The helpfulness of team OW is outstanding, and proved so over several years of sound advice, quality assurance and no fuss guaranteed products. My latest purchase, a waterproof scope cover was dues ou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Probably the best company I have dealt with for advice, quick at refunds and when I ordered the wrong item and returned item no issues with them whatsoever . I have bought 3 scopes from them in the la... See more
Company replied
Always well stocked, speedy delivery on bought items at usually unbeatable prices. Great selection of stock and friendly helpful staff are just a phone call away. I done ever buy from anyone else and... See more
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Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shoppi... See more
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Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Reply from Optics Warehouse
Simple, smooth, and spot on just how it should be. Thanks so much for choosing us.
Reply from Optics Warehouse
Thank you so much for the 5 star review, We're thrilled to hear you had a good experience with us.
Reply from Optics Warehouse
Thank you for the 5 star review, We always aim to provide clear, helpful details so you can make the best choice for your gear.
Excellent knowledge and advice
Excellent knowledge and advice, my go to shop for optics.
June 26, 2026
Reply from Optics Warehouse
Thanks for making us your top choice for optics, We’re always here and happy to help whenever you need a bit of advice.
Reply from Optics Warehouse
Thanks for the great feedback, We work hard to keep our stock diverse and our prices fair, so it’s fantastic to hear you're happy with your experience.
Wrong item sent by mistake, but quickly corrected.
Having checked around, Optics Warehouse had the best price for the item I wanted. Unfortunately, they sent me the wrong item, but they were quick to correct the mistake. Service was efficient and pleasant.
June 26, 2026
Reply from Optics Warehouse
Thank you for the great feedback, We are so glad we could offer you the best price on the market. While we're sorry about the initial mix-up, we're really pleased to hear our team resolved it quickly and pleasantly for you.
Thanks again for choosing Optics Warehouse!
The staff are helpful and obliging
The staff are helpful and obliging. Prices are competitive. Delivery is prompt.
June 26, 2026
Reply from Optics Warehouse
Thank you so much for the fantastic 5 star review, We’re thrilled to hear you enjoyed our helpful staff, great prices, and quick delivery.
Huge range of products
Huge range of products, and lightning fast delivery as well as great value for money
June 26, 2026
Reply from Optics Warehouse
Thank you for your wonderful feedback. We work hard to combine great value with fast delivery, and we're so glad we hit the mark for you.
Well I received my order delivered…
Well I received my order delivered quickly enough although part only and after contacting the seller was sent the remainder within 2 days.
June 26, 2026
Reply from Optics Warehouse
Thank you for the 4 star review, We apologize for the split delivery but are glad our team could swiftly get the remaining items to you within two days. We appreciate your patience and business.
Reply from Optics Warehouse
We really appreciate the fantastic feedback, Our team works hard to provide the best selection and service, so it’s great to know we hit the mark.
Everything really efficient!!
June 25, 2026
Reply from Optics Warehouse
Love hearing this, We always aim to make things as smooth and speedy as possible for you.
Easy to order at a competitive price…
Easy to order at a competitive price and fast delivery.
June 25, 2026
Reply from Optics Warehouse
Easy, affordable, and fast exactly how shopping should be, Thanks for the great review.
Reply from Optics Warehouse
This is what we love to hear. Thank you for the shoutout to our staff and delivery team, we really appreciate your support.
Reply from Optics Warehouse
Thank you so much for the 5 star review. We're delighted to hear that our team was able to sort everything out for you quickly and efficiently.
Top-class service
Top-class service. Excellent postage, well packaged, and prompt delivery. Will use this company again. Bought 2 items on separate occasions at discounted prices, couldn't be happier. Many thanks.
June 25, 2026
Reply from Optics Warehouse
We appreciate your repeat business and are delighted that both of your orders arrived quickly and safely. Thank you for choosing us, and we look forward to serving you again.
Great customer service
Spoke to them at 2026 shoot show ,very busy but gave advice and time not rushed. As for internet shopping, fast ,efficient,well packed and kept informed. This is my go to sites
June 25, 2026
Reply from Optics Warehouse
Thanks for making us your go to site! It was a busy show, but we’re so glad we could help thank you for your kind words about our fast shipping and communication.
Great company to buy from
May 31, 2026
Reply from Optics Warehouse
Thank you so much for the 5 star review, We’re thrilled to hear you had a great experience buying from us
DNT Thermonight 225
The DNT Thermonight 225 I ordered was well packed and exactly as described. I have used it now a few times out in the field and it has performed exactly as expected, if not slightly better. I can now acquire targets faster and verify what they are, all at a very reasonable price.
June 1, 2026
Reply from Optics Warehouse
Thank you for the review! We're glad to hear your new optic is performing brilliantly and providing great value for your money.
I buy a few tickets for prizes but…
I buy a few tickets for prizes but never see who wins. Not surprised that I don't but it with be good to know that someone actually wins. Maybe I just don't know where to look but it should be more obvious if results are available.
June 1, 2026
Reply from Optics Warehouse
Hi Anthony,
Thank you for taking the time to leave us a review.
We completely understand that it is reassuring to see that prizes are genuinely being won. All of our previous winners can be found on the Draws page under the “Past Winners” tab.
For convenience, you can also view the full list directly here:
https://www.opticswarehouse.co.uk/optics-draws-past-winners
We publish the winners from every completed draw and appreciate your feedback. Thank you for all your custom and good luck if you continue to enter in the draws!
Team OPW
Great selection of hunting gear and a…
Great selection of hunting gear and a great service and if you’re not happy with the item you can send it back to them with the 60 day return policy and get the item you need for your hunting experience I am so happy that I could do this because the 1st night vision scope I bought was not right for me but now I’m happy with the HIKMICRO works perfectly and easy to use and my HIKMICRO thermal Monocular is perfect
June 15, 2026
Unprompted review
Reply from Optics Warehouse
Thank you for the 5-star review! This is exactly why we have our 60 day return policy finding the right optics can take a bit of trial and error. We're thrilled you love your new HIKMICRO scope and thermal setup. Happy hunting!
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