Ouramatcha Reviews 7

TrustScore 4 out of 5

4.2

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Company details

  1. Tea Store

Written by the company

Oura Matcha is een premium matchamerk uit Amsterdam. Onze ceremonieel-grade matcha komt rechtstreeks uit Kagoshima, Japan — een regio die bekendstaat om haar rijke theetraditie. We gebruiken uitsluitend eerste oogst-bladeren, geplukt aan het begin van het seizoen voor de meest verse, levendige smaak en de hoogste kwaliteit. Deze bijzondere oogst vindt slechts één keer per jaar plaats! Naast onze matcha bieden we een zorgvuldig geselecteerde collectie hoogwaardige tools aan, waarmee je thuis de perfecte matcha kunt bereiden. Elk item is niet alleen functioneel, maar ook prachtig vormgegeven — de ideale toevoeging aan jouw eigen matcha-hoek of dagelijkse ritueel. Ervaar de kalme energie en pure smaak van authentieke Japanse matcha met Oura Matcha. 🍵


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Obsessed

Got my order and I'm so happy! I placed my order on February 2nd and already received it on the 5th, super fast shipping. I was obsessed with the cute handwritten note, the Hojicha sample, and the stickers. Such thoughtful extras that really made my day. Can't wait to keep enjoying this matcha!

February 2, 2026
Rated 5 out of 5 stars

Great matcha, great branding

The founder of Oura matcha is so sweet and helpful. I was not sure if I should be using culinary or ceremonial for my iced lattes and she kindly guided me through it. The matcha is so green and has no bitterness at all and on top of that the branding is adorable.

January 30, 2026
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Reply from Ouramatcha

Thank you so much for a nice review 💚 Enjoy your Matcha ritual 💚

Rated 5 out of 5 stars

The best matcha

The best matcha! Love the ceremonial one for warm matcha and culinary for baking. My most favourite brand, can 100% recommend!

January 8, 2026
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Reply from Ouramatcha

Thank you 💚

Rated 5 out of 5 stars

Love this brand so much!

Love this brand so much! They really pay attention to detail, and the whole packaging experience is always a pleasure. They even include recipe recommendations, which is so handy. Highly recommend grabbing some Oura Matcha products! 💚 💚 💚

November 28, 2025
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Reply from Ouramatcha

💚 Thank you for the high recommendation. We put a lot of heart into our Oura Matcha packaging and those handy recipe guides, so it’s wonderful to hear they’ve been a hit. Enjoy your whisking, and we can’t wait to see you back at the Oura Matcha shop soon!

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Rated 4 out of 5 stars

The culinary matcha isn't suitable for…

The culinary matcha isn't suitable for lattes despite the fact that it's supposed to be according to the website. Other than that the hojicha and high quality matcha are good. I understand that it's not Ouramatchas' responsibility but i had a horrible experience with the shipping itself. It arrived without any notice and the driver was angry, rude and almost sent the package back to you without giving it to me. He kicked the package and was just awful. Thank you for the bag, it's a nice gift! I hope that in the future i can choose a different delivery company that will bring me your matcha.

November 28, 2025
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Reply from Ouramatcha

Thank you so much for your feedback—and for giving OURA a try 💚 We’re really happy to hear you enjoyed the hojicha and ceremonial matcha, and that the thank-you bag brought a little joy your way!

We’re so sorry to hear about your delivery experience—that’s absolutely not okay. Once a package leaves our hands, we rely on third-party delivery companies to handle it with care, but we know that’s no excuse for rude behavior or mishandled packages. We’re actively exploring more reliable shipping options, because your experience matters to us.

As for the matcha types: our white pouch is strictly culinary matcha, meant for baking, smoothies, and recipes—not for lattes or sipping (we note this on the site and the pouch). For your latte moments, the green pouch ceremonial matcha is your go-to—it’s smoother, richer, and made for that dreamy glow-up 💫

We hope to welcome you back soon and give you the experience you truly deserve.

Lucia, OURA Matcha

Rated 5 out of 5 stars

Highly recommend this matcha!!!

Communication was great! Delivery was fast and the matcha is perfect. We’ve been to Japan and this matcha came close to what we had there. Will definitely be ordering more!!!

October 26, 2025
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Reply from Ouramatcha

Thank You for your kind words. We appreciate your support. 💚

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