Oponeo Reviews 8,085

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the... See more

Rated 5 out of 5 stars

Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will Make sure i g... See more

Rated 2 out of 5 stars

Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12. This wasn’t mentioned on the product page or dur... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery! :) Ordered on Saturday, processed on Sunday, sent on Monday from Poland and delivered to the Netherlands on Wednesday! Received tires produced end of March (1123), so onl... See more

Company details

  1. Tire Shop

Written by the company

Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

48 hours delivery became 1 week…

48 hours delivery became 1 week waiting...

December 5, 2023
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

Unfortunately, during the delivery of your order, there was a problem with the delivery address provided, which was beyond our control. We apologize for this inconvenience.

With kind regards,
Oponeo.nl

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Rated 2 out of 5 stars

2 stars only

2 stars only because there was no mistakes with the order. However, on the website there were icons suggesting that this is 24 hours delivery, and that was why I decided to order. Unfortunately, order placed Wednesday evening, arrived next Tuesday.

October 25, 2023
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

We do not offer delivery within 24 hours. Only fast delivery we offer is 48 hours, which means 2 working days.
We apologize for your dissatisfaction. Hopefully next time we can do better.

With kind regards,
Oponeo.nl

Rated 1 out of 5 stars

Really bad experience

I have chosen for the super speed delivery 4 days ago en I still not received my order.
After to many times calling them , they told me that I am still have to wait few more days cause of some logistics issues!!!!
Really bad experience

October 23, 2023
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

We apologize for the inconvenience we have caused.
Please note that we do our best to deliver all orders on time. It is currently peak season for all tire suppliers, which may cause delays in deliveries.

Kind Regards,
Oponeo.nl

Rated 3 out of 5 stars

Delivery by Oponeo took couple of days…

Delivery by Oponeo took couple of days longer than promised.
The worst part is that their partners are not reliable. I ordered tires to the partner’s workshop so they will install it, but those people are always busy and even rejected to serve me on the appointment they set. When I was there for the appointment the tyres looked very dirty and poorly treated. I hope it will go away, once I finally have them on and wash my car.
To sum up, do not ever choose garage “Auto Mak”!

At least the right tyres are delivered by Oponeo for a reasonable price.

October 25, 2023
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

We would like to apologize for this unnecessary inconvenience. Unfortunately, all mounting partners may be busy at the moment. We keep an eye on it and try to improve it.

With kind regards,
Oponeo.nl

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Rated 1 out of 5 stars

the worst company ever

the worst company ever, ordered to deliver in 2-3 days(standart) and already 4th day, how not even getting track and trace, when already now next day need to be in garage....and even not canceling sending..... not returning money 🤬😡

October 19, 2023
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

Unfortunately, we cannot find you in our system and check what happens to your order. If we have been delayed, we are truly sorry. But if we would not deliver the order, we will certainly refund the full amount paid. Please contact us by email or telephone.

info@oponeo.nl
Tel. +31 20 790 2079

With kind regards,
Oponeo.nl

Rated 2 out of 5 stars

48 hour shipping — not

Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12.

This wasn’t mentioned on the product page or during checkout, nor was it in their terms&conditions. Even though they acknowledged this, I only got a “sorry” and no reimbursement was granted when asked.

Knowing what I know now, I would’ve just gone for their 2-3 day shipping option, or ordered somewhere cheaper.

October 13, 2023
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you very much for your review.

According to our standard, your order has been delivered within the specified period. Indeed, it does not say on our website that orders placed before 12 noon will be shipped the same day and after 12 noon the next working day. We will discuss it and hopefully we can improve it soon.

With kind regards,
Oponeo.nl

Rated 4 out of 5 stars

Fast delivery

Fast delivery, Good price, awaiting experience tiers to be emphasized satisfaction.

October 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Ordering was easy and simple

Ordering was easy and simple. When I called the lady on the phone could answer my questions. I ordered on Wednesday and did not get an update so I called back on Monday morning. I got to know the tires will be delivered by Wednesday but were already delivered on Tuesday.

August 8, 2023
Unprompted review

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