OTB Legal Reviews 10

Sally has been with us through all stages of our Visa journey. We found her after we had a poor start with another service. She helped assure our family navigated the necessary processes and compliance requirements. She provided recommendations for other services we needed and gave us a genuine peace of mind throughout. I recommend her and OTB Legal without reservation.

“I cannot thank Emma Cohen enough for her unwavering support, dedication, and expertise throughout the nearly three-year journey to secure an Elderly Dependent Visa for my mother — one of the most complex and challenging visa routes in the UK immigration system.

In fact, this has been a 12-year journey for me overall. I had tried many different avenues without success until I met Emma almost three years ago. If I had found her 12 years ago, I truly believe this outcome could have come so much sooner.

From the very beginning, Emma guided me with clarity, patience, and professionalism. No matter how complicated things became, she was always there — providing reassurance, expert advice, and a genuine sense of care for both me and my mother’s case. Her attention to detail and persistence gave me hope even when things felt uncertain.

Thanks to her incredible work, my mother was finally granted her visa in 2024. Sadly, due to health issues, she wasn’t able to travel at the time. But after a year of recovery, she is now well and fit to fly. Emma once again supported us by applying for a vignette visa, and we are now finally looking forward to being reunited in the UK.

I am truly grateful beyond words. If you're looking for someone who is not only deeply knowledgeable and experts but also kind, compassionate, and genuinely invested in your outcome, I highly recommend Emma Cohen.

Thank you again, Emma — you’ve made such a difference in our lives.”

I had the privilege of working with Atty Adetula, and I can confidently say she is an exceptional legal professional. From the very beginning, she handled my case with the utmost professionalism, demonstrating deep knowledge, patience, and genuine understanding throughout.

When the Home Office made a significant error in my case, she did not accept their initial decision. Instead, she persisted—challenging their verdict and advocating tirelessly on my behalf. Thanks to her determination and expertise, the Home Office eventually acknowledged their mistake and corrected it, granting the correct number of years as originally due.

I am incredibly grateful for her support, integrity, and dedication. She made a stressful and complex process feel manageable, and I cannot recommend her highly enough to anyone in need of expert legal guidance. This is my second time working with her and it has been win win all through.
Thanks Atty

Atty was exceptionally helpful and professional throughout our interaction. Her communication was clear and concise, and she offered a wealth of thoughtful recommendations that were genuinely useful to my situation. She came across as highly knowledgeable and experienced, and I would wholeheartedly recommend her without hesitation.

Words cannot fully express the depth of my gratitude to Mark and Atty for the exceptional legal representation they provided in managing my aunty’s complex and emotionally charged immigration case. From the very beginning, they approached the matter with a level of care, clarity, and professionalism that immediately gave us confidence and reassurance in a situation that had, until then, been filled with uncertainty and anxiety.

The case was far from straightforward, it involved nuanced personal circumstances and required a careful interpretation of immigration law. Yet, Mark and Atty’s combined legal expertise and commitment to excellence ensured that every aspect of the case was meticulously considered. They worked tirelessly to ensure the Home Office not only reviewed her case thoroughly but also recognised the legitimacy of her situation, ultimately resulting in her being granted Indefinite Leave to Remain in the UK, a life-changing outcome for her and for our entire family.

What stood out just as much as their legal knowledge was the genuine care and respect they showed us throughout the process. They took the time to listen carefully to my aunty’s story, to understand every detail and nuance, and then explained all the options available to us, including alternative routes, in case challenges arose. We were never rushed, never made to feel like just another file, instead, we were guided with patience, clarity, and unwavering support.

I am grateful to them both and would not hesitate to recommend them to anyone navigating immigration challenges. If you’re looking for legal representation that combines expertise, strategic insight, and heartfelt dedication, Mark and Atty are truly the best you could hope for.

Previously I was using differently law farm which was a disaster …
Since Mark toke on my case everything start getting better and by today I say that everything great and I thank God for everything coming to an end with a very happy ending thanks to Mark and his law farm the wonderful job and very good experience I have with I will recommend OTB legal to and one who needs help to go to this law farm thanks you ones again

Mark’s advice from the start of my visa process has been very easy and straightforward. He swiftly responds to any concerns or questions I had during the process. He provided me with thorough feedback during the advisory and application process. The outcome of the application was successful. I had initial correspondences with other legal advisors but I felt OTB was the right choice for me, which is why I decided to chose them. I do recommend Mark at OTB Legal.

I sought legal assistance from OTB Legal for my Indefinite Leave to Remain (ILR) application, with my case being managed by a solicitor working there. My initial contact was in December, well ahead of my intended filing date in March. However, the lawyer advised delaying the application to April to strengthen it. My circumstances changed, necessitating an urgent application in February due to extensive travel plans in April. Despite having paid the full fees by this point, I noticed a marked change in lawyer's demeanor once I expressed the urgency of my situation.

He informed me that he was preoccupied with other clients and delegated my case to a junior lawyer, who unfortunately made significant errors in filling out my form. These mistakes stemmed from not thoroughly reviewing the initial data I provided, leading to incorrect assumptions. When tasked with reviewing the form myself, I was astounded by the number of inaccuracies.

Upon addressing these issues, his response was dismissive. He reiterated his earlier advice to file in April, questioning the urgency of my application without consideration for my travel plans. His lack of empathy and technical advice during this critical time was disheartening. Feeling cornered and recognizing the futility in recovering my fees or expecting competent assistance, I decided to take matters into my own hands. Despite his pessimistic forecast, I successfully submitted my application and received a positive outcome.

My experience with OTB Legal was far from satisfactory. It was characterized by poor communication, a lack of professionalism, and technical incompetence. This ordeal has convinced me that seeking assistance elsewhere would be more beneficial for those in similar situations. I strongly advise against enlisting the services at OTB Legal.

The way OTB Legal handled my case left a lasting negative impression, underscoring a significant disregard for client well-being and professional responsibility.

Update: Owner contacted me and asked me to remove the review. I told them I will not, and asked them did they even check my complaint carefully? They said mistakes happen, and it is my fault I contacted them way too early in the process. And it is the responsibility of the client to double check everything and not rely on lawyers. Then I asked for a refund if that's the case, which she clearly denied. I told her I had to fill my entire form on my own, and arrange everything myself, so they should not shamelessly take credit for the positive decision on my ILR.

Thank you so much Mark Lilley- Tams for dealing with a very personal and delicate matter .

As soon as I contacted Mark and had our first discussion , I knew then on that he would be dealing with this matter due to the fact that he had extensive experience in the area but also gave me a step my step guide and ultimately had an action plan . He also listened to what I had to say and took that on board .

You were very efficient Mark and I received results . Thank you to you and the team .

All the best

A

I fully recommend OTB Legal to those looking for the best legal advices and immigration solicitor on their immigration routes to the UK. Sally is a wonderful expert and advisor, she communicates very effectively, quickly and clearly. Wish all the OTB Legal team a very successful journey on their jobs and services to their clients. Best of lucks!