originaldefense.com Reviews 

This company intentionally tacked on fees of over $400 for services I did not request over a period of years on a $52 purchase. Ironic that a security company chose to cheat a customer.

I got charged for a product called the eternal light and only one of them works, the next thing I know I’m being charged for an internet subscription that i didn’t even order. I cancelled and never got my money back. It’s a scam and scandalous company ! Cheap junk . !

I got this from an ad on YouTube but it's a scam. You get it free just pay s+h. Then a month later you get billed for an amount for a subscription you never signed up for. Thank GOD I took it in my own hands and cancelled my CC and called the offense detector myself and got my money back. NO WHERE IN THEIR POLICY DOES IT SAY WHO YOU SUBSCRIBED TO BUT IT'S SOME TV WEB AFFILIATE OF THEIRS PROMOTING THEIR COMPANY. JUST BEWARE PEOPLE THEY WILL CHARGE YOU MONTHLY.

i only order from you one time and i have not ordered anything else except the the small personal flashlites, you have charged me $19.97 this month . it showed up on my bank ststement. i do not appreciate what you have done and will be taking vcare of this first thing in the morning.. you can also reimbursed my funds. i did not sign up for a membership with you company,

signed mad in california city
brenda carter

It's a scam. You order a safety siren--and when you check out there is a box you have to uncheck, not once--but twice on two seperate screens or you automatically enroll yourself in a $19.99 recurring charge. There are thousands of complains with the Better Business Bureau make sure you tell your bank. This is click bait --they will try to bully you over the phone and tell you your bank won't reverse the charges but they absolutely will 100%. How sad, though, right? The only way for them to acquire customers is to trick people online when they buy a totally unrelated product.

Per the guidelines for reviewers, I believe I am writing this within your expectations.

I received illegal Spam emails from Original Defense. Per the US Can-Spam Act, it's illegal to send email marketing to individuals without permission. The fine issued per individual illegal email sent is over $43K per occurrence.

The law is clear; product marketers, even those using a third-party marketing agency, need to comply.

This company is purposely deceptive, which makes one ask questions about the authenticity and quality of its products.

I have a screen capture of the email address from the email message. If they were an honest company, in my opinion, they would not use a randomly generated email address for EVERY email sent, and it would be from their company. Instead, the company sends messages with a random address to avoid future emails, which prevents recipients from automatically forwarding spam to their junk email folder. I believe this speaks enough about their intent to be a legitimate sender and a business one can trust. Sales are more important than breaking the law.

They will ask that I use the unsubscribe tool; however, it's known in the industry that one's email address only becomes more valuable to these marketing agencies once confirmed using the tool. The marketing company might not send me an email regarding the unsubscribed product; however, they will sell my verified email address in multiples.

I am not asking for much.

Be a good company, respect individual customers' wishes and privacy, do not be deceptive, etc., and obey federal laws protecting consumers.

I am willing to provide samples to Trustpilot so that Trustpilot can verify this report.

I appreciate your consideration.