I started working with OG since January 2024, my initial contact was with Elliott, because of he’s patience and lovely demeanour; I tend to ask for him specifically and he’s a diamond, truly. I’m not... See more
Company replied
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See what reviewers are saying
Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the... See more
Company replied
I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show... See more
Company replied
Friendly and informative, very easy to talk to, felt I could ask questions and that Elliot definitely wanted to be sure I was comfortable and understood the process and benefits of the company. Plus... See more
Company replied
Company details
Written by the company
Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
Contact info
Buckingham Street 11, HP20 2LA, Aylesbury, United Kingdom
- 01296 468 483
- info@orangegenie.com
- orangegenie.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hayley helped me resolve a timesheet…
Hayley helped me resolve a timesheet issue
February 9, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
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Payroll Service
Hayley, asked the right correction and quickly solved the delay in my payroll processing. Good communication and swift action.
February 8, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Was really friendly really helpful and…
Was really friendly really helpful and went out of his way to contact me when he dident have to would highly recommend
February 9, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Brilliant very helpful and great…
Brilliant very helpful and great service.
February 8, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Hayley was very helpful and prompt once…
Hayley was very helpful and prompt once I’d managed to articulate my request.
February 7, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
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Very happy with Orange Genie so far
After Kevin left Orange Genie I was re-assigned to new accountant Summon, who so far has been great. Friendly, helpful, and always available when needed. No complaints at all with the service so far.
February 7, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Summon.
The Orange Genie Team
Prompt and friendly
February 5, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Extremely helpful ans professional service
Quick. Easy customer service. Johnny answered and resolve all my questions. Very friendly!
February 5, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Orange Genie - Amazing Accountancy
Can't fault the Orange Genie team. Always a prompt, efficient service. Adam, Olivia, Hajra and Alfie have been great, thanks for your help :)
February 5, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to the team.
The Orange Genie Team
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Wonderful and kind
Wonderful and kind.
Hayley was extremely helpful and kind. She was patient with all my questions and explained so well. I appreciate her follow up in an email of everything that way discuss telephonically. Thank u :)
February 5, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Contacted Orange Genie
Jonny was very helpful & emailed me the payslip I was looking for. Would recommend him
January 17, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Recent call review
I had a great experience with the call from Marcus. He explained everything calmly and patiently, making it a pleasant and clear conversation. I appreciate his thorough communication
February 2, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Orange genie - Marcus
Marcus took the time to provide the information that I was seeking. He was very helpful and explained details clearly.
February 1, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
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Johnny Patel was really helpful and…
Johnny Patel was really helpful and clear. He helped me navigate my way through the website so that I could access my payslip. Furthermore, he helped me understand my payslip in detail. I’m very happy with the service I received and highly recommend! Thank you!
February 1, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
I had a good talk with Marcus today
I had a good talk with Marcus today, well detailed and he was welcoming as well. I look forward to having the best experience with Orange Genie, now and in the Future.
January 31, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Sophia went out of her way to help me…
Sophia went out of her way to help me exactly in the way I needed it. She was so professional & had a lovely spirit about her! She clearly is a very talented lady
January 31, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.
The Orange Genie Team
Great help from Hayley
I had an enquiry and Hayley answered very quickly and with a very good explanation and excellent customer service.
January 31, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
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Johnny was Extreemly helpful and sent…
Johnny was Extreemly helpful and sent over what i requested very fast.
January 31, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Reassuring service
I feel reassured to have Sophia Tester as my advisor as using an umbrella company can be minefield. Sophia seemed knowledgeable, approachable and efficient, but not patronising, and it also helps that she is a clear and articulate communicator. Hope it will continue this way.
January 31, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.
The Orange Genie Team
Marcus went above and beyond to resolve…
Marcus went above and beyond to resolve my query. This even on the last day before the end of the tax year! I was impressed by Marcus' knowledge and expertise and determination to help me out. Thanks Marcus!
January 30, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
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