I have tried so many bots in the past…
I have tried so many bots in the past trying to find a profitable one. OSFX is the best EA out there so happy to have found it nothing compares to it
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I have tried so many bots in the past trying to find a profitable one. OSFX is the best EA out there so happy to have found it nothing compares to it
⭐ 1 Star – Extremely Disappointing Experience
I would strongly advise anyone considering OSFX Global to proceed with caution.
I purchased one of their Forex EA bots on 3 June after speaking with their representative via Telegram. Before purchasing, I was assured that if I was not satisfied, a refund would be available. Based on those representations, I proceeded with the purchase and paid £1,199.20.
After payment, I was told I would receive a licence key and onboarding details via email. Instead, I experienced significant delays, poor communication, and repeated periods where my emails and support messages went unanswered. Despite the company advertising fast response times, I had to send numerous emails and Telegram messages over a period of weeks just to receive basic updates.
When I eventually received a response, I was asked for additional account information. After providing everything requested, there were further delays and little communication. I repeatedly chased for updates and support but received very little assistance.
When I raised concerns and requested a refund, I was offered a different EA instead of the product I originally purchased. I agreed to test it after asking whether a refund would still be available if I was not satisfied. After testing the software, I found it was not what I expected based on the information provided during the sales process and I requested a refund.
Since then, communication has effectively stopped and my refund requests have gone unanswered.
My experience was characterised by poor communication, long delays, unfulfilled expectations, and a lack of customer support. For a product costing over £1,000, I expected a far higher standard of professionalism and service.
Based on my experience, I would not purchase from this company again.

Reply from Osfx Global
I purchased a MetaTrader 5 (MT5) Expert Advisor from OSFX Global after being assured I would receive the correct MT5 files with instant delivery.
Unfortunately, my experience was very disappointing:
The product was not delivered instantly as advertised
After repeated follow-ups, I eventually received files — but these were for MT4, not MT5 as promised
The files provided do not work at all
I was told to contact support, but I have not be assited correctly, the support team replies once every 30 hours with the reply in most cases no help at all.
The seller/Owner has since stopped communicating
Before purchasing, I was also given very strong performance claims and access to a MT5 account with an active running EA
Based on my experience, this appears to be a case of misrepresentation and poor business practices.
I would strongly advise others to exercise extreme caution before purchasing from this company,
I am currently pursuing a refund through my bank and have reported the matter to the relevant authorities.
If the company resolves this matter and issues a full refund or a product that actually works as promised and advertised, I will update this review accordingly.

Reply from Osfx Global
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