been stocked in the right conditions, which we guarantee here, their quality will be the same as the tyres of a few months.
If you decide to return your tyres anyway, please contact our claims service: reclamatie@oponeo.nl
Mvg, OPONEO.NL
As expected
Had a slight delay with my delivery, but I was informed after contacting CS. So overall, happy with the service.
December 7, 2021
Unprompted review
Advertisement
Cheap and fast delivery :)
December 3, 2021
Unprompted review
S.C.
Nice smooth operation, order the tires, order the wheels. They deliver directly to a montage partner for no sensible extra price (of course you will pay the garage to mount the wheels on your car). The call center is nice and helpful!
November 29, 2021
Unprompted review
Quick and easy service.
November 27, 2021
Unprompted review
Fast reliable and authentic company
Fast reliable and authentic company. I can only recommend them to everyone.
November 26, 2021
Unprompted review
Advertisement
1 set of tyres were 11 years old.
November 26, 2021
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for your opinion.
We've tried to contact you. We would like to inform you that in this type of situations you should contact our complaints department. We will try to solve this situation. Send us the photos of this tyres to reclamatie@oponeo.nl. We will verify that and we will contact you.
Best regards,
OPONEO.NL
Reply from Oponeo
Dear Customer,
Thank you for opinion.
Without an order number we are unable to reply to your opinion.
Please send us your order number so we can check what happened with the delivery.
Best regards,
OPONEO.NL
They promise 48 hours delivery which…
They promise 48 hours delivery which means 1 week waiting..
November 17, 2021
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for sharing.
Please send us your order number so we can check what happened with the delivery.
Best regards,
OPONEO.NL
Quick delivery and the right products…
Quick delivery and the right products received. Easy payment and a direct order recipient in the e-mail.
October 26, 2021
Unprompted review
Advertisement
I love the tires
I love the tires. The pattern is great for drainage of water,snow.The shipping was quick,the price was good.I plan on ordering again.Thank you so much
October 23, 2021
Unprompted review
Bad delivery
Tires are good, but delivery takes one week. No track and trace. Was delivered to my neighbor, whidout any information. Really bad
October 15, 2021
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for your opinion.
Unfortunately, there has been no such situation. You placed an order on Friday 08.10 afternoon. It is shipped on Monday 11.10 and delivered to your home on Wednesday 13.10. sum up- the delivery took 2 working days and the packages were delivered to your home. Let us know if we are wrong.
Best regards,
OPONEO.NL
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.