Company had great reviews, and I have severe sacrolliac issues. I was encouraged to try this particular belt. I decided to do it because I'm quite desperate. I have hope that it will help me.
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See what reviewers are saying
The professional discounts are legit as I compared them to Amazon's pricing, from their OPTP shop. Also, the website was easy to navigate. I appreciate there are short video demos provided on the plat... See more
Waited two business days for a quote to confirm shipping costs. Called to check on progress - nothing. The rep kept telling me how wrong I was in my understanding, cutting me off. Finally I asked her... See more
This order took a very long time to ship. Placed on 4/6/17. Called on 4/7/17 to have it shipped via Priority Mail. On 4/10/17 received an email asking me to choose shipping method and another email... See more
Company details
Information provided by various external sources
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
Contact info
3800 Annapolis Lane N, Suite 165, 55447, Minneapolis, United States
- 800-367-7393
- optp.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I waiting 2 days for coast of shipping…
I waiting 2 days for coast of shipping with out any answer
I have done business with OPTP before…
I have done business with OPTP before and have been very satisfied with ordering and the products I have received. I would highly recommend this company to anyone needing therapy products.
210 euro +60 shipping in Usa+ 60 …
210 euro +60 shipping in Usa+ 60 shipping in Italy=.330 euro
Disappoint very expensive!

Reply from OPTP
Been nearly 3 weeks since I ordered.
Been nearly 3 weeks since I ordered and no product or any word as to when I may receive it. Also, a handling charge added to the order, who does a handling charge anymore separate from the shipping?
ordering a headpiece
I cannot answer correctly as I am waiting for my order to get finished.
Really easy to shop once I found the…
Really easy to shop once I found the "product" section. Initially I couldn't readily see where to click to find products so I tried the search bar and found them that way.

Reply from OPTP
Great site
Great site! I was looking for a McKenzie Lumbar Roll and found it easily and it was exactly what I needed. Ordering took minutes and I'm well on my way to more comfortable sitting. Everything on the site was easy to understand and my order was completed very quickly and in a timely manner!
I had a very difficult time signing in…
I had a very difficult time signing in with new passwords (yes, more than one!) I just can't seem to get it to work. Please simplify this process. . . I have no idea which password I'll use the next time I sign in. Otherwise, once signed in, navigating is easy.
This is ridiculous having to wait for…
This is ridiculous having to wait for shipping costs overnight for such lightweight items. I order $300k worth of goods per annum online and you are the first to keep a customer waiting for a quote first for an overnight shipment. I am out for the rest of the day and won't be able to reply or deal with this and I urgently need these straps for my health and to tie in on my phsysio treatments after being in a car accident. One is for my partner also.
Im shocked that your online system cannot handle such things. You are the only one....
Too bad you can't have UPS rates…
Too bad you can't have UPS rates available - I would have given you 5 Stars...
Why am I limited to only reading my…
Why am I limited to only reading my purchase on ONE device!? That is ridiculous! I've never had this issue when purchasing a text of any kind and wish I would have known that prior to making the purchase! Definitely WILL NOT be buying from here again.
After my order I received a message…
After my order I received a message that my shipping costs were being calculated and I never heard anything after that. Very disappointing!
Ordered clinic supply on 3/28/18…
Ordered clinic supply on 3/28/18 received email from OPTP on 3/29 acknowledging order but never shipped my order, 4/4/18 I called to check status, stated they did not ship because shipping address and CC billing address was different. OPTP had my email, phone number but never bothered to inform me about status of my order, on 4/4/18 places order again, was delivered on 4/12/18 no apology nothing. Will never do business with them
The web site was very easy to navigate
The web site was very easy to navigate. I was pleased to get the professional discount for the McKenzie lumbar support roll for myself as the one I have is so very worn and tattered!!
Customer Service is poor
I have not gotten any updates on my order. I ordered 4 days ago and haven’t received anything. So far, I’m not impressed.
The ordering process was pretty …
The ordering process was pretty straight forward. My only negative comment is I feel shipping and handling was excessive.
Sara Meeks PT, MS, GCS KYT
Website informative and very easy to navigate. I highly recommend the EZ Posture Pillow, worth every penny!
I received my shipment but was very …
I received my shipment but was very disappointed that my package was open when it was dropped off.
item charge but never delivered.
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