I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... See more
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A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... See more
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... See more
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... See more
Company details
Written by the company
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Contact info
New Quebec Street, W1H 7DD, London, United Kingdom
- 02070343410
- hello@ostens.com
- ostens.com
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An excellent service and very pleased…
An excellent service and very pleased with the perfume
Love the perfume and especially the…
Love the perfume and especially the personal touch, with the hand written card.
Beautiful packaging
Beautiful packaging, lovely samples to try would definitely recommend.
Lovely and long-lasting
I bought the Ostens Discovery set after reading good reviews, and I was curious to find out more. The 6 fragrances are beautifully packaged, like little books on a shelf, and are in spray form, which I like. They are quite intense so only need a small spray, but last for quite a while. Whilst all of the perfumes in the range are lovely, the one I have used most is the Jasmine Absolute. Other people have commented on how lovely it is, so I guess I might save up and invest in the full-size bottle or ask for it for my birthday.
Loved the idea of the scent library so…
Loved the idea of the scent library so that I could choose my favourite and share the others with family
Well I wasn’t expecting this to be as…
Well I wasn’t expecting this to be as gorgeous as it was . Pleasantly surprised as to how the fragrance lingers in the room even after you are gone .
Good Job!
Order received quite peomptly. kept informed. Great that no excess packaging was used.
The scents all smelt good but have no…
The scents all smelt good but have no longevity at all which is disappointing- if they where stronger I would buy again, but not in their current strength
Carolyn

Reply from Ostens
Despite a roughish start with delivery
Despite a roughish start with delivery, Ostens redeemed themselves wonderfully by sorting out a problem, quickly and efficiently.
Looking forward to future
MaryHunt
Beautifully presented perfumes
Beautifully presented perfumes. Unique and sophisticated creations. Each one is divine.
Very special.
A great discovery!
packaged well and had that personal touch. It was great to be able to order the Discovery collection to sample the scents. Not all are for me but that was the point of ordering the selection.
Impressed by speed of delivery
Impressed by speed of delivery. Also loved the packaging, which was more like receiving a gift, plus the addition of a personalised message.
Haven’t tried the perfumes yet but they…
Haven’t tried the perfumes yet but they arrived very quickly 🤓
I think the delivery was within a week…
I think the delivery was within a week which was alright. The actual perfumes I found to be not particularly pleasant and not long lasting. I am glad that I have only wasted the price of the samples and didn’t take a chance on a full size bottle as that would have been a very expensive mistake.

Reply from Ostens
Lovely sample set beautifully packaged
Lovely sample set beautifully packaged. Worth every penny. Still trying to decide my favourite though all so lovely
I bought the trial sample of perfumes…
I bought the trial sample of perfumes and they arrived gift wrapped and in a gorgeous presentation box .........I am really enjoying trying each one and seeing how it makes me feel before working out which to buy!
I opted for £30 box as it was a new…
I opted for £30 box as it was a new brand to me. Excellent size and smell s
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