I’m always sceptic about buying from abroad via webshop but I’m 100% satisfied. From the collection they have (sunglasses I wanted were sold out everywhere but they still had it) to the order confirma... See more
Company replied
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Can really recommend Ottica Lipari :) had a positive experience through the whole process. Received glasses to Ireland very quickly with tracking in place. Even though the glasses didn’t fit, retu... See more
Company replied
I ordered a pair of custom sunglasses and the process was so smooth and fast. Ottica Lipari's custom service was kind and quick to reply. I ordered the sunnies on Friday and they arrived to my door... See more
Company replied
It would be 25th on september at Malta. But ı got it today. 4 star because of the delay. Otherwise it would be 5 stars.
Company replied
Company details
Information provided by various external sources
Otticalipari.it è lo shop di vendita occhiali online che vanta alle spalle professionisti con un’esperienza di oltre 40 anni nel settore degli occhiali.
Nuovo Cliente?
Written by the company
- Subito per te 15% di sconto.
- Se sei un nuovo cliente, potrai usufruire della nostra promo che ti permette di acquistare il tuo nuovo paio di occhiali (da sole o da vista) con una riduzione del 15%. Come? Basta iscriversi alla nostra Newsletter per ricevere sulla tua casella di posta il codice promozionale da utilizzare in fase di acquisto.
Spedizione e Reso Gratuiti
Consegna Gratuita in tutta Italia
Tutti i nostri clienti possono usufruire della consegna gratuita su tutto il territorio italiano.
Sappiamo bene quanto essere a proprio agio con i nuovi occhiali sia fondamentale. Proprio per garantire il massimo della soddisfazione ai nostri clienti offriamo il primo reso gratuito.
Contact info
Via Ludovico Ariosto, 11, 90144, Palermo, Italy
- +390912772291
- customerservice@otticalipari.it
- otticalipari.it
3.2
Average
366 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ottica Lipari
Dear Paulina,
thank you for your feedback.
Clients review are helpful for us.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Everything great!
Great communication, super fast service.
Needed to return the product, processed very easy and quick.
Definitely recommended!
July 25, 2022
Reply from Ottica Lipari
Hi Zeynep,
Thank you for your feedback.
We are really happy to read your review.
We hope to see you again on otticalipari.it!
Ottica Lipari Team
Pleased with the delivery
Pleased with the delivery, pleased with the quality! Recommend!
July 14, 2022
Reply from Ottica Lipari
Dear Krys,
Thank you for having taken your time to provide us your feedback.
Clients review are helpful for us.
Ottica Lipari Team
Pleasantly surprised
I’m always sceptic about buying from abroad via webshop but I’m 100% satisfied. From the collection they have (sunglasses I wanted were sold out everywhere but they still had it) to the order confirmation and follow up, everything smooth. Delivery within promised 4 working days fully traceable (Netherlands). Keep it up!
June 10, 2022
Reply from Ottica Lipari
Dear Brian,
Thank you for having taken your time to provide us your feedback.
We are really happy to read your review.
Your experience is important to us.
We hope to see you again on otticalipari.it!
Ottica Lipari Team
Can really recommend Ottica Lipari :)
Can really recommend Ottica Lipari :) had a positive experience through the whole process.
Received glasses to Ireland very quickly with tracking in place. Even though the glasses didn’t fit, returned them for free and got refund also fast and smooth literally within couple of business days.
May 30, 2022
Reply from Ottica Lipari
Good morning Olga,
thank you for having taken your time to provide us your feedback.
Our team is happy to have met your expectations.
Looking forward to see you again in our e-shop.
Ottica Lipari Team
Reply from Ottica Lipari
Dear Customer,
thank you for having taken your time to provide us your feedback.
Looking forward to see you again in our eshop.
Ottica Lipari Team
How can I give 6 stars?
I ordered a pair of custom sunglasses and the process was so smooth and fast. Ottica Lipari's custom service was kind and quick to reply. I ordered the sunnies on Friday and they arrived to my door in Finland on Tuesday, which I find super fast and especially for a custom made product.
One of the best experiences I've had with online shopping!
February 23, 2022
Unprompted review
Reply from Ottica Lipari
Dear Bettiina,
Thank you for having taken your time to provide us your feedback.
We are really happy to read your review.
Your experience is important to us.
We hope to see you again on otticalipari.it!
Ottica Lipari Team
arrived on time and in good condition
November 5, 2021
Unprompted review
Reply from Ottica Lipari
Dear Elena,
thank you for your feedback!
Clients review are helpful for us.
Come back to visit our eshop.
Ottica Lipari Team
Reply from Ottica Lipari
Dear Beatriz,
Thank you for having taken your time to provide us your feedback.
Clients review are helpful for us.
Ottica Lipari Team
Excellent service
Excellent service. Quick delivery. What more is there to say? Definitely buying my next pair of sunglasses there again 😊
September 3, 2021
Reply from Ottica Lipari
Dear Daniel,
thank you for your feedback.
See you soon in our store!
Ottica Lipari Team
Reply from Ottica Lipari
Dear Dominik,
thank you for your feedback.
Clients review are helpful for us.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Reply from Ottica Lipari
Dear Mevrouw,
thank you for your feedback.
We are happy to offer our customers a great shopping experience.
Come back to visit our eshop.
Ottica Lipari Team
Very helpful & efficient service
Very helpful & efficient service
Highly recommend this optical store
May 24, 2021
Reply from Ottica Lipari
Dear Mary,
thank you for your feedback.
Clients review are helpful for us.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Fast response by customer service and…
Fast response by customer service and fast shipping. No complaints!
May 24, 2021
Reply from Ottica Lipari
Dear Robin,
thank you for your feedback.
Clients review are helpful for us.
We hope to see you again on otticalipari.it!
Ottica Lipari Team
Excellent service & customer care
May 20, 2021
Reply from Ottica Lipari
Hello Nikolaos,
thank you for having taken your time to provide us your feedback.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Reply from Ottica Lipari
Hello Isabelle,
thank you for having taken your time to provide us your feedback.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Reply from Ottica Lipari
Good morning Fi,
thank you for having taken your time to provide us your feedback.
Our team is happy to have met your expectations.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Thanks for a great service
Thanks for a great service, fast delivery and authentic item.
February 22, 2021
Reply from Ottica Lipari
Dear Yolande,
thank you for having taken your time to provide us your feedback.
Looking forward to see you again in our eshop.
Ottica Lipari Team
Fast shipping to USA!
January 27, 2021
Reply from Ottica Lipari
Hello Egill,
thank you for sharing with us your feedback.
See you soon in our store!
Ottica Lipari Team
Dispatch was immediate and deliver very…
Dispatch was immediate and delivery very fast! The packaging was great, and the little gift with the cloth and mini screwdriver was highly appreciated!! :) The item is as described and I’m very pleased with these cool frames!
Thank you very much Ottica Lipari!
January 14, 2021
Reply from Ottica Lipari
Dear Katerina,
thank you for your feedback.
We are happy to offer our customers a great shopping experience.
Come back to visit our eshop.
Ottica Lipari Team
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