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Outdoor World Direct Reviews 8,167

•
TrustScore 5 out of 5

4.9

Camping Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,021 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the helpful and friendly staff who provide great advice and ensure satisfaction with purchases. Many appreciate the competitive pricing, often finding products cheaper than elsewhere, and the wide selection of quality items available. The ordering process is described as straightforward and efficient, with many people receiving their items quickly, often with next-day delivery. However, some customers experienced issues with delivery, including damaged parcels, delayed arrivals, or items being sent to incorrect addresses, often due to courier problems. A few also mentioned receiving products with minor defects, such as rips in fabric or inadequate components.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its swiftness and efficiency from... See more

Price

Users describe positive interactions with price, frequently highlighting great deals and competitive pricing... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by several well-known retailers before a camping trip, I found this site and was sceptical because the prices were so good. I ordered two items, including one on pre-order, a... See more

Company replied

Rated 5 out of 5 stars

I purchased a tent package and paid for express delivery as I had booked a camping trip. Unfortunately DPD failed to deliver the next day. The staff from Outdoor World couldn’t do enough and dealt wit... See more

Rated 5 out of 5 stars

Very very helpful staff. The windbreak is superb. The delivery company DPD junk. They took the parcel to the wrong depot thus causing over 24 hrs delay. The parcel was damaged on delivery, the dr... See more

Rated 5 out of 5 stars

Amazing!!! We’re setting ourselves up for our first camping trip & have been able to get almost everything we need. Were able to order online & got really great communication & delivery details. Staff... See more

Company replied

Company details

  1. Camping Store
  2. Awning Supplier

Written by the company

Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.

OutdoorWorldDirect Details

Written by the company

Free UK Shipping
We offer free delivery to UK Mainland on orders over £50, terms and conditions apply as some postcode are restricted.
EU Shipping Available
We now ship to over 20 European countries, simply check the website for details.
Great Brands
We stock the finest outdoor brands on the market - Vango, Outwell, Coleman, The North Face, Didriksons, Regatta, Robens and many more.
Great Customer Services
We think our after sales service is one of the best in the industry, if not the best! If you have a problem with your order, simply give us a call on 01924 265457 and we will do our best to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service. Item arrived next day as agreed as per telephone conversation. Staff very helpful on phone. Will definitely use this company again

June 18, 2026
Rated 5 out of 5 stars

hassle free ordering process…

Hassle free ordering process and i am really pleased with the outwell carolina tent ..very good quality as a lifelong camper its probably the best tent ive owned.good price too and fits the bill perfectly

June 10, 2026
Rated 4 out of 5 stars

Cannot fault outdoor world who deliver …

Cannot fault outdoor world who deliver as promised, can’t 100% say the same about the product thought, purchased a vango awning, all good until I came to fit caravan wheel arch covers, the limpet ‘suckers’ were useless flimsy and inadequate, went on line and bought some good ones for less than £10. Why can’t vango use better quality suckers which otherwise spoil a decent awning.

June 15, 2026

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