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Rated 1 out of 5 stars

I ordered an Ortlieb Vario with the 3.1 locking system directly from Ortlieb’s UK site, managed by Lyon. The bag itself is excellent, but unfortunately, the locking system didn’t fit my bike rack, wh... See more

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Rated 5 out of 5 stars

Customer service from heaven! I’ve never experienced such next-level, human, timely, caring people. Bits of my bags were breaking, and on three separate occasions the team sent out the replacement par... See more

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Rated 5 out of 5 stars

As mum and dad who love carfree in Europe we have had many, many bags. This new model by Ortlieb though, rain or shine, is a biking parent's best friend. I can imagine as on office commuter also I... See more

Company replied

Rated 5 out of 5 stars

I recently bought a second hand Ortlieb O bag. It was offered at an affordable price in a condition described as "used and abused". Clearly the bag had a history, something I rather like and after a g... See more

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Company details

  1. Bike Accessories Store

Written by the company

We Keep Dry What You Love - met ORTLIEB blijven je spullen droog. Wij bieden 100% waterdichte, functionele fietstassen, maar ook rugzakken, accessoires en duffels, alles om te zorgen dat jouw uitje niet in het water valt! Made in Germany.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

447 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Replaced damaged bag

I bought an Ortlieb bag 1.5 years ago and recently the zip became damaged and Ortlieb replaced the bag quickly.

March 27, 2023
Unprompted review
ORTLIEB logo

Reply from ORTLIEB

Good to hear! Thanks for the review, Rebecca.

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Rated 5 out of 5 stars

What you see is what you get

What you see is what you get: superkwaliteit en snelle leering + garantie, top!

February 5, 2023
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Reply from ORTLIEB

Dank voor de mooie review. Hopelijk heb je veel plezier van je aankoop!

Rated 5 out of 5 stars

Perfect bagpack

The bagpack is high quality, convenient and looks great. It is really nice to wear riding on a bicycle. The delivery was super fast: I've ordered in the morning, received in the afternoon!

January 4, 2023
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Reply from ORTLIEB

Thanks Alex, good to hear. Enjoy using the backpack!

Rated 5 out of 5 stars

THE best bike bags you'll ever find

I have found through reviews on similar items that Ortlieb makes THE best bicycle bags (google!) and I ordered a set of two black waterproof rack-attached ones that can be used separately too. It was a present for my bf birthday. He is so happy ever since, he had a dream of not having his backpack on his back while riding to and from work, and now this dream came true. It is super convenient easy to attach and take out of the rack (he doesn't leave it on the bike), there is a handy handle for carrying it with you (he just puts the whole backpack inside and that's it). We already had a special tool (bike hand) for adjusting the hook in the bottom of the back so that it hooks better to the bike, but if you don't have one, you might need one. They also give spare plastic details for making the upper hooks diameter proper size in case the diameter is too big. Waterproof 100%, robust, and the delivery was like in 1 day really! Logistics top level! I had things ordered earlier than Ortlieb from other companies but Ortlieb arrived FIRST!) Can't be happier for this purchase! Thank you!

October 18, 2022
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Reply from ORTLIEB

Thanks for the amazing review, Olga! Enjoy your purchase!

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Rated 3 out of 5 stars

Damage on the foam on the back one week…

Damage on the foam on the back one week after buying it . Everything else is as expected.

October 19, 2022
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Reply from ORTLIEB

Hi Daniel. Sorry to hear. Please reach out to our customer service: klantenservice@ortlieb.nl. They can help you with fixing the issue.

Thanks!
team ORTLIEB

Rated 5 out of 5 stars

Good bag

Good bag, easy to use and all round works

September 1, 2022
ORTLIEB logo

Reply from ORTLIEB

Thanks for the review, Pat!

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Rated 5 out of 5 stars

Dad loves it

As mum and dad who love carfree in Europe we have had many, many bags. This new model by Ortlieb though, rain or shine, is a biking parent's best friend. I can imagine as on office commuter also I would take this bag and then also the convenience commuter pack insert.

The backpack itself is excellent, it's friendly to use in rain and provides ridges aiding draining so by the time you've ridden through the storm, your back is already ventilated dry (sometimes). The straps are very comfortable on mine and my wife's bag and I am very big and she is quite small. So the adjustability in practical terms is great.

All the tech spec is exact what you expect from Ortlieb, perfect seems, good buckles, good pannier clips.

August 9, 2022
ORTLIEB logo

Reply from ORTLIEB

Thanks for the nice and detailed review, Chris! Hope you have a lot of fun with your bags!

Rated 5 out of 5 stars

Super

Super product. Well conceived.

August 6, 2022
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Reply from ORTLIEB

Thanks for the review!

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Rated 5 out of 5 stars

10/10

Good quality, good looking bag, really nice inner pocket for laptop. No complaints

July 6, 2022
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Reply from ORTLIEB

Thanks for the nice review!

Rated 4 out of 5 stars

Good bag with some flaws.

Good bag with some flaws.
The bag itself holds everything quite nicely. I would prefer it to be thinner a bit. Also, it tends to change shape too much depending on load. I would suggest to make firm plate to be a bit bigger on top, so the bag holds shape better.

June 5, 2022
ORTLIEB logo

Reply from ORTLIEB

Thanks for the nice review!

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