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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its robust quality and the vast selection of games available, often exceeding expectations. Many appreciate the user-friendly "plug and play" setup and the overall excellent user experience. The customer service is consistently praised for being amazing, helpful, and responsive, with many noting the team goes the extra mile. Reviewers also feel the product offers great value for money, considering its build quality and the extensive entertainment it provides. While the general sentiment is overwhelmingly positive, some customers noted minor issues. These included the supplied controller being less precise and requiring batteries, and occasional configuration needed for screen settings or light gun calibration. A few users also observed slight imperfections in graphics or occasional slowdowns in some newer console emulations, though these were generally not considered game-breaking.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and design, with... See more

User experience

Consumers find the user experience to be very positive, praising its user-friendly nature and ease of setup.... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Customers consistently express satisfaction with the quality of products. Reviewers highlight the good design... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers feel the product is well worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, helpful and go above and beyond. The delivery took 72 hrs from the time of the order. 1st rate all round.

April 22, 2026
Unprompted review
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Reply from Retropia

🙏 Thank you, Robert.

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Rated 5 out of 5 stars

Absolutely love this gaming machine…

Absolutely love this gaming machine brings back loads of memories and is easy to use. Had the previous one and this one is so much better and great value product looks great quality is great and the company is really easy to deal with communication good postage good as well.

April 24, 2026
Unprompted review
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Reply from Retropia

Woohoo! 🥳 enjoy 😉 and thanks for leaving a review.

Rated 5 out of 5 stars

I already had a raspberry pi but wanted…

I already had a raspberry pi but wanted the dreamcast emu. What can I say well worth the upgrade. All games run as they should. Really good design and high quality controllers. I would highly recommend spending a bit more for a high quality console. Delivered very quickly as well.

April 26, 2026
Unprompted review
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Reply from Retropia

That is great to hear. Thanks for leaving a review, enjoy the console!

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Rated 5 out of 5 stars

Very helpful customer service managed…

Very helpful customer service managed to sort out the problem with my handheld console I purchased a couple of years ago so that I could play again! Now contemplating getting the Retroboss.

If you’re looking for retro gaming then I sincerely recommend Retropia.

February 24, 2026
Unprompted review
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Reply from Retropia

Thanks, Peter. We are sure you'd love the RetroBOSS 😉

Rated 5 out of 5 stars

Service was second to none.

Had a slight issue with my Retroboss and their customer service was second to none. Sent it back on Tuesday and have just received it back today ( Friday ). Brilliant service and a highly recommended company.

February 20, 2026
Unprompted review
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Reply from Retropia

You are welcome. Sorry for the trouble, glad it is sorted for you 👍 Game on.

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Rated 4 out of 5 stars

Very satisfied

The system is very good can be a bit buggy with some games now and then but it’s not a deal breaker the supplied controller is a bit of a let down as it isn’t very precise with the analog sticks and takes two aa batteries so recommend buying a better quality controller that is usb chargeable. If you want a gun shaped holder for the Wii remote for the light gun games I advise getting an official Nintendo one as the cheap ones aren’t very good but that is nothing to do with retropie and is just a personal choice. The system runs very quite and is good quality but I would also advise printing out the instruction/ information pages that gets sent as an email as a hardcopy easy to hand is helpful

February 10, 2026
Unprompted review
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Reply from Retropia

Thank you for the feedback. There are sometimes tweaks for games with bugs, please get in touch if you need advice. Enjoy the console 😃

Rated 5 out of 5 stars

The console has everything and is very…

The console has everything and is very user friendly ,there is no downside to buying this machine apart from spending more hours than I imagined doing playing old arcade classics. I highly recommend this system if you want 1000s of games to play at home

January 6, 2026
Unprompted review
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Reply from Retropia

Cheers for the review, and here's to many more hours spent reliving the classics👌😊

Rated 5 out of 5 stars

Absolutely love this

Absolutely love this, so many different games to play, some for the first time and some since forever. Great service all round and I would definitely recommend this to any gamers

December 29, 2025
Unprompted review
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Reply from Retropia

Hey, Sean, thanks for your comments, enjoy! 🕹

Rated 5 out of 5 stars

3rd Time Is The Charm

This is my 3rd Retroboss. (This one was a Christmas present from my wife)
We are both big gamers and wanted to have one in every spare room.
I've reviewed this product and company before and my opinion is still the same.
Absolutely flawless in every way! So much attention to detail has gone into this system. To my pleasant surprise, they have added some additional systems and games which is just awesome. I can't fault this company at all. The products and customer service are the very best. Over the last 2 years, ever since I got my first Retroboss, I have always recommended Retropia and I will continue to do so.
I have always been so surprised that nobody has done a review on YouTube, its well worthy of one.

Thanks again Retropia.
Merry Christmas and Happy New Year🎄🎅🎄🎅🎄🎅

December 29, 2025
Unprompted review
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Reply from Retropia

3 RetroBOSSes!! Wow, that's some going! Thank you Keith, and a Merry Christmas and Happy New Year to you too!

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Rated 5 out of 5 stars

The best retro console out there.

The retro console is so much fun. The quality of the base build is better than any that I have bought previously. All the peripherals, although on the cheap side, work perfectly with the console.

For me, what makes this really great is the time and effort that has gone into making sure the games all work perfectly and the attention paid to compiling the instructions, as newbies should be able to get the most out of it.

December 29, 2025
Unprompted review
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Reply from Retropia

Thank you, Jason. Your comments are very much appreciated, have fun!

Rated 5 out of 5 stars

The best emulator ever

Having used quality emulators before, I can honestly say this is the best one I’ve had by a mile.

The build quality is great and the user experience is the best. From simple menus to live screen in screen views of each game playing as you scroll through the endless list of titles.

There are more than enough games to keep anyone well occupied for a long time and they play without issue.

The initial set-up is easy and the wireless controllers are great quality.

The customer service and speedy delivery were greatly appreciated and I’ve already went and purchased some extra controllers from Retropia as friends and family all want a turn.

This is one of the more pricey machines you’ll see, but when you consider the build quality and hours of entertainment you’ll enjoy it is actually good value in the long run.

Would definitely recommend this machine to anyone who loves the old school classics.

December 16, 2025
Unprompted review
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Reply from Retropia

🥳 Thank you for taking the time to reveiw the RetroBOSS, we are really happy to hear you like it! Enjoy 😉

Rated 5 out of 5 stars

Reliving my youth, it's awesome 10/10

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batteries AA and AAA. You just need to plug it all together and enjoy. Scrolling through the consoles and hearing the different games is like walking into and 80s arcade when credits were just 10p. So many games and consoles that I used to have and loved playing, even the Intellivision and Vectrex. Happy days. Totally recommend it, if not for just the convenience of not having to source it all yourself. Simply brilliant.

December 13, 2025
Unprompted review
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Reply from Retropia

We love this ❤️ thanks for leaving a review. Have fun 👍

Rated 5 out of 5 stars

Outstanding.

Arrived quickly, easy plug-and-play, with generously supplied batteries! It's been amazing to choose from such a massive range of games...! Outstanding.

November 25, 2025
Unprompted review
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Reply from Retropia

Thank you, Jason! Enjoy 😁

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Rated 5 out of 5 stars

Fantastic product

Fantastic product, great customer service, exactly as advertised. Great follow up when you have questions.

October 5, 2025
Unprompted review
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Reply from Retropia

Thank you very much for the review 👍

Rated 5 out of 5 stars

Retro boss

Having had a couple of retro gaming consoles in the past from full size arcade machine from arcade mania to a cheap £20 stick of Amazon this is a step above the rest . After finding the retro boss on google I tried finding any videos/ reviews on YouTube but there doesn’t seem to be any . So finally biting the bullet I ordered the full package ( 2 controllers, Wii mote, sensor bar, keyboard, mouse , vinyl wrap ) total £349. 3 days later my new retro console is delivered so wasted no time trying to set it up. I was surprised to see that the 2tb hard drive was an external plug in usb ( probably my own fault for not knowing what one was and not seeing it in any pictures ) but didn’t affect me in anyway , only one little gripe is that the instructions say it must be plugged into front left usb where I think it would look better if plugged into the back to hide the wire. The pc itself is very strong and sturdy and the vinyl wrap looks amazing ( would definitely recommend a vinyl wrap ) the controllers , mouse , keyboard etc are also very good quality and is all easy to set up even by someone like me. So onto the games. The amount of different entertainment consoles this has is quite unbelievable, I am able to play games from my youth like Chucky egg on amstrad upto games on ps2/3 and Wii u. Although I have noticed some imperfections while playing Zelda twilight princess Wii u , not game play but graphics around water this isn’t enough to ruin your gaming experience. And although I haven’t played all the games on here I can say that the ones I have played 99.9 have run perfectly . I have even got the kids playing some of the gun games like duck hunt and point blank which is a great fun and enjoyable to see kids competing for the highest score. I have contacted retropia a few times regarding settings on games but most of these has been my fault for not reading the instructions properly but every query I have made was always replied with instructions so please retropia keep this up as there are a lot of games on here to get through .So in summary, £350 for the whole package is a lot of money to spend but I do think this is totally worth it considering what you are getting . If you are unsure on buying this than all I can say is , I was unsure about buying this as well but I am so glad I did , I have even replaced my ps4 with this in the front room.

September 23, 2025
Unprompted review
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Reply from Retropia

Thank you, we really appreciate you taking the time to leave such a detailed review. Equally pleased to hear you are enjoying and love the console! 😊

Just so you know, you can actually connect the external drive to a rear port and it will function perfectly. However, controller receivers will not function in the front left port, which is why we advise using it for the drive.

Thanks again, and enjoy 🕹

Rated 5 out of 5 stars

Relive your youth or introduce your kids to proper gaming....

In mid December 2024 I bought one of the Retroboss setups with controllers, keyboard, mouse and setup for Nintendo Wii, and bought a Sinden light gun separately. It didn't get as much use as I would have liked for the first few months. But this is an awesome piece of kit! The instructions that come with it are superb, it looks and feels well made and the front end menu system works really well allowing you to save a "Favourites" list of games. There is a little configuaration at times to change screen settings and remove overlays (imagine a console or TV type border) for each game, and the Sinden light gun requires calibration and some playing with the light settings to see what works best...which is to be expected. I think its unrealistic to expect something like this to be totally plug and play but this is superb! The catalogue of PS1, PS2, Megadrive, NES, N64, Amiga and Arcade games to name a few is immense. Finally the support offered by the company in terms of forums to pose questions or being able to contact them to ask for help has been excellent, I only needed this once to ask for help with the Nintendo Wii side of the system. Give this system a go, it is awesome!

December 14, 2024
Unprompted review
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Reply from Retropia

Thank you for taking the time to leave us a review, really appreciated. Have fun with your RetroBOSS 👍 🕹

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