I started working with OG since January 2024, my initial contact was with Elliott, because of he’s patience and lovely demeanour; I tend to ask for him specifically and he’s a diamond, truly. I’m not... See more
Company replied
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Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the... See more
Company replied
I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show... See more
Company replied
Friendly and informative, very easy to talk to, felt I could ask questions and that Elliot definitely wanted to be sure I was comfortable and understood the process and benefits of the company. Plus... See more
Company replied
Company details
Written by the company
Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
Contact info
Buckingham Street 11, HP20 2LA, Aylesbury, United Kingdom
- 01296 468 483
- info@orangegenie.com
- orangegenie.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Closing company process
Great service from Preet during the closing of company procedure, kept me updated all the way through, and made process easier with clear instructions and advice
March 28, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Preet.
The Orange Genie Team
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Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Questions
Listened to all my questions and answered them thoroughly. Was very helpful and polite on the phone.
March 28, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Many thanks Marcus
Many thanks Marcus for your help today in clarifying things. I really appreciated the time taken to assist with my enquiry.
Kind regards,
Mrs Gray
March 27, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
The excellent Marcus from Orange Genie
March 27, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
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Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Orange Genie's Contractor Relationship…
Orange Genie's Contractor Relationship Manager, Jonny Patel stayed very calm with me, as I was frustrated about my holiday pay deadline.
He was informative, helpful and professional.
He then emailed me to confirm what he'd said on the telephone, just to reassure me.
Thank you...
March 27, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Polite professional
Quick response, very polite and professional.
My querie was sorted in minutes 😊
March 27, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Thank you Mr Marcus for great information!!
Today I had meeting with Mr Marcus, he informed me all about my wages and taxes and gross income. It was nice to talk him, and very useful information he provided me. Thank you and excellent service!!
March 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
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Alfie was very efficient and helpful
Alfie was very efficient and helpful
March 25, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Alfie.
The Orange Genie Team
Johnny was amazing.Thank you for your…
Johnny was amazing.Thank you for your help .
March 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
The company are very helpful and…
The company are very helpful and someone called Jonny was very polite and helpful.
March 25, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Marcus explained everything in detailed…
Marcus explained everything in detailed manner regarding the pay scale calculation. He was very much cooperative and helpful.
March 25, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
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Jonny has provided an excellent service…
Jonny has provided an excellent service by keeping me updated at all stages throughout my latest contact setup.
March 8, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
Contractual details
The person i spoke to- Sophia- was lovely and explained everything clearly. She also got back to me promptly.
March 25, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.
The Orange Genie Team
I’ve always received a very…
I’ve always received a very professional and friendly service from Orange Genie in the past 2+ years since the company has been handling my timesheets. Thank you Jonny Patel for your recent support in dealing with my jury duty loss of earnings claim so quickly and efficiently.
March 22, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
They are always there at every moment…
They are always there at every moment I contact them,and very helpful
March 21, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
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Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Continued excellence
Continued excellence, especially from Olivia and Alfie.
March 22, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Olivia and Alfie.
The Orange Genie Team
Contract Update Query
There was a clear explanation of the query I had raised. However, there was no reason why that information couldn't have been provided in the initial email re changes to the contract (which I appreciate didn't come from Hayley)
March 21, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
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