Jeremy helped us purchase our new couch and he was excellent. He was very patient with alllllll my questions since I’m extremely picky with large purchases. Their prices were so much lower than Ashley... See more
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Review summary
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Website was easy to navigate Best prices overall Delivery charge was still applied even with my large order though Opted for white glove service and planned on paying extra for that but charges on... See more
Was looking for some nice tables and came across Ornate Homes which had a set I was looking at. They were fast on service in delivering - even though it was to take a few weeks it came in within a we... See more
the assistantant was very helpful and pleasant to work with, She took care of my order very fast and prompt. Ornate Home is great to work with, but the delivery service is so slow, I wish it was quic... See more
Company details
- #142 of 178 best companies in Furniture Store
- #32 of 42 best companies in Bedroom Furniture Store
- #22 of 33 best companies in Living Room Furniture Store
- #12 of 16 best companies in Mattress Store
- #21 of 33 best companies in Outdoor Furniture Store
- #8 of 11 best companies in Sofa Store
About Ornate Home Furniture and Mattress
Written by the company
About Ornate Home Furniture and Mattress
Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience.
Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast.
Brands & Selection
Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections.
- Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview
- Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster
Flexible Pay-Over-Time
Furnish your dream home today—pay over time. No hidden fees. No surprises.
Furnish your dream home today—pay over time. No hidden fees. No surprises.
Real-Time Order Monitoring
Track every step with confidence—from checkout to delivery.
Track every step with confidence—from checkout to delivery.
Talk to Real Furniture Experts ⭐
Get personal, no-pressure help from our design team—tailored to your needs.
Get personal, no-pressure help from our design team—tailored to your needs.
From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
The Ornate Home Promise
Written by the company
- Real Experts. Reliable Delivery. Fair Prices.
- At Ornate Home, we make furnishing your home simple and stress-free. Since 2021, thousands of customers across the U.S. have trusted us for quality furniture, transparent pricing, and dependable nationwide delivery. With our primary showroom in Santa Ana, CA and distribution centers across the country, we deliver coast to coast — including white-glove options. You’ll also work with real furniture and design experts who provide personalized, no-pressure guidance every step of the way. Flexible pay-over-time options, real-time order tracking, and a curated selection from 50+ trusted brands mean you can shop with confidence — and without surprises.
Contact info
2235 N Tustin Ave, 92705, Santa Ana, United States
- (844) 955-3399
- support@ornatehome.com
- ornatehome.com
4.0
Great
360 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically takes over 1 month to reply
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I recommend to all to use this…
I recommend to all to use this company's services. The service was fast. The delivery was perfect. The price was low. Order your things at this company. I am happy with my purchase. Thank you for the good service and quality.
June 7, 2026
Quick to take money slow to provide products
I ordered my furniture on 6/2/26 and was told delivery would be within 12 days. After seeing for several days that my order was "preparing," I called and spoke with an agent who told me there was no action on my order. Three days later, on 6/9/26, I got an email saying I needed to call the delivery company to schedule a delivery. I was told the delivery would be on the 22nd. On Wednesday, 6/17/26 I got a text asking if I would accept early delivery, but due to previous arrangements wouldn't be home on 6/20/26, so I declined and was told my original delivery date of the 22nd would still be scheduled. However, on 6/18/26, I got another text asking me to confirm the delivery date of 6/25/26. No asking if I would be agreeable to rescheduling; they just slip a new date in with no notice or even an apology or explanation. People work, and when someone takes time off of work for a scheduled appointment, just changing the time without prior notice doesn't work. Doing business with you has been one of the most stressful and miserable shopping experiences I have had. Not only will I never recommend this company to even an enemy, I plan on contacting the PA Attorney General's Office of Consumer Affairs. I also want a refund and will buy this product from AFA Store.
June 2, 2026
I was helped through the whole process…
I was helped through the whole process and it was made with ease.
June 12, 2026
The delivery service could be better
The service is great. I ordered my furniture online. However, they’ve pushed my delivery date back twice now. Now I won’t have a bed for a whole month because of this. And I originally ordered the bed within a timeframe where it would be delivered on time.
June 9, 2026
The procedd of purchasing through this…
The procedd of purchasing through this website was so easy.I really like the website and ease of navigation.
June 11, 2026
Always very pleasant to deal with in…
Always very pleasant to deal with in shipping was quite reasonably quick and a good deal on the furniture
June 11, 2026
the assistantant was very helpful and polite, took care of order very quickly
the assistantant was very helpful and pleasant to work with, She took care of my order very fast and prompt. Ornate Home is great to work with, but the delivery service is so slow, I wish it was quicker delivery time. Thank you Ornate! I will be ordering more furniture very soon in future!!!
June 8, 2026
The buying experience was great they…
The buying experience was great they honored ther price and word.
June 5, 2026
Very fast and professional 👌🏾…
Very fast and professional 👌🏾 representative very knowledgeable about my business 👏🏾
June 4, 2026
Ordering is simple
Ordering was simple but it’s going to be a month before I get my recliner. No option for warranty .
June 7, 2026
I placed the order in May
I placed the order in May. Not sure why the side tables are scheduled to be delivered in August. I placed my order based on availability. Doe not seem representative.
May 30, 2026
It has been 5 days since I placed the…
It has been 5 days since I placed the order, however, my sofa has not been shipped yet.
June 1, 2026
Great business everyone I talked to had…
Great business everyone I talked to had all the answers to my questions I love shopping with them
June 2, 2026
Great buying experience
June 4, 2026
No update on my items and are taking a…
No update on my items and are taking a long time to ship without explanation still waiting after a week to hear about my product which I have not received
June 4, 2026
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