Technician Adam was great and immediately identified the problem I had and fixed it within minutes. Never worked with such an efficient technician and very pleased I bought the Outbyte product rather... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Bad 3 days with keyboard showing as Unknown, even after doing a factory reset. Contacted Support twice, both times got Simon, and he just fixed it very quickly. Well worth the subscription i paid an... See more
Company replied
Simon was very helpful. He understood my concerns. He was polite even when I was anxious. He followed all the steps I later found on Internet advisory boards, except he was several times quicker than... See more
Company replied
This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue... See more
Company replied
Company details
Information provided by various external sources
Clean and optimize your PC with Outbyte's software
Contact info
1644, Crows Nest NSW , 1585 , Sydney, Australia
- outbyte.com
4.5
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I Just started using the new system…
I Just started using the new system which I assume replaced Norton, but I am getting to know doing busy tax deadline 10/15/2025. I will make it
October 6, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback. We’re glad to hear you’re getting familiar with the system, and we hope it continues to meet your needs. If you have any questions or need assistance, please contact us at support@outbyte.com.
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DLL issue resolved
Outbyte Computing helped me open a corrupted application correctly. The problem was a DLL issue.
The assistant did an exceptional job very quickly.
October 5, 2025
Unprompted review
Reply from Outbyte Computing
We’re pleased to hear the issue was resolved quickly and that you were happy with the assistance provided.
Great product and ease to use online help
Great except had to contact online help to gat 1 update to work properly but online help was fast and ease and they were able to fix issue remotely
September 24, 2025
Unprompted review
Reply from Outbyte Computing
Glad to hear our support team was able to quickly assist and resolve the update issue for you.
Quick and easy service
Quick and easy service. Live help was amazing and fast!
October 1, 2025
Unprompted review
Reply from Outbyte Computing
Happy to know the service felt quick and easy for you, and that live support could help right away.
Quick and easy repair
You were quickly able to diagnose my problem and complete a repair that has been effecting me for a while.
October 1, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback! We're glad to hear the issue was diagnosed and resolved quickly so you could get everything running smoothly again.
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DO NOT USE THEIR SOFTWARE
DO NOT USE THEIR SOFTWARE - this company is scamming the hell out of you and they are using simple problems that you can easily fix yourself within 2-3 minutes and tell you you are not able to solve it yourself. this is one of the most fishy companys ive ever seen. wouldnt be wondered if they put malware into their software aswell.
October 1, 2025
Unprompted review
Reply from Outbyte Computing
We respect your right to share your opinion about the value of our software. However, implying that Outbyte could place malware into our products is both inappropriate and inaccurate.
Our programs are regularly reviewed, tested, and monitored to ensure compliance with industry standards and to verify their safety.
If you found the product not suitable for your needs, we offer a 30-day money-back guarantee. Please contact us at support@outbyte.com and we will assist you directly.
Fast support Knowledgeable and easy to…
Fast support Knowledgeable and easy to work with
September 30, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for sharing your feedback. We are glad to know our support team could assist you quickly and effectively.
Malware showed up after install
I had a sound card issue on laptop so thought this would help. It did not resolve that issue and after doing all the recommended driver updates, the brightness adjustment on the laptop no longer works.
In addition, I started to get a lot of spam emails that were not filtered out by gmail and had credit card fraud charges that were online based. Same card I used for this software. No other "new" charges other than the ones I have done for a very long time and had no issues.
September 29, 2025
Unprompted review
Reply from Outbyte Computing
We’re sorry to hear about your experience. Please note that any purchases of Outbyte Driver Updater or Outbyte PC Repair are fully authorized by the customer through the shopping cart, and we have no way to make unauthorized charges. There is no evidence that any unrelated charges or issues are caused by our software.
All emails you receive from us are related to our products and license information. We also see that you’ve requested a refund through our support team, and your request is currently being processed.
Regarding system changes after driver updates, you can easily revert them in the Safety tab using the Rollbacks option, as every driver update automatically creates a backup. Any issues with brightness or other system settings can sometimes occur if changes require a system restart or if other updates are pending. For further assistance, please contact us at support@outbyte.com.
How nice, helpful and useful his help was.
How nice, helpful and useful his help was. Every way I turned he did expert work IMHO.
September 28, 2025
Unprompted review
Reply from Outbyte Computing
We’re glad to hear you found the assistance so helpful and useful.
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excerlant work and great person thank u…
excerlant work and great person thank u to
September 27, 2025
Unprompted review
Reply from Outbyte Computing
We’re glad to know you had such a great experience and found the service excellent.
The tech has a very good command of his…
The tech has a very good command of his work and was very helpful in communication clearly and has patience to solve the issue at hand....
September 25, 2025
Unprompted review
Reply from Outbyte Computing
We’re glad to know the support was clear, patient, and effective in resolving your issue.
The gentleman that took care of me was…
The gentleman that took care of me was very understanding and a fine job taking care of my problem JOB WELL DONE!!!!
September 25, 2025
Unprompted review
Reply from Outbyte Computing
We’re happy to hear your issue was resolved and that you had such a positive experience with the support.
Reply from Outbyte Computing
We’re glad to know it worked out for you and that we could help.
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the service outbyte driver is royal
the service outbyte driver is royal. Outbyte is the most professional service I've ever experienced. They solved all my driver problems quickly and competently.
September 22, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your wonderful feedback! We’re glad to hear that everything was resolved quickly and to your satisfaction.
Reply from Outbyte Computing
Thank you for your feedback! We’re glad to hear you had a really good experience with our service.
I'm new at using this program
I'm new at using this program. However, so far it has worked very well. My desktop is running much faster than before. I highly recommend that anyone try it out
September 20, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for sharing your experience! We’re happy to hear your desktop is running faster and that the program has been working well for you.
easy to set up
September 19, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback! We are glad to hear the setup was easy for you.
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Adam
Adam, your technician solved my problem in an exemplory manner. He delved into, and installed drib=vers, thatwere way beyond my experience. VERY IMPRESSIVE. Big Thank you.
September 15, 2025
Unprompted review
Reply from Outbyte Computing
We’re pleased to hear that your issue was resolved successfully. It’s great to know our team could provide the expertise you needed. Thank you for sharing your feedback.
WONDERFUL ASSISTANCE FROM THIS COMPANY
I would have never gotten my computer scan to work without their amazing assistance. I recommend them highly and Sam did a wonderful job! I am forever grateful for his assistance.
September 15, 2025
Unprompted review
Reply from Outbyte Computing
We’re glad to hear our team was able to get everything working smoothly for you. Your recommendation means a lot, and we’re always here to provide assistance whenever needed.
I was very fortunate to connect with…
I was very fortunate to connect with Alan. Not only was he knowledgeable and therefore extremely helpful, but he was most patient with this 80+ year old with limited knowledge of computers. So, many thanks to you for hiring such a dedicated tech, but to Alan for being so helpful. Give him a well-deserved raise/bonus!
September 14, 2025
Unprompted review
Reply from Outbyte Computing
We’re delighted to hear that our support team was able to assist you so patiently and effectively. It’s always our goal to make sure every customer feels supported and cared for, no matter their level of technical knowledge.
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