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2.3

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Wrong shoe size received

I ordered climbing shoes size 35 (EU) and received the expected climbing shoes quickly, but size 41,5 (EU).
I wondered how it is possible to mix up sizes this way.
Mail asking for exchange / refunds still unanswered in spite of automated information of "immediate" reply.

April 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Experience

Great Experience. The website was easy to navigate and well presented. The item I ordered (Scarpa Mojito Shoes) shipped promptly and was received in good condition. I live in the United States of America and I would highly recommend Outdoor39, you won't be disappointed.

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Very amazing online shopping

Very amazing online shopping
I searched a long time for new winter boots and found outdoor39 having it for a great price. I also received them very fast in a few days.
Thank you very much.

March 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Good quality product

I found an ski boot that was almost impossible to find locally or anywhere else nearby. I was very happy about the product I received as well. Be patient as the communication might take a little longer than normal, but it is worth it. The boots came as described and were packaged well. NOTE: The first communication you get with order confirmation will likely land up in your junk or spam folder so go there first and search it and there it will be. Once you move it to your inbox, all other communications will come there.

March 7, 2021
Unprompted review
Rated 4 out of 5 stars

Ich liebe Deutschland

Nice place. Give it a 4 star. Internet communication is not real easy. Email address does not work. At least not from the U.S....other than that. Good Experience. Honest Place.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Good products but slow processing

The price is low and the product is good. I also appreciate the response after my previous review. The only thing annoyed me is the long processing time. It took nearly two weeks to arrive, longer than 7 business days advertised by the website. I recommend it if you do not worry about time.

February 24, 2021
Rated 5 out of 5 stars

Outdoor 39 totally legit

Trustpilot removed my prior review that was poor because apparently I didn't give them enough documentation. It's hard to trust sites especially overseas.
But outdoor 39 did exactly what they said they would except a little slower. Website said order processing for 10 days.
So in the end they shipped by a FedEx I had my ski boots within 4 days of shipping from Germany. They're exactly what I ordered and they were a great deal. I would highly recommend these guys. They are legit

February 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Staggeringly fast shipping!

Boots shipped in about a week, and they were on my doorstep in the States 48 hours later. I can't overstate how great the shipping was. The price was 34% below MSRP, too.

February 4, 2021
Unprompted review
Rated 4 out of 5 stars

A Positive Experience

I really appreciate the price point on the product that I purchased (Nordica ski boots) and that shipping was without additional cost (I don't like finding out shipping costs until I have placed my order). It seemed to take longer to get the product from Germany to the US than I wanted, but I was probably just impatient. Having the tracking info was wonderful. E-mail response to my inquiries was prompt and helpful. I wouldn't hesitate to order from you, again.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Goods as advertised

Ordered a pair of Scarpa AT boots at a competitive price. Received the boots within a week. No surprise. Very happy with the experience.

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

No response..

Sent several emails asking for stock status, never received a reply. Buyer Beware.

Additionally, any further reviews I can find seem to be posted to multiple sites at the same time with little substance.

January 6, 2021
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Rated 5 out of 5 stars

Outdoor39 are great

great company, from start to finish. Great price, amazing products and service. All staff friendly and helpful, and very careful

December 19, 2020
Unprompted review

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