The trip was well planned by Orbis and went smoothly with no problems. The lodging that was chosen were small and well run with very friendly staff and proprietors. Luggage transfers and taxi pickups... See more
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Accommodations, breakfast and luggage transfer was top notch!!!! I will 100% use Orbis ways again. There are some details I would have shared before the trip, like to make sure your walking shoes a... See more
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It was easy to book through ORBIS. Everything worked out well … the accommodation, the taxi rides, the transport of baggage. Staff answered all questions relatively quickly and were polite and respect... See more
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A well guided long walk, great service, including luggage transport. We loved the Scottisch Borders because of it's beautiful nature and kind people. The pilgrimage nature of the walk was a great appe... See more
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Company details
About Orbis Ways
Written by the company
Orbis Ways - World Leader in Walking Holidays
Orbis Ways is the global leader in walking holidays around the world. All our walking holidays include accommodation in charming hotels, luggage transfers between stages, and 24-hour telephone support service. With Orbis Ways, you have 100% satisfaction guaranteed as we have a team of experts in hiking trips.
Our offerings go beyond the ordinary, providing you with accommodation in enchanting hotels that blend comfort with the local charm, ensuring your nights are as splendid as your days. We understand the importance of seamless experiences, which is why we manage all luggage transfers between stages, letting you focus solely on the joy of walking. Moreover, our dedicated 24-hour telephone support service is always at your fingertips, ensuring peace of mind from start to finish.
Choosing Orbis Ways means opting for 100% satisfaction. Our team, composed of seasoned walkig holidays experts, is passionate about creating journeys that inspire and rejuvenate. Whether you're a seasoned hiker or embarking on your first walking adventure, we tailor every trip to meet your desires, fitness levels, and dreams.
Ready to embark on the journey of a lifetime? Request a free quotation today through our website or by sending an email to info@orbisways.com. Let us show you the world as you've never seen it before, with the assurance of Orbis Ways' quality, care, and expertise guiding you every step of the way.
For more information and to start planning your next hiking adventure, visit our website: Orbis Ways.
100% Satisfaction Guarantee
Written by the company
- Orbis Ways stands out as the premier global travel agency for walking holidays
- Expertise and Passion: Our team is composed of seasoned professionals and passionate adventurers who have firsthand experience on the trails. This deep understanding and love for hiking ensure that every trip is expertly crafted, offering routes that are both challenging and rewarding.
Seamless Experience
100% Satisfaction Guarantee
Our commitment to excellence is reflected in our satisfaction guarantee. We are dedicated to providing an outstanding service that meets your expectations, ensuring that your hiking vacation is nothing short of spectacular.
Contact info
Calle Julián Camarillo 29, D2 - 4D, 28037, Madrid, Spain
- +34910606493
- info@orbisways.com
- orbisways.com
4.4
Excellent
518 reviews
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Replied to 100% of negative reviews
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Solo camino Sarria to Santiago
Loved my solo camino Sarria to Santiago organised by Orbis.
All the lovely accommodation and luggage transfer. I had extra night and Orbis changed my route to accommodate my needs and washes.
I couldn't be happier.
Only needed to organise my own way to Sarria. Would be easier if Orbis organise the transfer as well,but I managed.
Thanks for the great experience.
Buen Camino.
October 5, 2025
Reply from Orbis Ways
Muchas gracias por su amable y detallada valoración.
Nos alegra saber que su experiencia ha sido positiva y que tanto la organización como los alojamientos y el transporte de equipaje han funcionado correctamente durante todo el viaje. Nuestro objetivo es siempre ofrecer una experiencia fluida y sin estrés.
Apreciamos también su comprensión sobre la naturaleza de los alojamientos en rutas de senderismo, donde pueden variar en función de la disponibilidad y la ubicación, aunque siempre buscamos opciones adecuadas y confortables.
Gracias nuevamente por su confianza.
Well organised walking holiday.
Well organised walking holiday.
Baggage transfer seamless.
October 23, 2025
Reply from Orbis Ways
Thank you very much for your kind and detailed feedback.
We are very pleased to hear that your trip was well organised and that both the accommodation and luggage transfers worked smoothly throughout your journey. Ensuring a stress-free experience is at the heart of what we do, and it is wonderful to know this was reflected in your trip.
We also appreciate your understanding regarding the nature of accommodation selection on walking holidays, where options can vary depending on each location and availability. We always strive to choose properties that are both comfortable and well suited to the route.
It is very rewarding for our team to receive such positive comments about your experience.
Thank you once again for your trust in Orbis Ways. We would be delighted to help you plan your next journey.
Warm regards,
The Orbis Ways Team
Trip of a Lifetime
The advice we received for the trip was very helpful for our preparations on the Camino. Our lodging was great, and luggage transfer went without a hitch. This was the trip of a lifetime, starting in Sarria
and ending at Santiago de Compostela. I want to do the walk again. Thank you Orbis Ways!
Esta Wiederanders
October 7, 2025
Reply from Orbis Ways
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen.
Es freut uns sehr zu hören, dass Ihre Reise reibungslos verlaufen ist und sowohl die Unterkünfte als auch die Transfers Ihren Erwartungen entsprochen haben. Für unser Team ist es besonders wichtig, dass die gesamte Logistik gut organisiert ist, damit unsere Reisenden ihre Reise sorgenfrei genießen können.
Wir danken Ihnen auch für Ihr Verständnis hinsichtlich der unterschiedlichen Unterkunftsstandards entlang der Route.
Vielen Dank für Ihr Vertrauen in Orbis Ways.
Orbis customer service threatened me with arrest and banning from the EU for complaining about their accomodation.
Orbis customer service threatened me with arrest upon entering the EU and threatened to contact my place of employment to discredit me. Yes you read that correct ! Threatened with arrest and publicly discrediting me at my place of work by Carmen in customer service because I made a complaint about the poor quality of accommodation we received compared to the "charming hotels and country cottages" we were promised on their website. I haven't even spoke to her about our concern. They went straight to arrest and public character assassination following a complaint . See the attached screenshot to this post.
We were so disappointed by the quality of several hotels that we placed a complaint with VISA who placed a dispute against payment for part of the fee charged by Orbis for not providing us with the service and accommodation sold to us.
Instead of waiting to speak to us or exchange emails about the details of the actual concern and its validity they went straight to threats and intimidation. What kind of company would do this ? Not a good one in my opinion.
I know what you are thinking. I must have done something wrong, offended someone or used verbal threats myself. No! None of it. VISA and our local police service were stunned by Orbis's threats of legal action , immediate arrest and banning from the EU because I made a complaint and disputed a quality of service I never received.
They substituted hotels on our stay as the hotels shown on their website were not available. Fair enough. They said they may have to substitute. But to substitute with such low quality alternatives was bad enough but to describe some of these hell holes as "charming hotels and country cottages " is outrageous. Even if the hotel substituted had a similar rating it doesn't make it a charming hotel or country cottage. A hotel on a four lane highway next to a gas station, a hostel with a bath that's never been cleaned ( see picture attached), a hotel in a downtown shopping area across from major retailers with non stop noise until midnight. Yes some of the hotels were very good but many of the others were terrible and not as advertised by Orbis.
So we complained to VISA upon on our return home after complaining to Orbis on their 24/7 customer service while on our trip and receiving a far from an adequate response. They told us we should have checked the hotels before we left.
What ?! They are the travel agent. Its not my job to review hotels online and their location. If I wanted to do that I would have gone on the internet and booked it all myself, which after returning I highly recommend. Orbis charged approximately $380 dollars a day when the hotels it turns out cost approximately $130 per day on average. That's a massive mark up for a service that isn't provided and to top it off when you complain they threaten you with public humiliation at your place of work and banning you from the EU and arrest.
How does their complaint service work? They leave a message accusing you of fraud without a return contact number at 5 am on a Sunday morning which I assume they do knowing you wont answer . Upon waking and hearing this shocking message we phoned the number back but no one answered. We then emailed Orbis back with our contact information, asking to talk to them .because we found a similar threatening email.
Their response within 24 hours. The threat of professional embarrassment, arrest and banning from the EU. What kind of company does that?
Attached is a screenshot of part of the email from Carmen at Orbis threatening us. Please read it before you make a booking with this company. You have been warned.
October 11, 2025
Unprompted review
Reply from Orbis Ways
Thank you for your feedback.
Unfortunately, we have been unable to identify you in our booking system based on the information provided in this review. As a result, we cannot verify the reservation, the communications referenced, or the allegations described.
The claims made in this review are extremely serious. However, without being able to identify the booking and review the corresponding records, we are unable to confirm or comment on the accuracy of these statements.
We invite you to contact us directly with your booking reference so that we can properly investigate the matter.
Kind regards,
Orbis Ways Team
Thank you Orbis Ways!
Orbis Ways provided the services and guidance that made our first-time Camino pilgrimage an amazing experience. They were responsive to all questions while we were planning our trip. The accommodations they arranged were as promised and at good stopping points each day. Our baggage transfers went off without a hitch. Our bags were waiting for us at each one of our accommodations. Hosts at each location were cordial and helpful. I definitely recommend Orbis Ways.
October 13, 2025
Reply from Orbis Ways
Thank you very much for your kind review and for sharing your experience with us.
We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.
We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.
It is very rewarding for our team to receive such positive feedback.
Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Carmen was a great help
Carmen was a great help. Corresponded straight away when I asked any questions. Very seamless payment from overseas. A couple of rest days could have been included, especially in León. Luggage transfer was excellent.
October 12, 2025
Reply from Orbis Ways
Thank you very much for your kind and detailed feedback.
We are very pleased to hear that your trip was well organised and that both the accommodation and luggage transfers worked smoothly throughout your journey. Ensuring a stress-free experience is at the heart of what we do, and it is wonderful to know this was reflected in your trip.
We also appreciate your understanding regarding the nature of accommodation selection on walking holidays, where options can vary depending on each location and availability. We always strive to choose properties that are both comfortable and well suited to the route.
It is very rewarding for our team to receive such positive comments about your experience.
Thank you once again for your trust in Orbis Ways. We would be delighted to help you plan your next journey.
Warm regards,
The Orbis Ways Team
Never had a problem with my luggage
Never had a problem with my luggage, it was always at my hotel . The breakfast was great . The hotel were clean. Never had a problem locating the hotels . Everything work like clock work .
October 7, 2025
Reply from Orbis Ways
Thank you very much for your kind and detailed feedback.
We are very pleased to hear that your trip was well organised and that both the accommodation and luggage transfers worked smoothly throughout your journey. Ensuring a stress-free experience is at the heart of what we do, and it is wonderful to know this was reflected in your trip.
We also appreciate your understanding regarding the nature of accommodation selection on walking holidays, where options can vary depending on each location and availability. We always strive to choose properties that are both comfortable and well suited to the route.
It is very rewarding for our team to receive such positive comments about your experience.
Thank you once again for your trust in Orbis Ways. We would be delighted to help you plan your next journey.
Warm regards,
The Orbis Ways Team
Wonderful Camino Portuguese self-guided…
Wonderful Camino Portuguese self-guided tour. Hotels were excellent, luggage transfer flawless. Great communication ahead of time with itinerary, hotel details, and Camino directions. Yes, it might be cheaper to book it all yourself, but it was worth it to not have that stress. Would definitely use Orbis Ways again.
October 7, 2025
Reply from Orbis Ways
Thank you very much for your kind and detailed feedback.
We are very pleased to hear that your trip was well organised and that both the accommodation and luggage transfers worked smoothly throughout your journey. Ensuring a stress-free experience is at the heart of what we do, and it is wonderful to know this was reflected in your trip.
We also appreciate your understanding regarding the nature of accommodation selection on walking holidays, where options can vary depending on each location and availability. We always strive to choose properties that are both comfortable and well suited to the route.
It is very rewarding for our team to receive such positive comments about your experience.
Thank you once again for your trust in Orbis Ways. We would be delighted to help you plan your next journey.
Warm regards,
The Orbis Ways Team
Trip to Camino de Santiago Spain
I used Orbis to plan a walk of the Camino Santiago in Spain. Orbis provided clear and timely communication on itinerary and accurate quotations. Orbis answered my questions. Orbis provided details of travel insurance. All the documents I needed for my trip were provided. Good description of what I would see on my trip. All accommodations were economical, extremely clean and had helpful hands-on proprietors.
October 6, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Everything was made easy
Everything was made easy, they handled everything so I had no stress and knowing they were a phone call away made it reassuring.
Excellent
October 4, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Orbis Ways Camino Experience
Have booked 4 times with this company and never been disappointed .Level of service has been excellent from getting quote to choice of accommodation
September 26, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Gretchen was Terrific
Gretchen was terrific to work with to plan out our trip. Some of the places we stayed were delightful with charm, and some more normal to expectations. It got to be an adventure to see where we would stay next. Our bags were always there waiting on us. Orbis helped made our first Camino a Bien Camino.
August 18, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
St. Cuthberts Way > so beautiful!
A well guided long walk, great service, including luggage transport. We loved the Scottisch Borders because of it's beautiful nature and kind people. The pilgrimage nature of the walk was a great appeal aswell. Also good to know is that the distance of the daily walks was a bit underestemated on serveral days, but don't let it discourage you, or you will miss out.
August 21, 2025
Reply from Orbis Ways
Thank you very much for your kind review and for sharing your experience with us.
We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.
We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.
It is very rewarding for our team to receive such positive feedback.
Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.
Warm regards,
The Orbis Ways Team 😊🥾🌍
A great experience on the Fishermans Walk
The accommodation and pickup services were excellent. The reading materials and instructions were extremely helpful. However they did not convey how sandy the cliff tops were. Foreign walkers were prepared for this by wearing sand gaiters. This could be included in the literature.
September 20, 2025
Reply from Orbis Ways
Thank you very much for your kind review and for sharing your experience with us.
We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.
We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.
It is very rewarding for our team to receive such positive feedback.
Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.
Warm regards,
The Orbis Ways Team 😊🥾🌍
A brilliant experience ..from start to finish
A brilliant experience ..from initial booking to completing the Camino Ingles .
Great choice of hotels and luggage transfer perfect.
September 27, 2025
Reply from Orbis Ways
Thank you very much for your kind review and for sharing your experience with us.
We are delighted to hear that your journey went smoothly and that the accommodation and luggage transfers met your expectations. Our aim is always to ensure that all logistics are well organised so that our travellers can fully enjoy their experience.
We also appreciate your understanding regarding the variability of accommodation along walking routes, which is something inherent to the nature of these journeys. We always carefully select options that provide comfort and good location wherever possible.
It is very rewarding for our team to receive such positive feedback.
Thank you once again for your trust in Orbis Ways. We would be very pleased to assist you with your next adventure.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Excellent service
Excellent service. Hotels were all good and baggage transfer was seamless. Our trip was tailored to our needs for the time we had available. Communication with Sofia from the start of our planning was friendly and professional. Highly recommend
September 25, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
it was great
September 17, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
They did what they said they would the…
They did what they said they would the hotels were clean, and the luggage moved on time and available when we arrived
The information was helpful for our planning - it could not have gone better
September 23, 2025
Reply from Orbis Ways
Thank you very much for taking the time to share your thoughtful review.
We are delighted to hear that everything went smoothly during your trip and that the accommodations and transfers met your expectations. It is always our priority to ensure that all logistical arrangements are handled efficiently so that our travellers can fully enjoy their experience without any concerns.
We also appreciate your understanding that accommodation standards can vary depending on the location. Along walking routes, properties naturally differ, but we always aim to carefully select comfortable and well-positioned options that reflect the character of each stage.
Your kind words and positive feedback mean a great deal to our team, and we are very pleased that your overall experience was enjoyable.
Thank you again for choosing Orbis Ways. We hope to have the pleasure of assisting you with another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Communication with Jorge was on point
Communication with Jorge was on point
I was very pleased with everything
From luggage transfer to the hotels we stayed at.
September 22, 2025
Reply from Orbis Ways
Thank you very much for sharing your experience with us.
We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.
We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.
Your positive feedback is greatly appreciated and very encouraging for our entire team.
Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
Excellent experience
Excellent experience. Well done Orbis Ways. Hotels, transfers, the walk everything was perfect.
September 21, 2025
Reply from Orbis Ways
Thank you very much for sharing your experience with us.
We are delighted to know that your trip went smoothly and that the accommodation and transfer arrangements met your expectations. Our team works hard to ensure that every detail is carefully organised so that our travellers can focus entirely on enjoying their journey.
We also appreciate your understanding that accommodation standards can naturally vary depending on the region and availability. Nevertheless, we always aim to provide comfortable, clean and well-located options throughout the itinerary.
Your positive feedback is greatly appreciated and very encouraging for our entire team.
Thank you again for choosing Orbis Ways. We hope to welcome you on another adventure in the future.
Warm regards,
The Orbis Ways Team 😊🥾🌍
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