Is a Scam
Is a Scam. Fake address, random website.
Report in your country to cyber police and go to the bank.
The owner is actually from Brazil...what to expect
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Is a Scam. Fake address, random website.
Report in your country to cyber police and go to the bank.
The owner is actually from Brazil...what to expect
My prescription sunglasses arrived in good time and looked very nice. However having opened them the right hand arm fell off. It was broken. I contacted opticathome and they sent me a new frame and instructions to change the lenses. It wasn’t easy.
I packed them for my upcoming holiday and when I arrived and put the glasses on the right hand arm fell off broken. When I returned from holiday I sent the picture to opticathome .They sent an email back “We’re offering you a 50% discount on a new order”.
I had a pair of useless sunglasses and to be honest I did not want to spend any more. I requested a refund and said I would send the glasses back. The reply came back “A refund is not possible”. With a link to their site!
I asked if they would object to me posting on line my experience and they did not reply.
Really happy with my new glasses. Price was great and quality was surprisingly excellent! I will definitely buy again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.