First version was not good, pictures in layout centered but after printing not anymore. I got contacted from the support and they helped to solve the issue. Hopefully the 2nd version will be better
Company replied
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See what reviewers are saying
#34858894 I am fully satisfied. The tool for the individual card design as well as for the collage poster are very handy and precise. The delivery fast and ontime. Paperquality is perfct. I am sure t... See more
#35492263 - seamless offering, worked really well. We designed our own Xmas card based on one of the existing templates. Took minutes only. Delivery three days later, very high quality. Will use again... See more
I can create a very personal Christmas Card, there are many options to choose. And prizes are not too expensive. I am pleased being able to send to all my friends these beautiful personal cards.
Company details
Information provided by various external sources
Deutsch: Hier können Sie Qualitätsdruck online erstellen und bestellen. Unser Schwerpunkt liegt auf Designs und Karten von höchster Qualität. Zur Unterstützung unseres Versands bieten wir 100% Qualitätssicherung. Sind Sie mit Ihren Produkten nicht zufrieden? Sie erhalten Ihr Geld zurück, gleich aus welchem Grund. Wir bieten Preistransparenz, rasche Bestellungsabwicklung und superschnelle Lieferung. Hilfe: https://support.optimalprint.com/de-ch/ Française: Imprimés de qualité à créer et commander en ligne. L’accent est sur le design et les cartes de haute qualité. Livraison avec une garantie de qualité à 100%. Si vous n’êtes pas satisfait(e) de vos produits, nous vous rembourserons toujours ! Commander chez nous, c’est vite et facile, à des prix transparents. Aide: https://support.optimalprint.com/fr-ch/
Contact info
Switzerland
- optimalprint.ch
4.5
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Service!
December 3, 2021
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Reply from Optimalprint
Hi Olena,
Thank you for your review and for bringing this to our attention. We work hard to exceed our customers' expectations and we appreciate your feedback.
We are really sorry that you were not satisfied with your order. This is an embarrassing and unprecedented case that we will get to the bottom of. We have contacted you by e-mail to find the best solution for you.
Kind regards,
Mylane
Optimalprint
You get your money's worth!!
September 23, 2021
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Rapide et simple
August 10, 2021
Impeccable: service, print, livraison.
Verry good service, website not easy to use.
What you see on the screen is what you get!
April 1, 2021
Super service ...
January 20, 2021
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A few bugs when creating the cards
A few bugs when creating the cards. Otherwise the site is nice.
January 3, 2021
Unprompted review
GREAT !
Delivered very quickly, the quality looks great !
I am really happy about the product we have received and the easiness of creating our own card.
December 16, 2020
Top-Service
December 13, 2020
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Excellent cartes
December 9, 2020
The worst user friendly website i have…
The worst user friendly website i have ever seen...a wonder that you get such a rating....my son who works in IT confirmed it...That says it all....I tried days long to produce something out of the xmas tree cars, that would look good...reality is there is no preview like on other websites...I'm going back to the competition!
December 8, 2020
Unprompted review
Reply from Optimalprint
Hi,
Thank you so much for your feedback.
We are sorry to hear about your site experience.
Unfortunately, we couldn't locate your order in our system. Could you please contact us and provide your registration e-mail address or order ID and link to this review so we can assist you further?
Thanks for ordering from us.
Kind regards,
Jody
Optimalprint Support Team
Excellent service thank you very much.
November 18, 2020
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I am happy with the prompt response I…
I am happy with the prompt response I received when I contacted them regarding the quality issues of the cards I ordered. They let me redo the cards, recommending a solution for how to remedy the blurriness in the initial card photo. I just received my second order for which I am satisfied. Thank you for your customer service!
November 11, 2020
Good quality printing and fast delivery.
October 26, 2020
Quick delivery
October 22, 2020
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