OrcaTorch Reviews 182

My wife bought me this torch last February. It's been a good torch but unfortunately last month the nut fell out of the harness and caused the torch to fall off and was lost. I have contacted Orca to complain but this far am being given excuse after excuse that essentially it is not their problem problem. I've even sent them pictures and the original invoice. I'm not sure if something's getting lost in translation but customer service is appalling as to be honest, is the torch.

Great communication post sale. Great products.

Good customer service, quick to respond. The order was filled quickly and shipped directly from China arrived here in less than two weeks. I will absolutely ordered direct from this company in the future.

I ordered and received a torch. It doesn't work (just a weak light at all button positions). I sent 2 requests to Orcatorch to ask about this but no response. Is anyone home?

The torch is great! Same as the others I have bought from Orcatorch!

Works well with my uw setup. Good light provided, easy to use.

Good service. Perfect Light.

Great shipping speed with an awesome product. Torch is incredibly bright and set up is sturdy.

Great costumer service! Trustworthy and reliable

Working with this company was a pleasure. There product is amazing and is hardy.

Best dive torches on the market. I was doing some night diving with manta rays in Kona, Hawaii and they lit up the underwater theatre - it was magical.

Love these lights so much I ended up purchasing 4. I really like the lights with
the built in laser pointer and highly recommend them.

Great torch, delivery was good considering where it came from. Only done 1 open water dive with it but luminance was good battery life was sufficient for 2 dives with intermittent usage and the fish love the green laser :) Will definitely use again I was a bit sceptical not knowing much about the business but they have met and exceeded all expectations.

Was given a ZD710 for my birthday & very disappointed!! This was to replace a similar but excellant Metalsub torch which I had for years, until it recently failed!
The Orca is very well made & robust which is the only reason it didn’t get a zero stars review.
The spot beam is a joke, unless you are right up against a wall or on the bottom then don’t expect it to pick anything out, I dive in relatively clear Atlantic waters (Canary Islands), heaven knows how bad it would be somewhere more murky!
Problem with dive kit is you don’t discover how good or bad it is until it’s been in the water so it’s not being returned just put in a drawer!

Great purchase, I think it's one of the best lights on the market in terms of quality-price ratio! The customer service was very efficient, and the shipping was super fast!

Good torch, bright and robust

Fast shipping, great value and very good light.

Awesome product, very average shipping service.

The torch will provide extra coverage for my previous single OrcaTorch setup. The beam is strong and the coverage good with the ability to select infrared and neon lights as well is perfect for diving both day and night.