Otter Valley Poultry Ltd Reviews 1

TrustScore 3 out of 5

3.2

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Written by the company

Animal welfare, customer service and exceptional quality are the mainstay of our family business. Where our team of skilled technicians and experienced poultry keepers work tirelessly to help produce and process the finest Organic and Free-range poultry with the highest welfare standards. You will find Otter Valley Poultry nestled on banks of the river Otter in the Blackdown Hills AONB of East Devon, where, our family business has produced the finest quality free range and organic poultry for over 40 years. Our network of likeminded farmers and growers on organic farms across Devon, work together to produce some of the finest organic chicken, turkey, geese and duck in the entire country. We are justly proud of the excellent quality, fine texture and superb taste of our produce and we are 100% sure you will appreciate it too. Here at Otter Valley Poultry we pride ourselves on the personal service we give our customers and their specific requirements from individual private sales to our largest wholesale customer from Lands End to John O’Groats, no order is too large or too small. Please call us anytime and we will be happy to help. Our business is predominantly wholesale but we do retail Turkeys and Geese at Christmas. We welcome enquiries from all types of customer.


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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Underweight free range chickens

Ordered 6 free range chickens, weight range 2.1 to 2.2 Kgs. All the chickens received were underweight, two by more than 300gms. The birds looked small so all birds weighted as they came out of the transit box in original plastic. Sent photos and weight listing to company and phone numerable times. Eventually got a call on Friday and I was offered 6 replacement birds. As I did not think this fair, my wife suggested a partial refund. On Monday received note that £10 was being refunded, (orig. cost £118) which did not even cover missing weight. Explanation given did not make sense. Will pursue via Trading Standards and PayPal dispute procedure. NB. Otter Valley Poultry seem to be the same company as Springfield Organica.

January 28, 2026
Unprompted review

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