I already bought multiple items from Otaku ninja, The packages arrives super fast and the only time i had problems with the shipping, it was fixed fast. The items were perfect and i alredy have 16... See more
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Ordered a couple of items from them, and besides the fast shipping the packaging and quality were amazing! Will definitely buy from them again!
(English version) I bought a sword from this shop it arrived the next day,(Location Netherlands) I have never bought a sword but it seems like a nice sword for decoration (Pantera, grimmjow swo... See more
The company deletes honest reviews. Quality of sold swords is poor. If You are looking for a decoration and do not plan on inspecting it up close, you might be satisfied. But anyone can tell the hamon... See more
4.6
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I already bought multiple items from…
I already bought multiple items from Otaku ninja, The packages arrives super fast and the only time i had problems with the shipping, it was fixed fast.
The items were perfect and i alredy have 16 diferent ones. and will definitly get more.
September 16, 2026
Unprompted review
I bought four *Demon Slayer* swords
I bought four *Demon Slayer* swords, Escanor's axe, and the *God of War* hammer; words cannot describe how perfect and wonderful the quality is—whether for cosplay or collecting, they are simply perfect.
August 12, 2026
Unprompted review
Amazing shop!
Ordered a couple of items from them, and besides the fast shipping the packaging and quality were amazing! Will definitely buy from them again!
September 15, 2026
Unprompted review
The company deletes honest reviews
The company deletes honest reviews. Quality of sold swords is poor. If You are looking for a decoration and do not plan on inspecting it up close, you might be satisfied. But anyone can tell the hamon is fake at first glance. Kashira is cheap, plastic. Habaki is purely decorative, not even formed correctly. Saya feels plastic to the touch, and too light to be made of wood. The only usable part is the tsuba, but even that has wrong colour scheme. Bought a Senbonzakura, never again.
April 24, 2026
Unprompted review
Amazing customer service i’m very…
Amazing customer service i’m very grateful
April 20, 2026
Unprompted review
Bought murasame from akame ga kill,its…
Bought murasame from akame ga kill,its literally 1 on 1 like the anime one.Thanks from Romania!
January 30, 2026
Unprompted review
Best service delivery EVER!
I've had the most unbelievably amazing experience dealing with OkatuNinjaHero, they have my utmost respect for the best service delivery I've experienced EVER. I placed an order which I realized was not what I wanted and sent an email to correct this, within a few hours they assisted me and shipped the corrected order within 24hours. Today, I received my anticipated package and I'm in awe. The katana replicas from the TV series Demon slayer I ordered are better than I expected. Very well designed and packaged. I can't be happier. I hope my boyfriend will be as happy with them as I am because I'm extremely impressed with your service and the quality replica swords I purchased. Thank you so much for this amazing service, I will be recommending you to anyone and everyone I can in hopes to support you as best as I can because of how impressed I am with your delivery. Absolutely amazing! I can't thank you enough.
March 7, 2025
Unprompted review
Reply from Otaku Ninja Hero
Hey Shanel!
Thank you for making our day and also for taking the time to share your experience with us. We're happy to hear that you had such a positive experience with OkatuNinjaHero and that our service exceeded your expectations!
We know how important it is to get your order just right, and we’re so happy we could fix it for you quickly and get it shipped out within 24 hours. Customer satisfaction is our top priority, and it means the world to us to know that you’re impressed with both the service and the quality of our katana replicas from Demon Slayer.
We put a lot of effort into packaging our replica swords to make sure they arrive safe and sound to our customers, so hearing that you’re blown away really means a lot. We hope your boyfriend loves them just as much as you do!
Your kind words and your willingness to recommend us to others truly motivate us to keep delivering the best possible experience. If you ever need anything else or have more epic finds in mind, just give us a shout.
Thanks again, Shanel! You're awesome! - Richard
Above & beyond customer service …
I have honestly had one of the nicest experiences with a company that got my order incorrect.
I purchased one of their swords as a Christmas present & unfortunately received the wrong one.
Otaku couldn't have been more helpful. The quick response to my email & the instant plan to resolve the issue were fantastic. I cannot praise them enough.
The item received was exceptional & I will have a very happy son on Christmas day.
December 17, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your kind words and thoughtful review! We’re truly sorry for the mix-up with your order, but we’re delighted to hear that our efforts to resolve the issue left such a positive impression. At Otaku Ninja Hero, we’re committed to providing the best service and ensuring our customers feel supported every step of the way.
We’re happy to know that the sword you received met your expectations, and we’re even more happy to hear it will bring joy to your son on Christmas Day. Your praise means the world to us and motivates us to keep delivering exceptional products and service.
Thank you again for choosing us, and we look forward to helping you with future gifts or collectibles!
Warm regards,
Richard from Otaku Ninja Hero
When it all goes wrong...but doesn't.
Despite the fact my order arrived damaged and not fit for purpose, I am giving Otaku Ninja Hero the full five stars.
I was nervous about ordering from them to start, but took the risk so when the sword arrived in peices I was not surprised. I emailed the website not expecting much but from this point on I cannot fault the service.
Response times were within 24 hours, first I received instructions on how to potentially repair the sword (they did not work) then with no quibble at all they arranged to send a replacement which arrived within 2 working days.
100% happy with the replacement and the service. When things go wrong - and they do for EVERYBODY - it's what happens after that counts, and in this regard it's full marks.
December 2, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your thoughtful and generous review! While we deeply regret that your original sword arrived damaged due to issues with the shipping company, something that is unfortunately out of our control, we are incredibly grateful for your understanding and patience as we worked to resolve this for you.
It’s wonderful to hear that you’re 100% happy with the replacement and that our team could provide the best service throughout the process. We truly believe that when things go wrong, it’s how we respond that matters most, and your kind words affirm our commitment to putting our customers first.
Your satisfaction with the quality of the replacement and our efforts means the world to us. Thank you for trusting Otaku Ninja Hero, we’re so glad we could turn this around for you and look forward to serving you again in the future!
Warm regards,
Richard from Otaku Ninja Hero
Reply from Otaku Ninja Hero
Thank you so much for your kind words! We’re absolutely thrilled to hear that you’re so charmed by the product. At Otaku Ninja Hero, we take great pride in offering high-quality items that leave a lasting impression, and it’s amazing to know we’ve hit the mark for you.
Your satisfaction motivates us to continue providing the best service and top-notch swords and collectibles. We’re grateful to have you as a customer and look forward to serving you again soon!
Warm regards,
Richard from Otaku Ninja Hero
Ordered 1 anti Sensei Knife and its…
Ordered 1 anti Sensei Knife and its amazing!
Thank you for the service and quick delivery
November 22, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your amazing review! We’re very happy to hear that you’re impressed with the Assassination Classroom Knife, it’s always our goal to provide high-quality swords and knives that leave our customers satisfied.
We’re also glad you appreciated the quick delivery and service. Your satisfaction is what drives us to keep offering top-notch products and an exceptional shopping experience.
Thanks again for choosing Otaku Ninja Hero, we look forward to serving you again soon!
Warm regards,
Richard from Otaku Ninja Hero
This is super !!
This is super !!! Everything was fine and good thank u guys !!
November 4, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your enthusiastic review! We’re happy to hear that everything went smoothly and that you’re happy with your purchase. Providing high-quality swords and delivering the best service is what we strive for, and it’s wonderful to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future. Thanks for choosing Otaku Ninja Hero!
Warm regards,
Richard from Otaku Ninja Hero
Second time I ordered gifts for my…
Second time I ordered gifts for my children via this site. They are completely crazy about Avengers stuff. That's how I discovered the wide range of this site and decided to order a sword for myself. Absolutely top quality and the delivery went smoothly!
November 14, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your amazing review! We’re thrilled to hear that you’ve had such a great experience shopping with us not once, but twice! Knowing your children are loving the Avengers collectibles and that you found a top-quality sword for yourself truly makes our day.
We take pride in offering a wide range of high-quality items and ensuring a smooth delivery process, so it’s fantastic to know we’ve met your expectations. Your support and trust mean the world to us, and we’re excited to continue being your go-to for gifts and collectibles.
Thanks again for choosing Otaku Ninja Hero, we look forward to helping you discover more treasures in the future!
Best regards,
Richard from Otaku Ninja Hero
Massive knives with great quality.
Massive knives with great quality.
Will order in future for sure!
Customer service is outstanding
November 7, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you Ahmed for the nice review! We’re thrilled to hear that you’re impressed with our knives and their great quality. It’s always our mission to provide products that exceed expectations, and knowing you’re satisfied means the world to us.
We’re especially happy to hear that our customer service added to your positive experience, we’re always here to help! We can’t wait to assist you with your next order and continue providing you with the best service and top-quality items.
Thanks again for choosing Otaku Ninja Hero, we look forward to see you again soon!
Warm regards,
Richard from Otaku Ninja Hero
I ordered the Elden Ring helmet for my…
I ordered the Elden Ring helmet for my son’s collection, and he was very impressed. The quality is excellent, and it was well-packaged. We were worried about whether it would arrive safely, but we had no issues at all. The service gets a 10. No issues with the payment whatsoever. Shipping was fast and flawless. We are very satisfied and have more orders coming for the holiday season. Thank you for the excellent care!
November 28, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you Bella for your wonderful review! We’re delighted to hear that the Elden Ring helmet was such a hit with your son and that the quality and secure packaging exceeded your expectations. We understand how important it is to have items arrive safely, and we’re so glad everything went smoothly for you.
It’s fantastic to know our service, flawless payment process, and fast shipping helped make your experience stress-free. Your satisfaction means the world to us, and we’re excited to hear that you have more orders coming for the holiday season, we can’t wait to deliver more amazing products to you!
Thank you again for trusting Otaku Ninja Hero, we’re here to ensure every experience is top-notch.
Warm regards,
Richard from Otaku Ninja Hero
I ordered the Deadpool Twin Katanas on…
I ordered the Deadpool Twin Katanas on their website and received them after 2 business days which is very quick. The quality is good and all went well during shipping. Thanks!
November 22, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your lovely review! We do aim to please :) We’re thrilled to hear that you’re happy with your Deadpool Katanas and that they arrived so quickly!
Providing high-quality swords and ensuring a seamless shipping process is always our priority, and it’s great to know we delivered on both for you.
Your kind words about the quality and overall experience mean a lot to us. Thank you for choosing Otaku Ninja Hero, we’re grateful for your trust and look forward to serving you again soon!
Warm regards,
Richard from Otaku Ninja Hero
delivery and service
I ordered the Rivers of Blood katana a few weeks ago and i would like to write a review about the fast delivery and after-sales service. The sword itself is made of good quality and feels very authentic. Shipping was also very quick. I received it within just two business days.
I did encounter some issues with the payment process, so I reached out to their support team via email. Within a few hours, I received a response from Richard, who patiently guided me through the steps to complete the payment successfully.
Overall, I’m very pleased with both the product and the service. Thank you for the smooth experience and the quick support!
November 4, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for sharing your experience! We’re happy to hear that you’re enjoying the Rivers of Blood Katana, we just got these in and as a sword collector myself it looks awesome, one of the best swords we have right now.
Providing quality swords and ensuring a smooth, enjoyable customer experience are our priorities, and it’s good to know we hit your sweet spot :)
Also we're happy we could assist you with the payment process both quickly and efficiently. It’s always our goal to deliver the best service at every step, from guiding our customers to ensuring fast delivery.
Your kind words about both the quality of the product and our support team mean the world to us. Thank you for choosing OTAKU Ninja Hero, and we can’t wait to serve you again in the future!
Warm regards,
Richard from OTAKU Ninja Hero
Took the money-nothing to show for it!
Ordered a cosplay sword for my son for Christmas. It doubled in cost at the checkout with hidden shipping costs. I was still prepared to pay it as my son only wanted this 1 particular gift.
They took the money from my bank account, then contacted me to say “sorry we don’t have said item in stock”. I asked for a refund…they replied it would take up to 10 working days to arrive back in my bank. (We’re talking almost £100 here too, which they can clear their end to receive, before even checking that they have stock!) I’m not impressed. I currently am paranoid that I may have been scammed. Just what you don’t need this close to Christmas!
Update…the only thing you offered was an alternative purchase. I declined as there weren’t any other swords available that he wanted.
My refund did eventually come….minus £3. Which I agree isn’t a great amount of money-but to have £3 less & no purchase I still feel is a bit of a let down on your behalf.
Blaming banks for refunds is also quite poor, as I receive refunds at the same time as the money leaves generally for purchases out of stock. I’ve NEVER had to pay £3 for the pleasure before.
I appreciate you called me, to ask me to remove my review, however there was no improvement to my service so I feel it’s valid, but updated to assure people you are indeed a genuine business. I apologise for thinking I was purposely being scammed.
You did gain money for nothing in the long run however.
I imagine your products are awesome. But on this occasion, I never got to find out. Thank you.
November 21, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you for sharing your feedback. We deeply regret that your experience with us did not meet your expectations, especially during this busy holiday season. We understand how important it is to have everything perfect for Christmas, particularly when it’s for a gift as special as the one for your son.
We would like to address a few points you mentioned to clarify the situation. When it became clear that the item you ordered was unfortunately out of stock, we immediately searched our warehouse thoroughly in hopes of finding one for you. Despite our best efforts, we were unable to locate the item. Recognizing the disappointment this caused, we proposed alternative solutions which we understand you chose to decline.
As for the refund, it was processed immediately on our end. However, as is standard with most banks, refunds typically take 3 - 5 business days to reflect in your account. In rare cases, this can extend to a maximum of 10 business days, depending on your bank’s policies. We assure you that this delay is not within our control and is a normal banking procedure.
We also want to emphasize that we strive to be transparent in all our dealings. While we understand your frustration, calling us scammers feels particularly unfair given the lengths we went to in trying to rectify the situation. Your funds are safe, and you can rest assured they are being returned to you promptly.
We value your trust and are genuinely sorry we couldn’t provide the item your son wanted. We would love the opportunity to serve you better in the future and hope you’ll consider giving us another chance.
Warm regards, Richard
OTAKU Ninja Katana and wall mount ...
I purchased SEKIRO's (PS5 game) Fushigiri 'Mortal blade' deluxe Katana, and a wooden wall holder, 3 layer, so it can hold 3 Katanas or Tantos (daggers) from OTAKU Ninja Hero.
As stated it arrived exactly on the day, and as mentioned double boxed. The packaging alone I thought 🤔 "quality".
The Katana and wall stand were in excellent condition due to packaging. The Katana and wall stand are excellent quality, robust, well manufactured items. I am very pleased and often I'm not.
I highly recommend buying anything from OTAKU Ninja if this is the quality and delivery (UPS - the best) service.
My son will be delighted as it's for his Christmas present.
I will be buying from this company again A+,
Well done OTAKU Ninja , keep up the sterling work.
November 19, 2024
Unprompted review
Reply from Otaku Ninja Hero
Thank you so much for your glowing review! 🌟 and i must say i love your energy man. We're thrilled to hear that you’re delighted with the Sekiro sword. It's awesome to know that you liked the packaging, we do make sure everything all our swords are double boxxed and as sturdy packaged as possible. You never know which delivery driver you get in each region so it's better to be sure then sorry :)
We're honored that you’ve chosen one of our swords as a special Christmas gift for your son,we're sure he’ll be as thrilled as you are! From all the contact we had i think you're a great dad man, keep that dad-energy comming!
We always try to provide the best service possible so that our customers receive products they can be proud . This is what drives us and your kind words about our reliability and quality truly motivate us to continue the work we do.
Thank you for recommending OTAKU Ninja Hero, we look forward to helping you add more stunning swords or stands to your collection soon! 🗡️✨ Stay sharp and happy holidays! 🎄
Warm regards,
Richard from OTAKU Ninja Hero
Amazing products and service
Apart from the kind service you get,
I received an excellent quality product. A true sword, heavy, real, EPIC!
I will definitely buy again!
August 1, 2024
Unprompted review
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