Communication is terrible
Communication is terrible , I asked for a return and they didn’t bother confirming address twice when collecting, I told them initially and this is the 2nd time they’ve organised it to the wrong address…
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Communication is terrible , I asked for a return and they didn’t bother confirming address twice when collecting, I told them initially and this is the 2nd time they’ve organised it to the wrong address…
I have been renting equipment from Orms in Cape Town now for the last 5 years.
My equipment got stolen and for about 2 years I had work with the most basic equipment. I also didn't have a car and I only moved here from Gauteng in 2020.
The delivery service was such relief. Equipment is always in the best shape. The drivers are efficient and on time. I have to especially say thank you to Joseph, his service is professional and he goes out of his way to make the unthinkable happen.
So if you don't have equipment but you have the passion. Put your prices up and rent from Orms. They are the best.
⭐️⭐️⭐️⭐️⭐️
As a start-up founder making a major investment into audio and video equipment, I was both cautious and overwhelmed. Choosing to place my trust in Orms Direct—especially through an online order—turned out to be one of the best decisions I’ve made.
From the outset, I was assisted by John Clayford, who went above and beyond with every step of the process. His professionalism, clear communication, and consistent follow-ups reassured me through what was a big and important purchase for my business. Even when some promotional items were delayed, John followed through without hesitation, and ensured that everything was delivered in full and in perfect order.
What stood out most was the human touch—calls to check in, genuine care for the customer’s needs, and a level of service I simply did not expect. For any business or creative professional needing reliable service and excellent product support, Orms Direct is a name I’ll proudly recommend.
Thank you to the team at Orms for making me feel not just like a customer, but like a valued client. I look forward to returning again as my business grows.
— Rakesh Ramdhin,
Founder, Broadcast Your Brand
My order was placed on Thursday and payment was made simultaneously through ABSA Bank. Orms received the funds on Friday and I received my lens on Saturday.
Your service is rated as an A+ for courtesy, response and efficiency.
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