O V Æ D A® Reviews 254

Fanastic qick turn around and delivery from order

Excellent presale guidance from Armani, very efficient delivery by a super driver, David who went the extra mile. Highly recommended.

Good service, good product and value for money.

Fabulous porcelain tiles which look great. Quick and efficient ordering service and delivered on time.
I have had original tiles for 1+ year and new tiles just delivered match.
Thank you.

Great service and very helpful

Excellent customer service and postage / packing - thankyou

Aaron was flexible with delivery options, which enabled me to order the goods I needed.

Great service and the product is very god. Unfortunately not in colours that work for us on this occasion. Will see if we have something in the future that will work.

We are a Building & Landscaping firm that would normally buy paving from our local merchants, but Ovaeda had a better selection for our clients to choose from. Everything went like clockwork- Initial small samples were free to order, followed by us ordering full size samples for the clients, followed by the order turning up to site when requested. Couldn't ask for more, the Ovaeda team were really helpful from start to finish.

Great product, logistics are a barrier being based in Aberdeen - means getting order right is very important.

Third time using this company, great communication great products everything arrived as promised would use again

Our project has been over 18 months and c£5-6k the service has been impeccable and any errors of delivered product were quickly sorted at no cost to us - even some surplus / unused clips were refunded without issue albeit a few months after purchase - we used pedestals for the patio and metal framing / composite planks for deck which kept getting bigger and needing additional orders - but no problem for these guys - in short I had reservations of a pedestal raised patio but glad I was persuaded to go ahead - product is easy to use/ adjust/ cut down - I would thoroughly recommend this company and its products😊

There was an issue with the first order where several boards had been chipped in transit, as well as many more appearing to be stained.
I rang them straight away and took pictures and they had no hesitation in replacing them which is excellent service.
Where it fell down is sending the replacement boards when I had to wait 3 days in a row for a delivery that didn't show, which would have been acceptable if I had been notified in the morning, but there was radio silence, so I had to wait in and change plans unnecessarily. It took me to chase, eventually directly
with the courier, to get confirmation they were actually on the truck and on their way.
Aaron and Armani were very helpful throughout the process, but aside from the replacement boards, I still ended up with 20% more boards than I needed. It could have been my measuring, but I would advise you to calculate your needs in detail plus about 5% extra.
So great product (my builder said it is some of the best he's worked with), great customer service but given it a 4, because you're only as good as your delivery service, and Ovaeda have been let down by their 3rd party partners here in my experience.

Excellent guidance in selecting product and placing the order.
Timely delivery and all arrived well packaged and in perfect condition!

absolutley brilliant service and producys

Excellent response to inquiries

Great service, great product, really great delivery. A+

Amazing company, every interaction I’ve had with these guys has been a pleasure!! They over-promise then over-deliver, and are super knowledgeable about their products… Outstanding performance, thanks so much to Anton and his team!!!