Orlando Villas Direct Reviews 

59
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Dont trust this company . Wasnt able to travel for our holiday due to pandemic travel ban . We paid full amount for villa , came up with act of god rubbish!! Ripped us off ,stay well clear !!

Rated 1 out of 5 stars

Me and my family 6 adults and 2children under 7 were due to fly to orlando florida in march 2020 for our first family holiday abroad, the trip of a life time, had our holiday cancelled due to covid... See more

Rated 3 out of 5 stars

Although the villa we booked was allocated on arrival we were very surprised by the standard of this villa, it was comfortable but smaller than what we have been used to in past visits to Florida.... See more

Company replied

Rated 5 out of 5 stars

Googled searched villas for hire in Florida & Orlando Villas Direct came up. Made an enquiry online & within the day received a phone call, the gentleman introduced himself talked about the company &... See more

Company details

  1. Travel Agency

Information provided by various external sources

Orlando Villas Direct has been put together by a team of travel professionals and leading travel technology and marketing specialists. Using our wealth of experience and contacts within the industry, we have managed to negotiate some of the best rates on the Internet.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

59 reviews

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2.5

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(59)

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Rated 1 out of 5 stars

Stay clear not atol protected

Me and my family 6 adults and 2children under 7 were due to fly to orlando florida in march 2020 for our first family holiday abroad, the trip of a life time, had our holiday cancelled due to covid 19 like many others, which is not our fault, villa direct will not refund us or change or extend our date for 2022 because (it's an act of god seriously??) which we have seen on other review sites where they say they will, they are not atol protected which we thought they would be or sympathetic to the current situation, so they are the winners in this pandemic and we are not, we want to re book our dream holiday for our girls they were so excite. 2021 is not going to be possible because we are still under lockdowns so offering 2022 would surely be in their best Interest, we cant understand why they wont accommodate, upsetting and sad and wont ever make the mistake of not checking for atol protection again

November 20, 2020
Unprompted review
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Rated 1 out of 5 stars

Dont trust this company

Dont trust this company . Wasnt able to travel for our holiday due to pandemic travel ban . We paid full amount for villa , came up with act of god rubbish!! Ripped us off ,stay well clear !!

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Holiday

Amazing Holiday, unlike many other Companies which allocate on arrival you actually get the Villa you choose on the website. We selected a Villa in Reunion and it was stunning. We are a family of four though it could have accommodated two or three families comfortably. Facilities were all you could wish for, pool, games room, flat screens in all rooms, BBQ, great location being set within three championship golf courses, 5 mins to the shops and 10 minutes to the parks. It really did turn out to be a holiday of a lifetime, thanks guys.

September 27, 2018
Unprompted review
Rated 5 out of 5 stars

We've just returned from Orlando having…

We've just returned from Orlando having had the best family holiday ever!! Everything was superb. The house (at Windsor at Westside) was outstanding​, so modern and clean with great facilities for all the family. The resort was fantastic: the shared pool with a lazy river was a great way to spend some 'chill out' time, and the club bar/restaurant was served by very friendly and helpful staff and the food was pretty good there too! We couldn't fault the staff at Orlando Villas Direct either, or at the local management company for being on hand to answer the questions we had. Just would like to say a massive thank you to Mick at Orlando Villas Direct for taking the time to talk us through the different options. Would highly recommend booking with these guys and we hope to return there soon!!

July 11, 2018
Unprompted review
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Rated 5 out of 5 stars

Orlando Villa at Windsor Palms Resort

I would not hesitate to use Orlando Villas Direct our next trip to Orlando. Their communication was awesome and they can be reached 24 hours a day in an emergency. Everything was as they said it would be. We especially liked Windsor Palms as they have a beautiful well kept Clubhouse as part of their community pool.

February 5, 2017
Unprompted review
Rated 5 out of 5 stars

Villa

The villa was great and very clean
Near to shop's and the parks

January 19, 2017
Unprompted review
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Reply from Orlando Villas Direct

That's great to hear, Senga! Glad you had a super time.

Rated 5 out of 5 stars

Fantastic, friendly service!

Although we knew exactly where we wanted to stay, Orlando Villas Direct helped to find us the best possible accommodation within our chosen resort. We were provided with detailed directions and information which provided us with a hassle free arrival after a long flight. Would definitely recommend!

January 17, 2017
Unprompted review
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Reply from Orlando Villas Direct

Thank you Clare! We were very happy to help and hope we can be of service again.

Rated 5 out of 5 stars

Fantastic Villa

Searching online for good price villa found Orlando Villas Direct. Amazing company, had reservations to begin with as a small company but I need not have worried. Staff were amazing. Chose a villa for me on my description phoned back when they said they would. Made it a simple process to book. When we arrived at the Villa we were thrilled. Try them you won't be disappointed

January 12, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks, Diana for the lovely review. We really appreciate your feedback. I'm so glad we were able to find you the perfect villa and you enjoyed your holiday. We hope to be able to help again.

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Rated 5 out of 5 stars

Excellent service.

Excellent service. Found a villa with very little notice and fully met our requirements. Wouldn't hesitate to book with them again

January 12, 2017
Unprompted review
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Reply from Orlando Villas Direct

Thank you Sara - it was a pleasure to be of assistance. I'm so glad you had such a positive experience and hope we can help again in the near future.

Rated 5 out of 5 stars

Brilliant

Excellent villa in Highgate, davenport

Great service

January 11, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks for your feedback David. We hope to be of service again.

Rated 5 out of 5 stars

Easy booking, great villa

Found booking the villa easy and lots of information provided to make choice. Was a little disappointed I had to sign to say I'd pay for damages when we arrived even though I had taken out the extra cover but villa was great and would definitely go back. The only other niggle was that there was no welcome pack with info so we had to contact management company with questions.

January 10, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks for your comments. We will forward your feedback onto the relevant management company and hope to be of service again soon.

Rated 5 out of 5 stars

Great villas 2 years in a row

We used Orlando villas direct 2 years in a row and Couldn't be happier.

January 6, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks Kelly. We're happy to be of service and look forward to hopefully helping you again soon.

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Rated 5 out of 5 stars

made easy

Just the whole experience really, from the initial enquiry to doing our best to leave the villa as we found it.
A man called simon on the othet end of my questions by e-mail was superb. Helpful throuout.
Keys, insructoins etc where precise, accurate , as i said, made easy. Thank you once again.

January 4, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks for your review Peter. Our aim is to make the booking process as easy as possible. I will pass your feedback onto Simon and hope we can help you again in the near future.

Rated 5 out of 5 stars

all good as usual

We have used Orlando Villars several times and always find the service to be 1st class
Villars are always clean and well equipped and good value
The Orlando office easy to find and helpful.

January 4, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks Christopher. Always happy to help!

Rated 5 out of 5 stars

Excellent

Beautiful accomadation! Great company to book through!

January 4, 2017
Unprompted review
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Reply from Orlando Villas Direct

Many thanks Lorna. I'm so pleased you enjoyed your holiday and your experience was a positive one. We hope to be of service again soon.

Rated 5 out of 5 stars

highly recommend orlando villas direct

I don't normally write reviews but on this occasion I felt I had to,I was very nervous about booking a villa in Orlando you hear so many horror stories then i came across Orlando villas direct,they are a uk company which made me feel better as you can speak to someone directly and that understands what your talking about,I spoke to both olly and Simon on many occasions and they were just amazing,they gave me invaluable advice and were on hand anytime I needed to ask a question(which was quite alot!) they have a great range of villas in many areas which they have stayed at themselves which also made me feel alot better, They all know the area extremely well and as first timers in Orlando I found this such a great help. I would highly recommend booking with them and I wouldn't hesitate to book again. A big thank you to both olly and Simon.

September 7, 2016
Unprompted review
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Reply from Orlando Villas Direct

Hi Michelle, what a lovely review ;-) I'm so glad that we managed to provide you with such good advice and helped to set your mind at ease. I will or course forward your positive comments over to Si and Olly.

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Rated 5 out of 5 stars

Great Service from OVD

OVD are a great personable company to deal with, we had an issue out in Florida with our villa, however due to the way the issue was dealt with we would have problem in booking with them again. OVD were on the ball and helping to resolve the problem, its great to know that they dont ditch their clients after the villa is paid for. Their support was much appreciated at the time, our issue was resolved with 100% satisfaction and we will use them again.

August 25, 2016
Unprompted review
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Reply from Orlando Villas Direct

Hi Chris, thanks very much for your review. I'm sorry you experienced an issue in Orlando. Unfortunately, we do occasionally experience the odd 'blip', but I'm glad that we managed to deal with this effectively for you.

Thank you for leaving such a positive review, despite having issues with the management company whilst abroad.

Rated 5 out of 5 stars

Villa Allocated on Arrival - Tuscan Hills

I booked a 4 bedroom executive Villa to be allocated on arrival at Tuscan Hills through Orlando Villas direct. I found the booking process to very simple and fast. I only had to make contact with the team to get the address for my ESTAs. I found the agents very helpful. The actual Villa was stunning, it was everything I had expected and more. We had no issues at all. I would have no hesitation in recommending Orlando Villa direct to family and friends. A job very well done

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great stay at lindfields

I am a travel agent and I was reluctant to book on line with a company I had never heard off. From the moment we booked to the day we checked out the villa everything was excellent. Thank you and I will defiantly recommend you to others. I loved the fact I could pay more to choose to been on a named estate rather than allocated on arrival like most other companies.

May 24, 2016
Unprompted review
Orlando Villas Direct logo

Reply from Orlando Villas Direct

Hi Sarah, it was good to talk to chat through your requirements on the phone before you travelled and I'm glad everything was up to scratch. Thanks very much for the positive review.

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