I'm very happy to say that my experience with optime was very positive. JACK BECK, who handled my recruitment process, was very approachable and professional. He kept in contact with me throughout th... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Really quick to respond, nice clear instructions friendly and doesnt make you feel awkward. Positive vibes all round like going to see an old friend. Jack makes it easy to communicate and welcomes any... See more
Company replied
I had a fantastic experience with Optime Group and especially want to thank Jack Beck for his outstanding support throughout the hiring process. I applied for an airport job and was amazed by how sm... See more
Company replied
I tend to look at reviews with some scepticism. I read the reviews here and usually I thing somebody’s mom has written their review cos it’s so nice. However I went for an interview this week and h... See more
Company replied
Company details
- Recruiter
- Employment Consultant
- Employment Search Service
- Executive Search Firm
- Recruitment Service
- Temp Agency
Written by the company
Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
Contact info
35a High Street, RH10 1BQ, Crawley, United Kingdom
- 01293 220 928
- info@optimegroup.co.uk
- optimegroup.co.uk
4.7
Excellent
724 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kirsty was amazing
The meeting i had with Kirsty was really enjoyable and the support she gave me with my paper work was great.
February 20, 2025
Unprompted review
Reply from Optime Group
Thank you for your kind words! We’re so glad to hear your interview with Kirsty was enjoyable and that she was able to support you with all your paperwork. We really appreciate your feedback and are happy to know that she made the process easier for you. If you need anything else, please don’t hesitate to reach out!
Thank you
Optime group
Interview with Kirsty
When I had my interview with Kirsty, she was on point explaining everything in detail and with what to expect. She was positive and extremely helpful which helped made the interview go smoothly!
February 11, 2025
Unprompted review
Reply from Optime Group
Thank you Jake, for taking the time to leave us some lovely feedback! We’re so glad to hear that Kirsty was able to explain everything in detail and make sure you knew what to expect. It’s great to know that her positivity and helpfulness had such a great impact on your interview.We really appreciate your feedback and wish you all the best in your new job!
Thank you
Optime Group
Good company
The agent I called Kirsty was very friendly. Very respectful. She answered all the questions I had in a informative way. Will use this company again if need be. Thank you Kirsty
February 5, 2025
Unprompted review
Reply from Optime Group
Thank you Adil for your kind words! We're thrilled to hear that Kirsty was able to assist you in such a friendly and welcoming way, and that she answered all your questions clearly. We're so happy you had a great experience, and we’d love to help you again if you ever need it!
Thank you
Optime Group
I had Kristy in my interview and she…
I had Kristy in my interview and she was really helpful and made me feel relaxed and welcomed. She helped me out with my application and documents and made sure everything is up to standard.
February 18, 2025
Unprompted review
Reply from Optime Group
Thank you Haseeb for sharing your experience! We're so glad to hear that Kristy made you feel relaxed and welcomed during your interview. It’s great to know that she was able to assist with your application and ensure everything was in order. We truly appreciate your feedback and are grateful for your kind words!
Thank you
Optime Group
Don’t apply to work for these one…
Don’t apply to work for these one minute there say I have a job with them and then a week before I was meant to start there say I can’t work for them. Now there have left me In a bad situation. Totally unacceptable
Also there asked for a my blue id back that I never got or their were going to charge me for it.
Hope to get a reply from optime and for them to look into this
February 17, 2025
Unprompted review
I applied through Kirsty
I applied through Kirsty. She was very helpful and patient throughout the application process. The process was very complicated and thanks to her it was made easy for me. Thank you.
January 20, 2025
Unprompted review
Reply from Optime Group
Thank you Ely for your kind words! We're thrilled to hear that Kirsty was able to make the application process easier for you, especially given how complexed it can be. Her patience and support really make a difference, and we're glad she could assist you every step of the way. Best of luck in your new job!
Thank you
Optime Group
Interview with Kirsty!
I had my interview with Kirsty, she was very friendly from the start and made me feel relaxed. She helped me alter some errors I made on my documents and didnt hesitate to answer any questions I had!
Thanks :)
January 6, 2025
Unprompted review
Reply from Optime Group
Thank you, Evie, for sharing your feedback! We truly appreciate you taking the time to share your experience. It’s fantastic to hear that Kirsty helped you feel at ease throughout the interview and beyond. We're glad she could assist with your documents and provide the guidance you needed to ensure all your questions were answered. Wishing you the very best in your new job!
Thank you,
Optime Group
Had an interview with Kirst…
Had an interview with Kirsty she was friendly polite and highly professional
January 14, 2025
Unprompted review
Reply from Optime Group
Thank you Dave, for taking the time to leave Optime some lovely feedback! We are delighted to hear that Kirsty was polite and professional and made your experience such a positive one. We wish you all the best in your new job!
Thank you
Optime Group
Their not based in Glasgow
Their not based in Glasgow, if you want to contact them ,no chance very rude on fone when they do answer once your in a placement ,your basically just left no follow up chat,s to see if your doing OK .
November 19, 2024
Unprompted review
I would like to say Thank you to Ms…
I would like to say Thank you to Ms Kirsty White during My interview . Shes very Friendly and very knowledgeable of what she is doing . And also thank you Optime Group .
December 12, 2024
Unprompted review
Reply from Optime Group
Thank you Marlou for your kind words and for sharing your experience! 😊 We're delighted to hear that Kirsty made such a positive impression during your interview. She truly is a valuable member of our team, and your recognition of her friendliness and knowledge means so much to us. We wish you all the best in your new role!
Thank you
Optime group
My experience with optime group
My experience with optime group was very good
Kirsty was very good make my interview comfortable
I am very happy to successfully join the time
optime group all staff are very helpful
Thank you
Optime group
December 13, 2024
Unprompted review
Reply from Optime Group
Thank you Jackie for your kind words and positive feedback! 😊 We're thrilled to hear that you had such a great experience with us. It's wonderful to know that Kirsty helped make your interview process comfortable and that you’re happy to have joined Optime. We wish you all the best in your new role!
Thank you
Optime Group
Jaime Hayes made my interview
Jaime Hayes made my interview. She put me at ease and was so helpful, polite, and friendly.
December 13, 2024
Reply from Optime Group
Thank you Karen for sharing your positive experience! We're so glad to hear that Jaime made your interview process comfortable and enjoyable. We wish you all the best in your new job!
Thank you
Optime Group
Rahim Rubel
My experience with optime group was very good
Ellie was very good make my interview comfortable
I am very happy to successfully join the time
optime group all staff are very helpful
Thank you
Optime group
December 15, 2024
Unprompted review
Reply from Optime Group
Thank you so much Rubel for your kind words! We're thrilled to hear that you had such a positive experience with Optime Group. Ellie and the team work hard to ensure every step of the process is smooth and comfortable, so your feedback means a lot to us. Good luck in your new job!
Thank you
Optime Group
A long process made easy with Jaimes…
A long process made easy with Jaimes help,
Very professional and any help or queries I had were answered immediately
December 9, 2024
Reply from Optime Group
Thank you Ariyan for your feedback! We're delighted to hear that Jamie was able to make a long process feel easy and seamless for you. Her professionalism and quick responses to your queries are exactly the level of service we aim to provide. Thank you for sharing your experience, and we wish you the best of luck in your new job!
Thank you
Optime Group
My recruiter Jamie was incredibly…
My recruiter Jamie was incredibly resourceful and professional making the whole process of sorting out references etc less stressful than it normally would be.
I must say I couldn’t have gone through it all without Jamie and her kind and knowledgeable help.
December 9, 2024
Reply from Optime Group
Thank you Luca for taking the time to share your experience! We're so pleased to hear that Jamie provided such efficient and professional support, helping to make the process smoother and less stressful for you. It's wonderful to know her kindness and expertise made such a positive impact. We wish you all the best in your new job!
Thank you
Optime Group
😊😊😊😊
It was a fun experience and it was exciting to experience a new opportunity. My interview with Jaime was amazing as well because she made me feel comfortable and we were talking like we’ve known each other for a long time which made all my nerves go out the window😊
December 9, 2024
Reply from Optime Group
Thank you Furkan for your wonderful feedback! We’re thrilled to hear you enjoyed the experience and felt excited about the new opportunity. It’s fantastic to know that Jaime made your interview so comfortable and put you at ease—it’s exactly the kind of supportive environment we strive to create. We’ll be sure to pass along your kind words to Jaime. Best of luck in your exciting new job!
Thank you
Optime Group
My experience with optime group was…
My experience with optime group was very good. Jamie Hayes was very nice in greeting me which made the interview comfortable and allowed me to express myself in the interview. The interview process was very in detail and covered a lot of areas. Overall I think my interviewer did a very good job and I was happy to successfully join the team
December 9, 2024
Reply from Optime Group
Thank you Liam for sharing your experience with us! We're delighted to hear that Jamie made you feel comfortable and welcomed during your interview. It's great to know the detailed interview process allowed you to express yourself fully and feel prepared to join the team. We’re so pleased you had such a positive experience and are thrilled to have you on board. Wishing you all the success in your new role!
Thank you
Optime group
Jaime hayes was excellent
Jaime hayes was excellent, friendly and very helpful. Jaime was great she helped answer any questions that I had and the interview went great thanks to her brilliant work.
December 5, 2024
Reply from Optime Group
Thank you Bailey for your fantastic feedback! We're thrilled to hear that Jaime provided an excellent, friendly, and helpful service, making your interview experience such a positive one. Answering all questions promptly and ensuring you feel supported is exactly what we aim for, and we’re so glad Jaime could deliver that for you. We wish you all the best in your new job!
Thank you
Optime Group
I was very pleased with the service…
I was very pleased with the service from Optime, Jaime was very polite and helpful going through the whole recruitment process, thank you very much!
November 27, 2024
Reply from Optime Group
Thank you Alex for the lovely feedback! Its great to hear Jaime made such a positive impact on your experience with us. We wish you the best of luck in your new role, and if you need anything, please don't hesitate to reach out to Jaime or a member of the team!
Thank you
Optime Group
5* for Jaime
I’m yet to start my role offered. However from initial contact Jaime has been friendly and informative.
The office was easy to find due to an informative email on how to get there and how to complete reference checks. Jaime was also accommodating regarding the interview time as I was working that day prior.
Having dealt with multiple agencies. My experience with Optime to date is a positive one.
November 25, 2024
Reply from Optime Group
Thank you Mat for sharing your experience! We're delighted to hear that Jaime's friendly nature and clear communication have made such a positive impact on your experience with us. It’s also fantastic to know that the detailed directions and guidance made things easier for you!
We’re especially pleased that your interactions with Optime have been positive compared to other agencies—this is exactly the experience we strive to provide. If you have any further questions or need support as you prepare to start your new role, please don’t hesitate to reach out. Best of luck in your new position!
Optime Group
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