The delivery was fast, the quality is good, but the ear cuff is too small and it’s the only size that the store sells. :(
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There was not so much to choose from as I expected.
Company replied
I ordered black huggie hoops (earrings) and they have amazing quality and look super cool! I absolutely love them! I also got a licorise candy as a gift in the package, unexpected but, thank you! :D
The earrings I ordered were just as described. Super beautiful and seems to be high quality. Fast delivery and very cute packaging, they even added a candy! Great customer service 😄
Company details
Written by the company
Välkommen till oss på Ornament! Ornament är en prisbelönt piercingstudio, smyckesbutik och e-handel med fokus på kvalitet, trygghet och professionell piercing. Vi utför säker och hygienisk piercing i Malmö med implantatklassade piercingsmycken, och erbjuder kvalitetssmycken i allergivänliga, hållbara och vattentåliga material. Vi på Ornament brinner för smycken och den känsla som rätt smycke kan ge. För oss handlar det inte bara om accessoarer, utan om uttryck, identitet och självförtroende i vardagen. Vårt sortiment består av stilrena, unika och moderna smycken för hela kroppen, med fokus på estetik, komfort och hållbarhet. I vår butik och piercingstudio i Malmö möter vi dagligen kunder som vill ha hjälp med allt från piercing och smyckesval till piercingar, storlekar och passform. Den fysiska närvaron är en central del av vår verksamhet och ger oss möjlighet att arbeta nära våra kunder samt kontinuerligt utveckla vårt sortiment utifrån verkliga behov och erfarenheter. Vi har även många uppskattade omdömen och recensioner på Bokadirekt, där du kan ta del av andra kunders upplevelser och enkelt boka en tid i vår studio. Detta skapar en extra trygghet för dig som kund, oavsett om du handlar online eller besöker oss i butik. Vi arbetar aktivt med att välja material och former som är skonsamma mot huden och bekväma att bära över tid. Samtidigt lägger vi stor vikt vid detaljer - från design och passform till funktion, särskilt när det gäller piercingsmycken där säkerhet och kvalitet är avgörande. Vi utvecklar löpande vårt sortiment och tar tillvara på kundfeedback för att ständigt förbättra både produkter och helhetsupplevelsen. Du är alltid varmt välkommen att handla på Ornament.se eller besöka vår butik och piercingstudio i Malmö.
Contact info
Davidshallsgatan 8, 21145, Malmö, Sweden
- 040 - 12 32 00
- info@ornament.se
- ornament.se
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best customer support ever!
I bought a par of stone tunnels and one of them cracked about 5 months in while washing, i contacted support and they shipped me 2 sets of tunnels just like that completely for free. best customer support ever.
Amazing quality
I ordered black huggie hoops (earrings) and they have amazing quality and look super cool! I absolutely love them! I also got a licorise candy as a gift in the package, unexpected but, thank you! :D
Like the new earring and as always with…
Like the new earring and as always with heart.
Great customer service
There was a mix up with PostNord who said they lost my delivery and Marcus from Ornament's customer service was very helpful. I'll shop with them again!
Great customer service
The earrings I ordered were just as described. Super beautiful and seems to be high quality. Fast delivery and very cute packaging, they even added a candy! Great customer service 😄
A good range of quality products
A good range of quality products. Plus fast delivery and nice packaging.
My boyfriend liked them :)
I love my new earrings
I love my new earrings, they were much better than expected actually. So neat and such good quality. Fast delivery! I will definitely order again. :)
Fast shipping and great quality!
Fast delivery and very beautiful ear…
Fast delivery and very beautiful ear cuff and piercing
My favourite store to order piercing jewellery from
Received everything I ordered on time and I’m happy with the quality of the products.
Really fast delivery and great quality…
Really fast delivery and great quality on the products.
I am so pleased with the service I…
I am so pleased with the service I received when I pierced my earlobes today. The staff was so sweet and professional.
More sizes
The delivery was fast, the quality is good, but the ear cuff is too small and it’s the only size that the store sells. :(
Very satisfied with everything
They are very fast with the shipments! I have ordered a couple times from them and the jewelry is really good! If there are any problems or anything they quickly solve it. Highly recommended and trustworthy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








