Orphicbeauty Reviews 5

If I could give this negative stars I would. Ordered in January. It’s May. Still nothing. Haven’t heard back from customer service since April 20th when for the 3rd time “we will ship it right out tomorrow”. Still nothing. Tracking numbers that go nowhere. Piss poor customer service. I just want my 104$ back and for this to be over.

Ordered the product back on April 11th only ever got a confirmation email. And it’s now April first. I have emailed them but I’m still likely to call my bank and see if they can get me a refund or chargeback

I should have listened to the reviews that said avoid this place but the occasional 5 star review persuaded me to try the glitter oil only to be completely disappointed. It's been over a month and I haven't received it. Reached out multiple times with zero response. I wouldn't necessarily mind waiting a bit for a high quality product but this sort of delay and lack of communication is unacceptable.

Garbage, garbage, garbage what else can I say . Product doesn’t match what you see in there videos . Product came with oil and liquid all over the outside of the bottles and packaging and half way open . Customer service is trash and unresponsive . Seller tricks customer in to thinking they shipped when all they did was request tracking number but sits at sellers location and doesn’t even get sent out for 5 days from when they requested the tracking number . I placed order on the 16th of January and didn’t receive til February 9th . Wasn’t impressed by product at all . Something you literally buy at some knock off thrift store . My recommendation do not buy from this website or company itself .

I'd leave zero stars if I could. I ordered directly from Orphic Beauty on December 17. As of today, my order still shows “awaiting shipment.” No tracking, no updates, no proactive communication. I contacted them and received nothing meaningful in response. At this point I’ve initiated a chargeback with my card issuer because the product clearly isn’t coming.
Whether the product is good or not is irrelevant, fulfillment and communication are part of the purchase, and Orphic failed at both. Buy elsewhere if you value actually receiving what you pay for.