Outnorth.fiReviews 

3,326
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The store had good Black Friday offers and a pleasant online experience. The site doesn’t look super outdated and has enough payment options. The only thing holding them back is probably they don’t of... See more

Rated 5 out of 5 stars

Very good quality and prices there. Hopefully, I could find the size appropriate for me, this store is for real designed for scandinavian men, big sizes and brutal designs, following the best customs.... See more

Rated 4 out of 5 stars

Products are as pictured and described, process is easy, delivery was fine (just expensive). Prices are a bit higher than expected, but that depends on the product, some sales are good. This is my sec... See more

Rated 4 out of 5 stars

Still did not get what I ordered...please change the delivery Partner...but fair price and nice customer service. But I specificly choosen a Website with fast deliverytime because I needed the gloves... See more

Company replied

Company details

  1. Activewear Store
  2. Camping Store

Written by the company

Outnorth on ulkoilu- ja retkeilyvarusteita myyvä verkkokauppa. Myymme pohjoismaisia tuotemerkkejä, jotka mielestämme edustavat toimivuutta, laatua ja hyvää muotoilua. Verkkokauppatoimintamme käynnistyi joulukuussa 2005, mutta Outnorthin juuret ovat niinkin kaukana kuin vuodessa 1926.

Outnorth.fi Support

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(3,326)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You instructed post nord to send sms…

You instructed post nord to send sms about the package to a wrong number and now it returned to you. I am really upset about your pwrformance.

October 4, 2023
Outnorth.fi logo

Reply from Outnorth.fi

Hei Jussi.
Thank you for your message. Unfortunately we don´t add the information to the orders. Our customer support has contacted you for a sollution. You can always contact our costumerservice if something went wrong or you have questions.

Have a nice day.
Best outdoor wishes.
Markus , Outnorth

Rated 1 out of 5 stars

Package went to a different locker than…

Package went to a different locker than requested, significantly further away.

August 10, 2023
Outnorth.fi logo

Reply from Outnorth.fi

Hei Victor.

Thank you for your message. What we can see is that your parcel has been re-sorted to another service location due to size/contents. That is the reason why Postnord changed the pick up point. We are really sorry about this.

Have a nice day.
Best wishes.
Markus, Outnorth

Rated 4 out of 5 stars

Quick Response

At first, I was concerned because I was not notified of the shipment, but when I inquired about the shipment, I received a reply right away and the item was received safely.

July 27, 2023
Rated 2 out of 5 stars

Package arrived on day 8

Package arrived on day 8. Not before 5 working days. I had to wear my old shoes for the athletics compitition.

June 3, 2023
Outnorth.fi logo

Reply from Outnorth.fi

Hi Raghavendra,
Really sorry to hear that your order arrived late. It was packed 24 hours after you placed it and we're sorry about the delay in transport.

Best regards
Jenny, Outnorth

Rated 1 out of 5 stars

Still have not recieved my item

3-5 working days was promised. Now its been 12 work days..

April 12, 2023
Outnorth.fi logo

Reply from Outnorth.fi

Hei Max.

We are very sorry that you did not receive your delivery. Our customer service is investigating your delivery with Postnord and will contact you for a solution. You are always welcome to contact our customer service if problems arise or if you have questions about anything.

Have a nice day.
Best wishes.
Markus , Outnorth

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