Outdoor Living Group Ireland Reviews 

Good company to deal with; we ordered our garden set in Jun but could not take it in until end of Aug. They agreed to hold it for us in their warehouse at no extra cost.
However, when ready for delivery they noticed the table was missing. They offered us the display one, after sending multiple photos and agreement from us, at a discounted rate and sent us a credit note within the hour.
Delivery was smooth and on time.
Thank you for good service!

Excellent services, very impressive showroom! Thank you Outdoor Living, I will be back again and have recommended you to family and friends.

Great experience on the site, easy to know what product is, full information. Delivery was super quick and no hassle. Product is great and in full use in all weathers!!

Absolutely fantastic company with a vast array of products to suit all types and sizes of gardens. I am so delighted with my furniture and my garden is now complete. The staff are wonderful to deal with and I wouldn’t hesitate to recommend this great family run business.

Brilliant service from Nathan and the team at the glen of the downs branch. Great communication from start to finish. A breeze to deal with. Highly recommended.

Thanks Guys.

Absolute shambolic customer service with ridiculous excuses for non delivery and zero pro active engagement with the customer. I will never buy from this company again

The quality of a company is not what happens when things go smoothly but when they go wrong or theres a problem.

We recently purchased a garden furniture set, which when delivered had some incorrect, yet essential elements. Contacted their aftersales team, exchanged a couple of emails, a phone call and followed with two site visits within 24 hours to identify the issue and replace the incorrect parts.

Would strongly recommend....

Just received my furniture delivery in time for Easter. Staff were really helpful and I was delighted with how my order was handled. Will definitely be recommending to my friends.

Excellent service, staff very helpful and I was able to get what I was looking for. Very impressed

Excellent service and helpful staff! The delivery was very quick and the furniture is high quality.

Great experience, fantastic customer service. The team went above and beyond assisting me with all my issues. Thank you for all your help.

Would highly recommend this company. We bought a bistro set from them a little while ago, so we knew they were very reputable and the furniture is really good quality. We visited their showroom and were given lots of help and advice and eventually decided on the Hamilton 8 seat Oval dining set with firepit. Delivery was really quick and a big thank you to Lauren, who went above and beyond to get the delivery sorted, help us with assembly questions and provide brilliant customer service. Can't wait for the warmer weather now so we can use all our lovely new furniture.

Loving their new showroom in the Glen of the Downes, such a massive range of garden furniture, I’ve been looking for a sturdy good quality sunbed for years, they have loads to choose from, the sales assistant was so knowledgable about all their products and the customer service was above and beyond. Must bring hubby down to show him all the tables and chairs, and bbq’s, too much lovely stuff 😜, oh and Great coffee available also 👍

We purchased a new gas BBQ from Outdoorliving.ie in the last month and are very satisfied with not just such an easy to assemble and sturdy unit, but also the fantastic customer care which we received. We have already been using this unit and it is exceeding our expectations with each use.

Pathetic customer service! I paid almost 1000 Euro in September 2021 for a garden set of 1 table and 4 seats which were supposedly "Quality made for Irish weather" with the offer including a 1 year Guarantee. The table glass top shattered with wind we had a few days ago. When i contacted the company they asked for photos which i sent . I then recieved an emsil informing me that the warranty does not cover the table top!!! I cannot even buy a replacement off then. I was advised to contact my "local glazier"!!!

Scam. They say on the website you can collect in store. You go in store and they tell you they don't have it in stock and you need to pay €59 for delivery. Go online and delivery turns out to be €69. Turns out the delivery with DHL wouldn't be nearly this high - so they're ripping customers off completely. It's a scam.

I had a problem dealing with this company when I bought a new BBQ in 2021. The problem was eventually sorted...and in hindsight I'm sure Covid constraints didn't help ....staff working remotely etc.,
I am pleased to share that they have taken positive steps to improve customer service and actually took the trouble to contact me recently and apologise for a problem that occurred over a year ago....together with a kind gesture.
Well done Outdoor Living. (Updated 03.10.22)