While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Orient Scents, we strive to provide our customers with the highest quality perfumes, crafted with the finest ingredients. Our dedication to quality doesn't stop at our products; we also provide exceptional customer service to ensure that every customer has an exceptional experience with our brand. Our services include a wide range of unique and exquisite fragrances, with something for everyone. We are committed to providing you with the best possible shopping experience, from start to finish.
United Kingdom
My return wasnt allowed because the Package was opened, even after i retoured it within 14 days of arrival which is my right to do. Scent smelled verry Bad. I took them a Month for the retoure Proccess and they kept my Money and the Product. I would not buy from them again.
Reply from Orient Scents
Good day Joseph,
We apologise this has happened. We use Royal Mail 2nd Class on our samples & can see your order was posted out on the 4th March 2024.
In order to rectify this, we will be happy to re-send you your samples.
We would be grateful if you could have contacted us to discuss this issue rather than leaving us a negative review.
We will post this sample off for you today.
Thank you for your patience & we apologise for any inconvenience caused.
Very nice scent, highly recommend midnight noir. The fragrance holds for a whole working day, making it a perfect daily wear, especially given the very reasonable price point.
Reply from Orient Scents
Thank you kindly for your review! We aim to have our perfumes last at least 24 hours, so we are glad you experienced it holding on the whole day.
excellent scents and fast delivery, highly recommended
Reply from Orient Scents
Thank you very much for your 5-star review! We appreciate your support and are thrilled to hear you had a positive experience.
One of the best collection of scents! The longevity and projection surprised me by how great it is. Will easily stay on your skin for 8+ hours which is great for the price. Would recommend the Citrus Oasis for it’s pleasant smell.
Reply from Orient Scents
Thank you very much for your 5-star review! We appreciate your support and are thrilled to hear you had a positive experience.
beautiful, high quality perfumes with a rich, long lasting aroma!!
Reply from Orient Scents
Thank you very much for your 5-star review! We appreciate your support and are thrilled to hear you had a positive experience.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
