OUTLAWS. Amsterdam Reviews 

3,366
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic selection of unique, beautifully crafted jewelry and accessories that fit nicely, look amazing, and match product descriptions perfectly. Consumers also highlight the exceptionally fast shipping times, helpful communication, and the special care put into the wonderful packaging of each individual order. However, some people mentioned experiencing unfortunate delivery delays or having their valuable packages arrive much later than they originally expected. A few reviewers were notably dissatisfied with customer support communication and encountered some frustrating difficulties when trying to resolve sizing or shipping issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the items look stunning and feel strong,... See more

Quality

Consumers find quality to be positive and consistently praise the high-grade materials and exceptional... See more

Delivery service

Customers report great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Order

Users describe positive interactions with order, noting that the purchase and selection process is very... See more

Customer service

Clients share positive opinions on customer_service, highlighting exceptional attentiveness and rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Order was delayed slightly. However, the customer service team was on the ball and got back to me immediately. On top of that the rings are exactly as advertised and fi... See more

Company replied

Rated 5 out of 5 stars

I've purchsed the Skulled bracelet, 2 amazing rings and a steel cross necklace from Outlaws of Amsterdam so far - all amazing quality and unique designs. This won't be my last purchase! Awesome

Company replied

Rated 5 out of 5 stars

We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,366)

1,535 reviews in the last 12 months

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Rated 5 out of 5 stars

Valued Customer

Hey all,
I genuinely appreciate your interest I've ordered a few items previously which have arrived super quick like 3 days I ordered a few things this time on the 16th and was just conscious they haven't arrived. I spoke to your team who were prompt and knowledgeable happy to leave a rating I'm slowly but surely building a nice little collection.
Thank you again for your email your team made me feel valued and found the information required.On all my previous items arrived within 3 days I'm confident that the items will arrive and the quality as always is amazing I'll be ordering again especially with the prices and also the deals and offers.
Cheers again Mike

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding – Unique, Original & Exceptional Service

Absolutely fantastic experience from start to finish. The cross and chain are genuinely unique, original and beautifully made, you can tell there’s real care and attention to detail behind the products.

The whole experience was excellent, from ordering through to delivery, and I couldn’t be happier with my purchase. A really distinctive company offering something different from the usual.
I’ll definitely be purchasing again and would highly recommend them to anyone looking for something unique!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, quick and free delivery, fast exchange.

I wanted to exchange a ring for smaller size, it was very quickly processed without any delays. Kudos to customer service

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome 🤩

Great quality really pleased with my old Norse ring. The communication is great if there is a problem very patient in supporting so thank you! Looking forward to receiving my lined ring! Thanks brothers great company!

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish when extra effort…

From start to finish when extra effort translates into solid service I champion that cause. This company is clearly made up of shape shifters and cosmic wizards.
Creating works of art forged from the fires of Valhalla takes time patience and a little bit of crazy. You guy have it and now I want more. Keep up the great work…don’t think about it..just do it.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Rings

From ordering to receiving my beautiful rings Outlaws constantly checked in to see where my delivery was and letting me know it was on the way ..
Once rings arrived the quality and craftsmanship of all 3 rings was even better than expected. Will definitely be ordering more !!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake with the shipment…

I made a mistake with the shipment details and the next morning I
got a email asking if it was the right adress. That alone gave me the reasurrence that they really want every order to go well. When I gave the right adress, they responded very quickly and put the order out. I think it is great service.

August 21, 2026
Unprompted review

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