Optical King Reviews 1,191

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products, especially the glasses and sunglasses, which are often described as comfortable and stylish. Customers are consistently impressed with the competitive pricing, finding the items to be significantly more affordable than those from other optical specialists or high street stores. The delivery service is also highly regarded, with many reviewers noting quick and efficient shipping, often arriving within the stated timeframe or even ahead of schedule. However, some customers also noted issues with their orders, including receiving scratched items, broken frames, or incorrect prescriptions. A few other people also felt that the quality of some products was low, leading to items breaking shortly after purchase, and experienced difficulties with the return service.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases,... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently praising fast and quick... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the prices are the best on... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing satisfaction with the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my first order of prescription glasses yesterday and i was extremely happy with my purchase. First of all the prices from Optical king was the best on the market offered and the quality o... See more

Rated 5 out of 5 stars

Great quality comfortable lightweight glasses. Excellent price. No hard case but fabric pouch and glass cleaning cloth provided. Delivery was almost 14 working days which is within their stated time... See more

Rated 5 out of 5 stars

Good frames at very reasonable prices. Ships from UK so in a pinch when lost glasses was able to replace using my prescription within about 10 days. Only bought very budget frames on this occasions an... See more

Rated 5 out of 5 stars

Superb quality glasses at a fraction of the price of other optical specialists. Well pleased with the lenses, the only thing that stops me ordering more is the horrific cost of postage as they are cla... See more


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Find your perfect pair of glasses with free lenses starting from £5! Shop hundreds of frames online FREE Single Vision Lenses✔️ 12 Month Guarantee✔️ 30 day Returns✔️ FREE UK delivery✔️


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

New gigs

I've had my glasses for under a week and I 💘 them they are light weight and stylish for under a tenner wouldn't go anywhere else for my glasses again frames and prescription lenses for under a tenner

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Hugo glasses

Glasses were just as ordered and prescription lenses were perfect. Very happy with purchase and would use again. Thanks

January 19, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

I ordered some frames 2 months ago and…

I ordered some frames 2 months ago and eventually received after a month with one frame broken. Their customer service is appalling- either AI or high scripted and they email same questions over and over again until you want to give up. Eventually received replacement pair after another month but without prescription lens installed. At this point I give up and you should too. Low quality products (but the prices reflect that). If your order arrives intact and correct then it’s a good deal, if any problems then good luck…

January 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look