Optimise Healthcare Group Reviews 

141
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Every staff member I have interacted with have been kind, patient and understanding of my needs . I am very very happy with the help I am receiving from Optimise Healthcare Group and would highly re... See more

Rated 5 out of 5 stars

Fantastic experience, so on the ball. So helpful and I would recommend them to anyone wanting an in depth view on things

Rated 5 out of 5 stars

I had my assessment today and oh my goodness I had the best experience. From start to finish. I just hope the wait list isn’t too long. Couldn’t have asked for better to be honest so keep doing what y... See more

Rated 5 out of 5 stars

Nice carrying doctor who I saw. Completely understood my case. Asked me all about my illnesses and went in depth. I didn’t feel uncomfortable once. I felt totally at ease which is strange for me. Ap... See more

Company details

  1. Mental Health Service
  2. Health Consultant
  3. Psychiatrist

Written by the company

Optimise Healthcare Group is a specialist service offering a range of treatments for those suffering from debilitating mental health conditions. Led by a team of leading consultant psychiatrists, psychologists and mental health nurses, Optimise Healthcare Group combines years of working in both private practice and NHS to deliver effective, non-invasive mental health treatments for long term recovery. Our trained team of mental health experts are with you every step of the way and are available to offer reassurance, advice and expertise when required. All treatments are delivered with empathy, warmth and understanding.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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4.8

All reviews

(141)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgusted with optimise.

Disgusted with optimise.
Got told by doctor that he would do house visit, then next thing I know been struck off and medication stopped after 17 years which is both pathetic and dangerous

August 3, 2023
Unprompted review
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Rated 1 out of 5 stars

Been placed under their care for a…

Been placed under their care for a fortnight, they've lied to me about sending out my prescription and now expect me to wait a fortnight without medication before they'll do anything. Not fit for service, pathetic and unhelpful phone support and doctor's that quite simply lie to you. An absolute shower of ****

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

NHS care taken over- ADHD

NHS care taken over, following my previous provider ceasing care/ decommissioned.
My initial appointment (medication review) followed the next working day, after first ever contact.
Some issues out of mine and their control, in respect of quick emergency transfer of care. However, what I would like to inform, is the care, compassion and support Optomise staff (Joanne to be specific), displayed. They went above and beyond to ensure this was implemented and kept me updated every step of the way. Thank you!!!
Professional, caring and compassionate! With a patient focus!

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly & Personable Service

I have been really impressed with the service received by OHG. All the staff I have had contact with have been really friendly and approachable, making me feel at ease throughout. Thank you.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The staff at Optimise are all wonderful: patient, kind, friendly, and they couldn't do enough for me. Unfortunately my experience was ultimately a little disappointing, but this was only because I didn't respond to the treatment as I'd hoped. I would heartily recommend using Optimise for any treatment you need.

July 31, 2022
Unprompted review
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Rated 5 out of 5 stars

TMS Treatment

I received TMS treatment through Optimise Health Group at Ghosh Medical Centre, Rodney Street, Liverpool.
I decided to take up TMS after suffering from alcoholism, depression and an eating disorder. I was very anxious to start with as I didn’t know what to expect but the staff- especially Viola made me feel completely at ease.
20 sessions on and I have now completed my treatment and I feel like a different person! I can’t believe this actually worked! I would 100% recommended Optimise and in particular the TMS treatment.
Thank you to everyone who helped me the past few weeks.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent care and treatment

I was treated with TMS at the Warrington clinic for severe anxiety, depression and OCD. The team were very supportive, dedicated and kind throughout from the receptionists to Dr Nazir. Would highly recommend to anybody suffering with mental health problems. I feel 100% better after TMS and feel like I am now in charge of my life.

June 10, 2022
Unprompted review

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