While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Honestly, kind of disappointed. Purchased a sale item, the inside of the box has black mould on several corners. Fabric wasn’t wrapped in plastic or anything. Returns process is overly arduous o... See more

Rated 1 out of 5 stars

Ordered my suit over a week ago. Never received a confirmation from your company but you did take my $$ immediately through Paypal. I have no response from your "24 hr Cust Serv Dept" and no suit. P... See more

Rated 1 out of 5 stars

DON'T DO IT!!! DON'T ORDER FROM OPPOSUITS!!!! The sizing isn't very clear nor accurate. Even though you've been a long time customer, spending thousands on suits over the years, we recently needed to... See more

Company replied

Rated 1 out of 5 stars

Products are sold at domestic websites, returns have to be sent abroad at customers costs. You wont be informed about that. Refund takes weeks, you're lucky to see a penny. Customer service doesn't sp... See more

Company details

  1. Shopping & Fashion

Written by the company

Worn to be wild!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

I would have given them five stars if…

I would have given them five stars if it weren't for the fact that the sizing is WAY off. I would recommend ordering TWO sizes up. I only ordered one size up, and it's tighter than I'd prefer, but still workable (thankfully, because you have to pay for the return shipping).

That said, my order arrived SUPER fast! The suits are obviously not the best quality, but they are fully lined and look cute, and for my one-off event, totally worth the $21.50 I paid for the two-piece suit.

August 16, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Shari,

Thanks for your positive feedback.

We try to be as clear as we can on our size charts. We will definitely discuss the sizing with our production team to see if there are any improvements we can make.

We hope you will enjoy wearing the suit!

Kind regards,
Team OppoSuits

Rated 1 out of 5 stars

Ordered before 2pm on Wednesday for…

Ordered before 2pm on Wednesday for next day delivery it is now Saturday and I still haven’t received it..!! Why advertise next day delivery when you can’t actually deliver it the next day and most certainly shouldn’t charge £19.95..!!!
Absolutely shocking to be told there was a problem with the system and my order got missed on the Wednesday and no offer of money back in the delivery..!!

July 31, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Elly,

Thanks for your feedback and we're sorry for the inconvenience. We actually state on the website that if ordered on working days before 2 p.m., the order will be shipped the same day. This doesnt mean the order will also be delivered the same day.

Could you please contact support@opposuits.com. We would love to solve this for you.

Rated 3 out of 5 stars

Im not sure what to review as i dont…

Im not sure what to review as i dont have my suit yet, I accidentally ordered two so need one returning and have emailed Opposuits. Would be so much easier to speak to someone and resolve issues is there no number I can call?

July 26, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Nez,

Thanks for your feedback.

We hope everything is solved for you. If not, you can always reach us at support@opposuits.com. Our support team tries to reply within 24 hours on weekdays.

Kind regards,
Team OppoSuits

Rated 4 out of 5 stars

Do research and you'll be fine

Ok, so I STUDIOUSLY investigated the sizing before placing my order for one of the new beach suits. I can't speak for anyone else and their experience, but I've not had too many sizing issues with Opposuits (I ordered a suit a couple of years back which was snug but because it was slim fit I think).

Anyway, I think that I'm probably a 40" waist and maybe a 17.5" or 18" collar on shirts. I usually wear a 2XL (UK size) on tops and tees. Looking at the sizing chart, I went with tradition and ordered a 2XL.

So the shirt is bigger than I thought it would be and the shorts are a bit smaller than I thought it would be, but they both fit adequately. It's difficult to know whether the fit is different because of the style/cut of a beach suit versus a normal suit.

Overall though I'm really happy - the delivery was absolutely on expectations - in fact it arrived a day earlier (bonus). The material of the suit is what I would expect - it's not bad quality at all, it's just not 'cotton twill'. We pay the price for the novelty effect, not the choice of fabric (well, most of the time).

I think Opposuits could do more to clarify the sizing - why not have a pop-up online like other sites where you can put in your measurements and it can recommend your size based either on its normal charts or on other buyer's choices/experiences? The negative reviews mainly focus on this very issue - people are buying the normal size they buy but the dimensions are not the same across EU/US/UK and the translation isn't great. This could be remedied so easily - I daresay the Trustpilot reviews would improve - c'mon Opposuits, you're potentially letting yourselves down.

July 15, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Carl,

Thanks for your 4-star review and your elaboration. We're always trying to improve our services for our customers and the size chart is definitely on our list to do so. Thanks to customers like you, we can make it clearer for other customers. Therefore we appreciate you and we will discuss this with the team.

Kind regards,
Team OppoSuits

Advertisement
Rated 1 out of 5 stars

I ordered one of their new Summer…

I ordered one of their new Summer Combos. The shirt fits great! The shorts were at least 2 sizes too small! The sizing guide for the combos shows a 51" waist for the 2xl...which obviously is incorrect, but it really is a 36" or 38" max... I reached out to customer service to express my frustration with the incorrect size info posted, and they offered the return option. I am keeping the outfit - I will wear the shirt and my wife can wear the shirt, but I will not be ordering from them again! This is sad, as I have WANTED one of their suits for so long!

July 6, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Kimberly,

Thanks for your review and we're sorry for this experience.

Since we sell our Summer Combos in sets of one size it's not possible to mix and match, unfortuantely. You can always return the products if the sizes were incorrect :).

Rated 1 out of 5 stars

DON'T DO IT!!

DON'T DO IT!!! DON'T ORDER FROM OPPOSUITS!!!! The sizing isn't very clear nor accurate. Even though you've been a long time customer, spending thousands on suits over the years, we recently needed to exchange for the next size up only to be told they won't do exchanges and the customer MUST pay MASSIVE shipping fees of their own money to ship back and then reorder the new size so they sit pretty with hundreds of dollars in the mean time. Will never spend another penny with this company directly!! Horrible customer service. Amazon sells some suits by this company and Amazon sends prepaid shipping labels so use Amazon!

June 29, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi there,

Thanks for your review and we're sorry you've experienced this with us. We have reached out to you and reimbursed the return shipping costs as this is the least we could do :).

Rated 5 out of 5 stars

I‘ve ordered a christmas Outfit for my…

I‘ve ordered a christmas Outfit for my son. Because of lockdown it arrived too late. All service employee (Wies, Patrick) were always very kind and helpful. I got money back without any Problems and was informed about every status. Would recommend this great Company. Thanks a lot!

April 2, 2021
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Catrin!

Thanks for leaving your positive review.

We're happy to hear we could help you with the return process and your refund :).

Kind regards,
Team Customer Support

Rated 1 out of 5 stars

Don't do it

Don't do it, guys.
Ordered the size 38 for my husband with a 33" waist.
My profile picture is the suit on me... a US size 6 female with a 28" waist.
There is a 14 day return period, but not really.
You have to return and reorder.
No way will I pay them again without my refund first.
If I order 2 sizes bigger, what are the chances that will actually fit?
Also, I won't need the suit in the month it takes to return and process and reorder and ship.

August 11, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

My suit got lost in transit no refund

My suit got lost in transit so i did not get it for the event i needed it for (ordered a month in advance). I contacted opposuits and the shipping company and got little help. Requested a refund and they refused to refund the shipping fee saying it was 'my' fault it was lost in transit?

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered 2 suits because it said next…

I ordered 2 suits because it said next day delivery. I did not receive the suits for 3 days and they arrived after the event I needed them for. I tried to cancel the order but it was not possible. After receiving the suits I then promptly returned them with tracking. My tracking says Opposuits received my return 4 weeks ago and I still have not been issued a refund despite sending several emails to customer service trying to resolve the issue. Very disappointed.

June 10, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute deception and dodgy lies

Absolute deception and dodgy lies, they promise next day delivery and when i ordered and gave them 3 days they promised it would come. Checked the next day and they assured me it was sent, thanks Michelle, liar, then the next day I check the delivery from the courier and the courier advised it had not left the sender. this is a scam company.

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I didn’t know what size I needed from the blazer. The customer service really helped me out. Great service & fast delivery.

April 23, 2020
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi!

Thanks for leaving your positive review.

We're happy to hear we could help you in finding the right size.

Kind regards,
Team Customer Support

Advertisement
Rated 5 out of 5 stars

Awesome suits

Awesome suits, very bright and colorful, great quality and great customer service! Had so many positive reactions on the suits at my brother's wedding! Amazing, can definitely recommend.

April 14, 2020
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi there,

Thank you for leaving your positive review.

We're happy to hear you love the suits and our customer service! We hope you had a blast at your brother's wedding.

Thanks again and take care!

Team Customer Support

Rated 1 out of 5 stars

The product is very cheap quality

The product is very cheap quality, badly cut suits. The worst is the return policy shorter and more expensive than anywhere else. Really don't buy there.

April 13, 2020
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Michael,

Thank you for your review.

We're very sorry to hear that you're not satisfied with our products and service. We do have a return policy of fourteen days. This means that if you'd like to return a product to us, you need to send it back within this period. Please know that the product needs to be on its way within this period, but it doesn't mean it actually has to be back with us within fourteen days.

Of course, there is always room to discuss the situation if there are special circumstances causing you to exceed this period, in that case, please contact our Support Team; support@opposuits.com

Kind regards,

Team Customer Support

Rated 1 out of 5 stars

Ordered 4 suits

Ordered 4 suits, a size up from the size charts and when received they all were way to small. 2 of them were not even close to size so i sent them all back in the same package for a refund which was done well with in the time frame.
Only was refunded for 2 suits and then said i only sent 2 back not 4.
I have replied with the tracking number and that all 4 suits were in the same package.
Very slow in replying to emails and im still out of pocket for something i dont have.

April 6, 2020
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi!

Thank you for your review.

We have checked our order system and we can see that our Support Team already has solved the problem and that you have received the refund for all your 4 suits.

Our sincere apologies for any inconvenience caused and please let us know if you run into any other questions you can always contact us at support@opposuits.com.

Kind regards,

Team Customer Support

Rated 5 out of 5 stars

Super Responsive

I ordered my suit in a 40 which was to fit to a 43 inch chest. I'm a 42. Return and reorder process was super easy as the original was tight. The shipping was not to be refunded, however when I explained that the size chart was incorrect, I was refunded the shipping.

March 5, 2020
Unprompted review
OppoSuits logo

Reply from OppoSuits

Hi Michael,

Thanks for leaving your positive review. We're happy to hear the return and reorder process went smoothly and you were able to receive the refund for your shipping.

Thanks again and take care!

Team Customer Support

Advertisement
Rated 1 out of 5 stars

Returns process non existant

Having purchased three Oppo suits in the past,and been very satisfied,I recently received one
which was to tighter fit and decided to return for a refund from my experience so far I can only assume it
is purposely made so difficult that your 14 day requirement expires and then not being eligible
to a refund I'm left with a suit that is of no use.
As with lots of the other reviews I would suggest if your considering buying an Opposuit purchase it from Amazon.
Perhaps after reading my comments Opposuits may contact me and assist me to make a return

January 27, 2020
Unprompted review
Rated 1 out of 5 stars

CHEAP PRODUCT - POOR CUSTOMER SERVICE

I received two messages from the same person in response. Neither of the responses were able to provide any resolve.
It's a shame b/c I wont be purchasing from this site again based on this. Very impersonal and poor customer service from order to now. Especially considering the fact the order was delayed in delivery in the first instance.

January 6, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely do not use this company.

Absolutely do not use this company.
I ordered a women's Christmas suit for a party I'm hosting. Dress up is mandatory and I live in Central Australia so no shops nearby where I could get anything like this.
"Overnight shipping" took 14 days and I just opened it, one week out from my event and it's a SIZE 20 in a size 12 box!
Save yourself a lot of tears and devastation, don't shop here. Thanks Opposuits for ruining my event.

December 11, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look