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1.2

Bad

TrustScore 1 out of 5

404 reviews

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1.2

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(404)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

Totally helpless

I spent over 30 minutes with the help line, being transfered from service to service, and each single operator has been ultimately helpless.
Orange was supposed to come today to replace my modem. I had called twice to confirm the appointment, and both times, I was told everything was ok. I am told today there is no contract nor appointment.

June 10, 2026
Unprompted review
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Rated 1 out of 5 stars

worst customer service ever

worst customer service ever. 30 mins waiting time to pay a bill of 50 euros, can t pay online, I had to call from abroad and it costed me 50 euros just for the call

March 24, 2025
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Rated 1 out of 5 stars

Dont buy from third party

got contract with these few years back.sold to me by third party. orange didn't accept the fact of promises of buy out old contract so was left to pick up the bill. I ended the contract n they sent debt collectors for £45.00 owing which the debt collection company say its over £800.00!

July 18, 2012
Unprompted review
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Rated 5 out of 5 stars

Excellent !!

I would recommend orange business to anyone!
The service is exceptional and the phone lines are open 24/7 even on bank holidays!The service providers are extremley friendly and helpful!

January 19, 2012
Unprompted review
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