Oribi Reviews 

28
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

Umm not really sure what to say here, Tried the 7 day free trial but the reality is this software is not worth the over $8,000.00 annual fee. They are clearly marketing to the big corps who don... See more

Company replied

Rated 1 out of 5 stars

Closed down with one month notice and is now refusing to send us the rest of our data.. Such a waste of time using their software.

Rated 5 out of 5 stars

Very easy to use platform with awesome features. Your imagination is the limit when creating funnels and setting up events. It tracks everything with just a few clicks set up but I chose it becaus... See more

Rated 5 out of 5 stars

Oribi is an invaluable tool that helps us track our clients' conversions, engagements and sales without having them put complex code on their website. We wouldn't be here without them. We have be... See more

Company details

  1. Business Development Service
  2. Software Company

Written by the company

Oribi Analytics helps marketers to get actionable insights, unleash the full power of their marketing activities, and make smarter decisions that drive results. With an extremely easy interface, a smart algorithm, and the right set of features, Oribi makes you fully independent of developers and analysts and serves as your independent source of truth to monitor, analyze, optimize, and share your marketing efforts.


Contact info

  • 1313 North Market street, Suite 5100, 19801, Wilmington, New Castle County, Delaware, United States

  • team@oribi.io
  • oribi.io

3.1

Average

TrustScore 3 out of 5

28 reviews

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3.1

All reviews

(28)

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Rated 1 out of 5 stars

After using them for a couple of years…

After using them for a couple of years they increased their price from $29 to $200 (for a website with less than 100 visitors a day). And they had the cheek to say this was a heavily discounted and competitive price.

The end.

April 6, 2022
Unprompted review
Rated 1 out of 5 stars

Very poor

I trialled this product after seeing it advertised on YouTube.

It seemed ok at first, although a bit disorganised at showing clear stats.

After my trial ended, I was shocked to find they charged almost 700$ a month.

There are plenty of other alternatives out there and I chose a much better one for 40$ a month. This is just as good, if not even better than Oribi.

Unless you a large business, I would highly recommend staying clear of Oribi.

November 10, 2021
Unprompted review
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Reply from Oribi

Hello! First off, we want to say thanks for leaving us feedback. Every response to our product is much appreciated as we continue to grow and improve.

We're disappointed to hear your experience with Oribi wasn't satisfactory. Our goal is for every trialing user to see the immense value that Oribi brings to thousands of other customers. While Oribi's price tag is higher than that of several other tools out there, our customers will be the first to tell you the investment is worth it. If you ever decide you're interested in learning more, we'd love to schedule a 1:1 call with you to find out more about your goals and what's important to you in an analytics tool. We wish you all the best with your conversion goals!

The Oribi Team

Rated 2 out of 5 stars

$8,000.00 better that Google Analytics - No.

Umm not really sure what to say here, Tried the 7 day free trial but the reality is this software is not worth the over $8,000.00 annual fee.

They are clearly marketing to the big corps who don't really mind the extortionate costs, certainly not anything a small - Medium business could look at.

Sure it is more visual and pretty than GA but at its core it does not really do much more.

Ultimately they lost me by being uninterested and cancelling the scheduled demo when I questioned the crazy price tag the GA offer for free.

October 11, 2021
Unprompted review
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Reply from Oribi

Hi there! First of all, thanks for taking the time to review Oribi—our customers are the heart of our business and all feedback is important to us.

We’re bummed to hear you weren’t satisfied with your Oribi experience. Oribi has helped thousands of customers dramatically improve their results, and although the price tag is higher than Google Analytics, our clients will tell you that Oribi has truly changed the game for them. If you’re still interested in learning more, we’d love to schedule a 1:1 call with you to find out more about your business goals and what you’re looking for in an analytics tool. Just let us know!

All the best,
The Oribi Team

Rated 5 out of 5 stars

Great platform, great support team

Very easy to use platform with awesome features. Your imagination is the limit when creating funnels and setting up events. It tracks everything with just a few clicks set up but I chose it because it's more transparent than Google Analytics and easier to use and understand, also for my clients.

The support team is always ready to help and answer really quickly. Special thanks to Guy who jumped on a call with me to try and figure out a tracking issue.

I'm yet to start using all the features and I'm sure I'll be pleasantly suprised every time I learn something new.

August 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Invaluable tool

Oribi is an invaluable tool that helps us track our clients' conversions, engagements and sales without having them put complex code on their website.

We wouldn't be here without them. We have been using it for a year and I definitely recommend it.

Guy and his team are also very kind and supportive.

July 26, 2021
Unprompted review
Rated 1 out of 5 stars

Oribi charged thousands in error

Oribi charged my business thousands of dollars in error during my holidays, which forced me to return home early and fix the problem. I had to prompt their Customer Service team for an apology. I would never use it again and I would never recommend it.

June 1, 2021
Unprompted review
Oribi logo

Reply from Oribi

Dear Tiani,
I'm Arik, Oribi's product marketing lead. Like you, I also like to enjoy my vacations, and if something interferes with that, I'm upset. Truth is, we made a mistake. An unintentional and honest one, but still, a mistake. Although you were refunded immediately, I can understand and relate to the frustration. I want to apologize on behalf of the entire team. We also learned from it, and made sure this won't happen to other customers.
Like us, you run your own business. I'm sure you don't want your business to be defined by an honest mistake. I'm happy to connect directly and find a way that will enable you to experience our product's value.
Please feel free to contact me directly - arik@oribi.io
Best wishes!
Arik

Rated 5 out of 5 stars

Best Self-Service and User-Friendly Analytics Tool

We run a niche job board and marketplace for the professional services sector. We discovered Oribi a while ago when they just started. It's the best self-service and user-friendly analytics tool we have ever seen. Zero complexity and zero coding needed. It basically speaks for itself and works 100% intuitively.

This is how it basically works:
- each click or page visit can be earmarked as an event
- you can also group events

On the basis of the earmarked events you can then get all sorts of insights you can think of:
- visitor flow from event A to event B
- main internal channels to event A
- main external channels to event A
- vistor flows from event A to B to C to D etc
- research aggregated / individual visitor journeys to events
- explore button clicks / page visits
- explore event correlations
- create your own funnels

All this can be done within a single domain, including sub-domains but also across multiple domains.

It's the most user-friendly analytics tool we have seen. Just create your events in seconds and then you can measure all the visitor flows you can imagine.

May 28, 2021
Unprompted review
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Rated 5 out of 5 stars

We use Oribi to print money!

We use Oribi to print money!
Why would you send traffic to a non-optimized site?Oribi allows us to accurately track the CR on each step of our in-site funnel. It shows us exactly where the drop offs happen; we just have to test changes on each page to get those conversion % go up. You do that and you make more $. You find better ROI on your adspend, so you spend more and make $$$.

May 20, 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM ORIBI

STAY AWAY FROM ORIBI - WARNING ISRAEL BASED COMPANY - ABSOLUTE DOG FOOD COMPANY AND SERVICE

And even if the above text is the pre-warning, the service is basically useless even if you are new to Analytics etc. It's overpriced and just a quick money grab.

STAY AWAY!

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

User friendly and good insights

I agree with some of the comments that the price of the Oribi leaves something to improve on. My hope is that the money continues to be invested into the product itself. The product itself is great. It is so much more user-friendly than, for example, Google Analytics (and don't get me started on GA4 because that is a horrible program for non-techies). We do all our reporting from Oribi and for non-techy marketing people it is very user friendly. I really like it.

April 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Pandemic proof?

When the pandemic hit, this was one of the pieces of software I didn't cut solely because of the customer service. Especially at a time when everything was falling apart, I knew I could always, always rely on them to be there when I needed them. When my site's traffic inevitably crashed, Oribi gave me tips for what to parts to maximize in really simple language that my exhausted brain could handle. Thank you!!!!!

April 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Quick response

Oribi customer support quickly replied to my inquiry and solved my problem within 24h. Quick and effective assistance.

October 20, 2020
Unprompted review

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