Optimal Performance Soft Tissue Therapy Reviews 

27
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been seeing Kirsten for quite a while now - there is always something that needs treating. Every issue has been addressed professionally - Kirsten’s level of knowledge is amazing. Somehow s... See more

Company replied

Rated 5 out of 5 stars

Kirsten is knowledgable, friendly and helpful. I enjoy my sessions and come out feeling lighter and more comfortable. She also educates me and informs me how to work on certain aches outside of our se... See more

Company replied

Rated 5 out of 5 stars

I’ve been seeing Kirsten for about a year and a half now. Have had a couple of injuries that needed treatment and now go for regular sessions to keep on top of various issues. Kirsten is knowled... See more

Company replied

Rated 5 out of 5 stars

I visited Kirsten for a running injury initially. Her knowledge and expertise helped me enormously. I then went on to have a Runners MOT which I highly recommend. Kirstens treatment has also helped t... See more

Company replied

Company details

  1. Sports Massage Therapist

Written by the company

Soft tissue therapy is a safe & effective form of massage treatment, which targets joints, muscles, tendons and ligaments. It is used as a remedial treatment to treat postural concerns, sports injuries, everyday strains, sprains and pains, as well as helping to alleviate symptoms from chronic health conditions that affect the muscles and joints.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.7

All reviews

(27)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly skilled expert service

I have been seeing Kirsten for quite a while now - there is always something that needs treating. Every issue has been addressed professionally - Kirsten’s level of knowledge is amazing. Somehow she finds the areas that need the deep tissue massage, a stretch or specific exercises. All exercises have been built up progressively and the link to videos always helps as a reminder of how to do it properly.

When I don’t have any issues the maintenance appointments I book always make me walk away taller and more mobile.

And she’s a genuinely lonely person too 😁

October 21, 2026
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much, Gill, for such a wonderful review. It has been a pleasure to support you over the years, and I truly appreciate your trust in me whenever a new niggle or issue appears! I'm so pleased that you find the combination of hands-on treatment, tailored exercises and video guidance helpful. My goal is always to help clients not only feel better in the treatment room, but also build confidence in managing their bodies between appointments. Hearing that you leave feeling taller and more mobile after your maintenance sessions is lovely to read. Thank you for your kind words and continued support - and for making every appointment enjoyable too

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Rated 5 out of 5 stars

Welcoming, professional and friendly

I visited Kirsten for a running injury initially. Her knowledge and expertise helped me enormously. I then went on to have a Runners MOT which I highly recommend. Kirstens treatment has also helped to relieve a long term neck and shoulder injury.
I now enjoy regular maintenance sessions in a friendly, relaxing and professional environment.

December 2, 2025
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your kind review Sheila. It has been my pleasure to help you feel & move better and I always look forward to our regular appointments.

Rated 5 out of 5 stars

Stretch Therapy Session highly recommended

I recently had a stretch therapy session with Kirsten. It’s a new session that Kirsten has started. I have been training very hard and was very stiff particularly my legs. Kirsten performed various stretches some i hadn’t experienced before. It was a full body stretch which I found found very beneficial. I left feeling more relaxed and a lot less tight. Ready to run again the next day. I will definitely book again and would highly recommend.

June 25, 2025
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

I am so glad you enjoyed the stretch therapy session & found it both relaxing and beneficial. Good luck with your forthcoming challenge and I look forward to seeing you again soon

Rated 5 out of 5 stars

I can’t thank Kirsten enough for her…

I can’t thank Kirsten enough for her professional guidance & support through my marathon training block.
Kirsten came recommended highly via a local Facebook page and it became apparent why very quickly into my first session with her. My consultation was really thorough and I could tell that Kirstens wealth of running experience meant she really understood the niggles I was experiencing.
I am pain free going into London Marathon on Sunday and I have no doubt that’s down to the on hand treatment and rehab exercises Kirsten has provided.
I can’t wait for my post marathon massage 🥰

April 24, 2025
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your kind words. It's been a pleasure working with you and I am delighted the treatments have been helpful for you. I am excited to hear about your marathon - see you soon!

Rated 5 out of 5 stars

Thank you Kirsten

Thank you Kirsten, amazing as always at putting me back together.

October 30, 2024
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your kind review Linda, always a pleasure to see you!

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Rated 5 out of 5 stars

Excellent

Kirsten is both knowledgeable and pleasant. Parking and location both good. The obvious passion for sport adds to the experience. I'll be returning.

August 7, 2024
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

Thank you for your review! I look forward to seeing you again soon

Rated 5 out of 5 stars

Highly recommended

Kirsten seen me at short notice, she diagnosed and treat my injury with professionalism as always. Highly recommend especially anyone with sports specific injury needs.

May 15, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thanks for your review Daz, always a pleasure to see you and glad I could help

Rated 5 out of 5 stars

Kirsten is warm, knowledgeable and professional

Kirsten is warm, knowledgeable, professional and her treatments are really effective. I’ve visited Kirsten a number of times with various different muscular issues and always leave feeling so much better. I wouldn’t hesitate to recommend her to anyone seeking soft tissue treatment.

May 17, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your kind review Rachel, it is much appreciated and I am so pleased you feel the benefits from your treatments

Rated 5 out of 5 stars

Soft Tissue Problem

Had care and attention. Explanation of leg problem and treatment.

May 16, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you for your 5* review!

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Rated 5 out of 5 stars

A very thorough pre exam discussion…

A very thorough pre exam discussion followed by a very professional and knowledgeable treatment.
Great empathy and understanding of pain and discomfort I was experiencing.
Left appointment feeling noticeably better. Followed up with a call and supporting exercises to assist recovery.

May 2, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for taking the time to provide a review, I am so pleased you found the appointment and after care helpful

Rated 5 out of 5 stars

Kirsten is always fantastic

Kirsten is always fantastic. I enjoy the experience and feel soooo much better when I leave!
I have visited Kirsten now for several years when the need arises, and will continue to do so.

May 8, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thanks for your review Kathy! It is always a pleasure to see you, I enjoy our appointments and am happy you choose to continue to see me!

Rated 5 out of 5 stars

I recommend to everyone

Kirsten is knowledgable, friendly and helpful. I enjoy my sessions and come out feeling lighter and more comfortable. She also educates me and informs me how to work on certain aches outside of our sessions too. I love her little spaniel who greets me at the door and can’t recommend Optimal Performance enough.

April 25, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you for your kind 5* review & for recommending me to others. Both 'the receptionist' and I look forward to our appointments & seeing you :)

Rated 5 out of 5 stars

So professional

So professional, excellent treatment. Would definitely recommend

March 27, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your review Tara! It's much appreciated :)

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Rated 5 out of 5 stars

Therapy at top level From initial contact through to…

From initial contact through to consultation and therapy everything is professional and to a high standard, the therapy itself is in a warm friendly environment, would highly recommend to anybody, you will not be disappointed.

April 24, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your review Roger. It is great working with you and I so pleased you continue to feel the benefits from your regular appointments 😊

Rated 5 out of 5 stars

Issue resolved quickly

My hip problem was resolved after the first visit.
Great advise on what to do to strengthen my hip and lower back.

March 21, 2024
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Reply from Optimal Performance Soft Tissue Therapy

So pleased we were able to sort your hip issue so quickly & I am grateful that we have continued to work with each other. Thank you!

Rated 5 out of 5 stars

Very thorough and considerate

Very thorough and considerate. Clear explanation of follow up exercises.

March 12, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you for your review Judith, it was a pleasure to be able to help you

Rated 5 out of 5 stars

I booked in with Kirsten after…

I booked in with Kirsten after suffering with a stiff neck that was actually causing me pain & discomfort, I had the most relaxing massage from her, she is extremely knowledgeable & gave brilliant advice that I took & following her exercises my neck had eased within a few weeks

I Will always go to Kirsten now & would highly recommend her

December 19, 2023
Unprompted review
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Reply from Optimal Performance Soft Tissue Therapy

Thank you so much for your kind review, I'm so glad you felt the benefits of your treatment

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Rated 5 out of 5 stars

Personable

Personable, knowledgeable, and straight to the issues.

April 3, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Thank you for your review, it is much appreciated

Rated 5 out of 5 stars

Great sport recovery massage

After a week's hiking I needed a tight shoulder and lower leg loosening off. The 45 minute recovery massage was a great help.
Comfortable, well-equipped clinic room and effective treatment.

April 24, 2024
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Reply from Optimal Performance Soft Tissue Therapy

Always good to see you John, thank you for your review. I am so glad your post hiking treatment was of benefit

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