Origins NYC Reviews 83

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Shop all good. Made in USA, but quite expensive like 40 times more and was not aware of VAT and carrier taxes while sending/buying in EU. Your shop could notify about it (weird that Shopify does not h... See more

Rated 4 out of 5 stars

Ordered for pickup and couldn't make it so I sent my lady and they gave it to her no problem. The item is amazing and the price was the best . I've made several purchases from this place and always fe... See more

Rated 1 out of 5 stars

NYC store sold me a Fake Gallery Dept hoodie. Paid over $700 just for a fake that’s beyond me son🤦🏿‍♂️🤦🏿‍♂️ Never would’ve expected this especially since people talk so good about them. Never buyi... See more

Rated 5 out of 5 stars

Got my Loso Maxxx timbs here and they were shipped with no issues via UPS. Had to pay duties but that was expected prior to ordering

Company details

  1. Clothing Store

Written by the company

Origins NYC is a retail and consignment store specializing in ultra rare, limited edition luxury and streetwear items. Our dedicated team travel all corners of the US to source the newest sneaker releases that are often sold-out and unobtainable. Authenticated by experts Items are consigned with us by our trusted community of sellers, and all items are authenticated by our in-store experts. Unlike other aftermarket retailers, we guarantee that all our items are 100% genuine - any inauthentic items are either destroyed or exposed on our social media so you can legit-check your own wardrobe. Immaculate pre-owned Any pre-owned items are individually hand-chosen by our intake team, and items are either new or very gently worn. All pre-owned items are subject to our own in-house premium dry cleaning service.


Contact info

3.9

Great

TrustScore 4 out of 5

83 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad business

My 17 year old son went into the store at 326 canal street to purchase a pair of pants he was not informed that he could not return or exchange his item. After he purchased his pant the receipt said no return or exchange. I think they should let people know before they pay all of this money for clothing. Their should be signs all over the store to let customers know.

June 20, 2024
Unprompted review
Origins NYC logo

Reply from Origins NYC

Dear Davida,

Thank you for taking the time to share your feedback. We are sorry to hear about your son’s experience and any inconvenience it may have caused.

At Origins NYC, we specialize in luxury and collectible designer goods, and maintaining the pristine quality and value of our products is paramount. Due to the unique nature of our inventory, we have a strict no-return policy that is clearly communicated throughout our store. We have multiple signs displayed in various sections, and the policy is also printed on every receipt to ensure that all customers are fully aware before making a purchase.

We understand that this can be a significant policy, but it is necessary to protect the integrity and value of the high-fashion brands we offer. As you mentioned, the receipt your son received did indicate the no-return/exchange policy, which is in place to prevent any depreciation of our luxury items through potential use.

We do take back items if they are defective, as customer satisfaction and product quality are important to us. However, in cases where the product is not defective and has simply resulted in buyer’s remorse, we adhere to our established policy to ensure fairness and consistency for all customers.

We appreciate your understanding and thank you for bringing this to our attention. Should you have any further concerns or questions, please feel free to reach out to us directly at help@originsnyc.com

Sincerely,
Franco
Origins NYC

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Rated 1 out of 5 stars

Sold me a Fake Gallery Dept Hoodie…

NYC store sold me a Fake Gallery Dept hoodie. Paid over $700 just for a fake that’s beyond me son🤦🏿‍♂️🤦🏿‍♂️ Never would’ve expected this especially since people talk so good about them. Never buying from them again.

February 1, 2024
Unprompted review
Rated 2 out of 5 stars

Inaccurate measurements

purchased a bag based on the measurements, they were pretty well off, cant return the bag so I now have to try and resell...probably wouldn't shop online with this store again.

April 24, 2024
Rated 1 out of 5 stars

I think what David Holley was talking…

I think what David Holley was talking about is Originsnyco, which is just one letter off of the legitimate site. It's a scam. They recruit u online like a job and get you on WhatsApp so they can fool u into putting your own money into their account. I haven't fallen for it. Just wish there was a way to get these people caught. They're using WhatsApp because that way all is erased. Well, guess what? I've screen shot all the conversations. So if anyone knows which way I could go to get these predators off line and keep them from fooling people that are just wanting to work please let me know.

April 30, 2024
Unprompted review
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Rated 1 out of 5 stars

Thieves at work

I was working for them and asked me to use my own money to fund their account they stole 75 dollars from me and attempted to steal another 337 dollars following day they are a company full of crooks thanks DAVID HOLLEY

April 3, 2024
Unprompted review
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