The excellent customer service of Paige one of the employees. She took her time to explain everything we were inquiring about optimum pay group. And asked her senior colleague on things that she was n... See more
Company replied
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See what reviewers are saying
Optimum Pay Group is the chosen payroll provider for my Agency. As a contractor from day one I have found them to be extremely professional. A big shout out though to Lauren Thompson who is an asset... See more
Company replied
Always a pain in the ass dealing with agencies to make sure you get paid. Unfortunately, now you gotta jump through hoops for a good wage. However, signing up to this external payment agency was very... See more
Company replied
I got great help from Jacqui who went above and beyond her role in helping me get registered and explaining things. It was not what she did solely but the way she did it, super friendly, clear infor... See more
Company replied
Company details
Written by the company
Offering tax efficient services to all clients who are looking for an honest, transparent payroll option for their temporary workers. With there being a huge need in market for temporary workers, there is no better time to jump in with both feet into the world of contracting. We have qualified, dedicated staff who have a total of 18 years of knowledge working with contractors. So, you will be dealing with driven, helpful and adaptable staff to ensure contractors needs are met. Taking all the paperwork load away from them so they can enjoy their contracting venture and having a peace of mind that we work honestly and with full transparency. Not only do we put our contractors first but always have time to work parallel with Recruitment agencies giving them too great customer care as we understand, a happy contractor equals a happy recruiter meaning a happy us! We give you back your time to do what you do best and trust in us to take care in legal, accounting and payroll side of things.
Contact info
Gawsworth House, Westmere Drive, CW1 6XB, Crewe, United Kingdom
- 0203 962 4212
- marketing@optimumpaygroup.com
- optimumpaygroup.com
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Best in relating with client
Well, I worked with optimum pay group before and the way they relate with me is okay. And back now for them to have my data its something that amazed me, talked politely and always ready to resolve issues.
February 15, 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Adedeji,
Thank you for taking the time to leave us a review and for your kind feedback, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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Precise and helpful information was…
Precise and helpful information was provided and to access support.
February 15, 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Chilufya,
Thank you for taking the time to leave us a review and for your kind feedback, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Amazing support !
February 15, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Grace,
Thank you for taking the time to leave us a review and for your kind feedback, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Paige gave me a call and helped me…
Paige gave me a call and helped me register she was very helpful and polite
February 14, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Peter,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Yasmin very helpful
February 14, 2023
Unprompted review
Reply from Optimum Pay
Good Morning TPG,
Thank you for taking the time to leave us a review and for your kind feedback about Yasmin, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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Paige made the process smooth and…
Paige made the process smooth and effortlessly easy for me and took her time to explain each detail for me
February 13, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Chinenye,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Reply from Optimum Pay
Good Morning Folalu,
Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Thank you Saskia …
Saskia was really helpful in addressing any concerns and making sure I was getting a very good service
Thanks Saskia
February 12, 2023
Unprompted review
Reply from Optimum Pay
Good Morning John,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Very interesting
Very interesting
Lauren Thompson is very active by quickly responding to our assistance
February 10, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Clifort,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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Excellent Customer Service
I called Optimum Pay regarding my timesheet, final pay and pension contribution-- Lauren Thompson picked the phone, she's been thorough and helpful, I have all the answers I need and managed to get everything in order. I appreciate her patience answering every details and have supported me every step of the way. Thanks Lauren! I hope everyone who answers the phone got the same attitude and enthusiasm in the things that they do!
February 10, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Sonia,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Efficient, reliable, quick
Just started as a contractor, and Optimum have made this easy. Leigh-Ann and Saskia are especially helpful.
February 1, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Roger,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Thank you Saskia!
Saskia really helped me when I started my new job a couple of weeks ago; I received a phone call from her and in that call she covered every angle, was very informative and overall very reassuring in regards to every aspect of the payments process etc. She put my mind at ease! Thank you Saskia!
January 30, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Abigail,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Lauren was very helpful and answered my…
Lauren was very helpful and answered my questions and advised me well and offered more advice if I needed it
February 8, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Derrick,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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Yes the company is great and they’re…
Yes the company is great and they’re awesome!!!
Saskia Is amazing and always follow up
February 9, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Afalade,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Eficient and helpful.
For a missing information i was called and helped to solve that. Thank you!
February 9, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Cristina,
Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
She's patient and helpful
February 9, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Ewere,
Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Very friendly staff (Lauren) everything…
Very friendly staff (Lauren) everything is explained very well!
February 6, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Bodo,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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Everything want OK to me the way she…speak to me positively l can recommend her thank you.
Everything want OK to me the way she speaks to me positively she's great. I recommend her.
February 8, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Joseph,
Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Fast service
Fast service.
Thanks, Lauren Thompson for your quick service. I appreciate it.
February 7, 2023
Unprompted review
Reply from Optimum Pay
Good Morning Araba,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Reply from Optimum Pay
Good Morning Cristea,
Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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