I wasn’t even trying to order anything
I wasn’t even trying to order anything. I just entered a coupon code and it said thanks for your order. $15 for shipping and that doesn’t include return shipping.
October 19, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Check out our great selection of bodybuilding & Martial Arts clothing including shoes, tank tops, shorts, pants, and much more
Contact info
Commercial Way 7585, 89011, Henderson, United States
- www.otomix.com
2.5
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Extremely disappointed ! ! !
I have been buying Otomix bodybuilding shoes for over 3 decades. I've had nothing but wonderful experiences. However, I order a pair of Carbonite Ultimate Trainer shoes and one of the heels is deformed and not wearable. I called numerous times with no one answering my calls. I even left a detailed message with no call back. I paid over $200 for this product and I'm done. I'm taking my business elsewhere as well as letting all my colleagues know about this.
March 14, 2026
Unprompted review
Ipoor Quality've been wearing these shoes for over…
I've been wearing these shoes for over 25 years when they were reasonably priced now not only are they double priced but they don't even last 6 months anymore. What happened to the quality shoes Ultimate Trainer once made?
January 1, 2024
Unprompted review
Poor return policies
Poor return policies. My order was delayed two additional days than the initial expected delivery date via standard shipping ($16 cost).
Items arrived too late to be used. Started the return process. No pre-paid return labeled provided. Costs $18 in shipping to return.
Only got refunded for the cost of the item. Did not get refunded for the initial shipping and handling.
Overall paid $34 in total shipping/return costs for a product that cost $38.
Never again. Will be buying exclusively through amazon next time.
December 13, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.