Outrageous Insight Ltd Reviews 51

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

I think the course was super helpful in gaining skills in relation to connecting with consumers. Patrick was very positive and motivating throughout the course and Rachel provided a sense of calmness... See more

Company replied

Rated 5 out of 5 stars

Patrick was extremely knowledgeable, kind, and genuinely helpful throughout the class. I went in not really knowing what the class was about. I was honestly just told to go, but I came out having lear... See more

Company replied

Rated 5 out of 5 stars

I wish I would've been in my role a little longer before taking this course so I really could contribute to thinking in terms of our business. I thought the course itself was fantastic, offered a lot... See more

Company replied

Rated 4 out of 5 stars

I liked collaborating with people from cross-functional teams within the company and sharing out ideas and insights with each other. I also learned a lot of new skills that I can apply to my everyday... See more

Company replied

Company details

  1. Market Researcher

Written by the company

Each year, poor customer experience costs global businesses $4.7 trillion in lost sales. At Outrageous, we believe that every customer deserves to be delighted, but not every teammate knows how. We exist to close the Customer Delight Gap. Through consulting and training, we bake delight into your DNA. We don’t just teach your teams how to talk to customers—we show you how to understand their deepest needs, connect with their dreams, and build unforgettable products and services. So, if you’re ready to: 💥 Stop building the wrong products 💥 Boost workforce collaboration 💥 Delight customers using insight Let’s talk: 🇬🇧 + 44 (0)333 366 0895 🇺🇸 +1 803 258 5495 Hi (at) Outrageousinsight (dot) com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 4 out of 5 stars

Interviewing with Empathy Feedback

I think the course was super helpful in gaining skills in relation to connecting with consumers. Patrick was very positive and motivating throughout the course and Rachel provided a sense of calmness and nearby support/help for quick asks/direction/questions. The feedback I would have is that I felt that the class could be condensed I think 7 sessions is quite a bit. Additionally I think the translation and communication of the analysis section of the course could use a bit of improvement. I feel that the case study provided good discussion but ultimately we didn't arrive at "FAST" - I think stronger examples could be provided. Specifically, many slides and comments mentioned "this would be shorter" or "30-60 words" but the analysis approach going from a large amount of information to smaller sharp points was a little lost.

February 3, 2026
Unprompted review
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Reply from Outrageous Insight Ltd

Hey Jasmeen, thank you so much for this invaluable feedback. As I said, we're not just teaching; we're also learning on this end. Will be actioning this on our end, and happy to keep you posted on progress. Appreciate the engagement, as always, Patrick at Outrageous Insight

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Rated 5 out of 5 stars

Interviewing with Empathy Feedback

I wish I would've been in my role a little longer before taking this course so I really could contribute to thinking in terms of our business. I thought the course itself was fantastic, offered a lot of insight on talking to consumers and how to look/listen for bits of information from interviews to better the business. The slides were sometimes hard to follow and really understand the point - it was difficult to sometimes respond when questions were asked. But overall I think it is a great course that individuals should take!

February 4, 2026
Unprompted review
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Reply from Outrageous Insight Ltd

Thanks, Zoe, for your review. I have emailed you for more information and would love to dig deeper into your feedback. As I mentioned during the course, we continue to update it in response to learner feedback. So your input is invaluable. Many thanks, Patrick

Rated 5 out of 5 stars

Patrick was extremely knowledgeable

Patrick was extremely knowledgeable, kind, and genuinely helpful throughout the class. I went in not really knowing what the class was about. I was honestly just told to go, but I came out having learned so many things I can actually use every day in my career. The experience was impactful not just because of Patrick and the advisor, but also because of how much we learned from each other in the program. It was a supportive, engaging environment that made the learning feel real and applicable.

January 8, 2026
Unprompted review
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Reply from Outrageous Insight Ltd

Hey Denise, thank you so much for this lovely review. It was such a pleasure to learn alongside you and see your progression through this course. Both the Co-facilitator/advisor (your end) and I feel super confident that you're going to make a huge impact with the brand. Well done. Patrick

Rated 5 out of 5 stars

Patrick Makes Interviewing Engaging and Impactful

Patrick is such an amazing guy with loads of insights! He is great at connecting with people, understanding people, and teaching people. It was such a pleasure to have met him and to have worked together during the early days of launching his interviewing course at Under Armour. His program allowed us to ensure consistency in our interviewing techniques across various teams at Under Armour. It also ensured that we were not biased interviewers and that we were asking questions in the correct way while building rapport with the people we were interviewing. His interviewing course helped us tremendously, and I would highly recommend it to anyone looking to hone their interviewing skills. Patrick is also super enjoyable to work with, very funny, and will be a friend for life! :)

October 15, 2024
Unprompted review
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Reply from Outrageous Insight Ltd

What a lovely review. Thank you. It was such a pleasure to work alongside you. And am so happy to still be in touch. Thank you Madalyn!

Rated 5 out of 5 stars

I think the course is really…

I think the course is really interesting and challenging in a good way. I do think that there could be more direction/clarity on what the expectations at different points, but in general I like the flexibility of the course and the fact that it's different depending on who is in it.

April 23, 2025
Unprompted review
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Reply from Outrageous Insight Ltd

Hey Becca, we truly appreciate your feedback. I will reach out to you via email to understand what better clarity might look/feel like, and how we can continue to optimise these elements for learners.
Patrick, Outrageous Insight

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Rated 4 out of 5 stars

I liked collaborating with people from…

I liked collaborating with people from cross-functional teams within the company and sharing out ideas and insights with each other. I also learned a lot of new skills that I can apply to my everyday work.

April 14, 2025
Unprompted review
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Reply from Outrageous Insight Ltd

It was such a pleasure learning alongside you Victoria. Thanks for your review, Patrick

Rated 5 out of 5 stars

Fantastic experience!

I recently had the opportunity to participate in a course conducted by Patrick at Outrageous Insights, and I must say it was an incredibly enriching experience! Our instructor, Patrick, brought an unparalleled level of energy, expertise, and genuine care to the sessions, making it truly outstanding.

Patrick's enthusiasm was infectious, keeping everyone engaged and excited throughout each session. His passion for helping us improve our interviewing and presenting skills was evident in every explanation and example he provided.

What truly set Patrick apart was his genuine care for each participant's learning journey. He went above and beyond to ensure that everyone felt supported and understood, taking the time to answer questions thoroughly and provide personalized guidance where needed. His approachability and willingness to listen made the class environment incredibly welcoming and conducive to learning.

Furthermore, Patrick's knowledge of the industry was extensive and up-to-date, offering useful insights and perspectives that I know will prove invaluable in my role. His ability to distill complex concepts into digestible nuggets of wisdom made the material easy to understand. Overall, I cannot recommend Patrick and Outrageous Insights enough!

March 17, 2024
Unprompted review
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Reply from Outrageous Insight Ltd

Hey Jordyn, thanks so much for your wonderful feedback. It was awesome learning alongside you and your colleagues. Patrick

Rated 5 out of 5 stars

Impactful and educational course and teacher!

Patrick was an amazing course teacher! He made the course extremely inclusive, accommodating, educational, and a fun environment to learn in. I learned the necessary information to prepare, conduct, and analyze consumer interviews and feel 100% confident to apply my experience in the future!

March 18, 2024
Unprompted review
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Reply from Outrageous Insight Ltd

Thanks so. I really appreciate your kind feedback. Patrick

Rated 5 out of 5 stars

Fundamental to gaining insights from stakeholders

Outrageous Insight were fundamental in improving our ability to engage our external stakeholders in shaping our strategy. Patrick helped us to shape our engagement process to ensure we gained insights that were actionable as well as strengthening our external relationships.

September 1, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Hey Adam, thank you for asking Outrageous to help with stakeholder interviews. It was brilliant to work alongside you, to further amplify the impact you make at Porchlight. Patrick at Outrageous.

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Rated 5 out of 5 stars

Patrick is INCREDIBLE

Patrick is INCREDIBLE! He is an amazing mentor, teacher, and person. His knowledge around the subject matter is extensive and anyone who gets the chance to work with him is lucky.

October 5, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Thank you. #Blushing this end. Patrick

Rated 5 out of 5 stars

Loved this experience

Great information presented throughout the course. Patrick is absolutly amazing and makes this course enjoyable and beneficial for those who attend.

October 3, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Thank you, Brian. I loved learning alongside you. Let's keep in touch. Patrick

Rated 5 out of 5 stars

The course was extremely helpful

The course was extremely helpful. The information was presented in a clear, interesting and compelling manner, and I know that it will help me both personally and professionally. Patrick is a wonderful facilitator, very supportive, fun and engaging.

October 3, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Really appreciate this awesome feedback, Lorin. The facilitation piece is something I and the Outrageous Crew really love, so if we can help with this too, please shout! Patrick

Rated 5 out of 5 stars

Patrick was a great instructor

Patrick was a great instructor. I learned a lot and he was very engaging throughout the whole experience. He was helpful when I had questions and was always available!

October 2, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

It was great to have you on the course, Stephanie. Thanks for all your energy and contributions. Let's keep in touch, Patrick

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Rated 5 out of 5 stars

A fun way to get out of your comfort zone!

I really enjoyed this course. The weekly presentations were super clear and made the content easily digestible. Patrick was inclusive, patient, and kind throughout the experience! One idea that I would have found helpful is to show a couple of example interview clips before we conduct our interviews. Overall this was a lovely experience and I enjoyed getting out of my comfort zone

July 19, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Hey Jenna, thank you for your review. It was awesome to work with you. Your idea is great and something that will be incorporated in the coming courses. Shout if I can help in anyway in the future! Patrick

Rated 5 out of 5 stars

Excellent Vibes & Content

Having spent a lot of time in a corporate environment I've been through ~several~ outside trainings. This one has by far been the best. All of what we learned was important and helpful to not only my work, but me as a person. And it was made even better by Patrick. He's the Ms. Frizzle of interviewing - fun, engaging, full of mischief and just all around good people.

July 11, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Thanks Caitlyn AND I have to admit I had to look up who Ms Frizzle (the Friz) is. Love the fact that she teaches magic on a bus and her catchphrase is “It's time to take chances, make mistakes and get messy!” HECK YEAH.

Rated 5 out of 5 stars

Representation in Research Focus Groups

Patrick did a great job moderating some focus groups as part of MRS' Representation in Research project. Patrick was lovely to work with - professional, adaptable and open to ideas. It was a pleasure working with him.

June 29, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Thanks Debrah. A joy to work alongside the Market Research Society on such an important topic.

Rated 5 out of 5 stars

Interviewing for Innovation Course

Very positive and constructive learning environment. The process of going through the course lends itself to active learning and the opportunity to grow qual research skills in an empowering way. The challenge of receiving live interviewing feedback feels uncomfortable in the moment but truly pays off. Patrick is a fantastic instructor!

May 18, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

As I said, right at the start, the course is tough but achievable. I am so pleased you felt the time and energy was a valuable investment. Thank you for this generous feedback. Patrick

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Rated 4 out of 5 stars

Insightful and applicable

Patrick’s passion, enthusiasm, support, honestly and knowledge made this class not only incredibly helpful, but enjoyable. Applying actual work to the lesson created lessons I will not forget, and will implement in my day-to-day. Insightful and applicable.

May 18, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Thanks for this really generous review. It was great to learn alongside you and look forward to keeping in touch. Patrick

Rated 5 out of 5 stars

Inspiring and innovative social impact research

I cannot recommend Outrageous Insight highly enough. As an NGO looking for targeted, high impact research on a sensitive and complex area of public policy, working with Patrick and team was a dream. Patrick inspires and guides his clients, makes a big task seem doable, and presents results in a way that makes sense. We were one satisfied customer!

April 4, 2022
Unprompted review
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Reply from Outrageous Insight Ltd

The Outrageous Crew and I hugely valued working with you. Thanks for this wonderful testimony. Patrick

Rated 5 out of 5 stars

Patrick is engaging and…

Patrick is engaging and knowledgeable-thoroughly enjoyed a masterclass about market research with him that was driven by authenticity and honestly. Entirely refreshing.

February 22, 2023
Unprompted review
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Reply from Outrageous Insight Ltd

Thanks for this Louise. Hugely enjoyed our chat about your work. We need more honesty about death. Patrick

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